Daily cleaning, installation of cabin HEPA filters on flights to Irving
ca.kayak.com is also available in French. Voir le site en français.
American Airlines, British Airways and Alaska Airlines have waived their change and cancellation fees on flights to Irving. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights to Irving.
You cannot fly directly to Irving. KAYAK recommends you fly to Dallas/Fort Worth (DFW) (12.28 km from Irving). From there you can rent a car or get a taxi.
The closest airport is Dallas Love Field (DAL) (9.77 km). Other nearby airports are Dallas/Fort Worth (DFW) (12.28 km), Waco (ACT) (136.42 km) or Tyler Pounds Field (TYR) (153.54 km). KAYAK recommends you fly to Dallas/Fort Worth.
|Flights from Montreal||3h 45m|
|Flights from Calgary||3h 52m|
The cheapest airline ticket to Irving from Canada in the last 72 hours was C$ 180 one-way, and C$ 288 round-trip on the route Montreal to Irving. The most popular route is Toronto to Irving, and the cheapest ticket found on this route in the last 72 hours was C$ 360 round-trip.
Dallas/Fort Worth Airport is 12 kilometres from the centre of Irving. View on Map.
Most visitors from Canada need to provide a negative COVID-19 test result and/or quarantine to enter Irving. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Irving
Visitors from Canada are not required to quarantine after entering Irving.
Visitors from Canada must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Irving.
Current regulations for vaccinated travelers to Irving: most visitors from Canada may enter Irving but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Required in public spaces and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Irving.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Irving is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Irving with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Irving up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Movie selection is good and food is pretty good."
Cons: "Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it."
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."
Pros: "arrived early at destination ground crew helpful with seating"
Pros: "Punctuality. Confortable plane."
Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."
Pros: "Special thanks to the crew member who let me try all the wines before I picked so I could get something I like. Over all, very friendly and nice"
Cons: "I'd like more movie options. I had a very long round trip flight"
Pros: "Friendly team on board"
Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight (tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on)."
Cons: "Not getting my luggage across the ditch, paying for movies as an extra, no meal."
Pros: "Will never book though BYOJet again."
Pros: "Although I'd like to see the seats upgraded to ones adjustable to lie flat seats without getting up and several steps, the crew on the Air New Zealand flights make the difference. What a PLEASANT experience. Great passenger service boarding to landing."
Cons: "Once made, the lie flat seats are extremely comfortable. However, it's a bit of a hassle to get the bed made. Also the seats don't offer as much privacy as seats on other carriers (AA, UA, LH etc). If they changed the seats, the airline can compete with any other, as the crews are superb."
Pros: "Booked these flights though Kayak. Landing from LAX at 0730 at Auckland international terminal and then departing at 0900 from the domestic terminal. This is not enough time, doesn’t allow for customs and immigration. It was a really stressful experience running between terminals with my luggage, as there was less than a 1 hour window after getting through customs and immigration, so the bag drop at international wouldn’t accept them. Got to departure gate 12 minutes before plane departure. You need more time to have a good experience !"
Cons: "Not enough time booked by kayak between an international arrival and domestic departure"
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."
Pros: "Boarding best I've ever done"
Cons: "Food was airplane food why can't they do better"
Cons: "Missed the flight because of a very late connection. Air New Zealand and Virgin Australia kept handing me off to each other since it was booked as virgin Australia but on an air New Zealand flight. Neither wanted to help at first. Finally virgin Australia ticket agent took pity and helped me rebook for the next day. This was after I was told by air New Zealand that I had to call the booking number for virgin Australia. I’m traveling from the US and didn’t have a cell phone that worked in Australia... which I explained and asked how I could call the number without a phone. Was promptly told to go over to Virgin Australia ticket counter where I made the one remaining agent who was closing the desks help me. However the airport lost my luggage and could not find where it was. I ended up spending three hours in the airport and still no luggage with the baggage company saying they have no record of it anywhere. Very frustrating trip."
Pros: "The crew, food, entertainment made the flight comfortable"
Cons: "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."
Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"
Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"
Pros: "The boarding process was efficient and the seat was comfortable enough for coach class across the Pacific. It was a definite bonus not having someone in the middle seat. The food was quite good, and I appreciated the ability to get snacks throughout the flight. The crew was efficient, the IFE is very good, and the entire experience was very positive. I will continue to fly ANZ internationally as often as I can."
Pros: "The friendliness of the crew."
Cons: "Unclear check in counter"
Pros: "Love the variety of movies etc available on every flight."
Pros: "I had read quite a bit of negatively but although I have had better service and more comfort it was better than I had herd it would be. The in seat entertainment system was better than any I had experienced."
Cons: "For the most part the crew was very nice. But the attendant we had lacked some professionalism and seemed very tired. We didn't always get what we asked for as well with no explanation why."
Pros: "Nothing in particular--it was a short flight. I did appreciate that the crew went ahead and turned on the entertainment system even though it was a short transit time (we were on a plane meant for trans-Pacific travel--only reason it was available in the first place)."
Cons: "No complaints here."
Cons: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Pros: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."
Pros: "Crew was excellent; good and friendly service. On time."
Cons: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."
Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."
Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"
Pros: "Crew was very nice"
Cons: "Seat back did not recline, free still water not available on touch screen ordering"
Pros: "Agents were helpful once entering the plane. They take the time to greet us, look at our ticket and direct us which row to take. Very helpful."
Cons: "Space is a factor based on the price. It is such a long flight and room for our feet or even a foot stool type would be nice to have."
Pros: "Very attentive crew, layout, comfort"
Cons: "I enjoyed everything I wa"
Pros: "Great flight and most notable was kindness and attentiveness of flight attendabts."
Cons: "Everything was well done."
Pros: "Great entertainment system with lots of selections. Electrical outlets and USB port also great amenities"
Cons: "I am a small person and found the legroom to be inadequate. I paid $50 to upgrade the seats to economy plus to give us a bit more space but it wasn't any better. For a long, overseas flight, more space is needed. I had more legroom on my domestic flight with United. Also, the airline attendants for Air NZ were unpleasant and downright grumpy at times. It made a long, uncomfortable flight seem a whole lot longer."
Cons: "Some of the crew were a bit pushy"
Pros: "The Air Canada flight to LA was fine. It was the second leg of the trip that wasn't all that good."
Cons: "The very long stop over in LA. The airport is not great."
Pros: "The food and service was great. The plane was clean and very nice."
Cons: "The infotainment system in my wife's seat 39J stopped working about half way through the flight."
Pros: "The crew was Ok, friendly but not overly friendly. Just professional."
Cons: "Its just a long flight and economy is just not comfortable to sleep in. Get business."
Pros: "The flight was on time"
Cons: "The monitors in our seats didn't work so we couldn't watch anything the whole flight. The light in our seats didn't work so we weren't able to read either. One flight attendant just seemed annoyed when we told him we about the issue. Another one was helpful and gave us a torch so we could at least read. We were given Air NZ vouchers for $120 but we weren't able to buy anything from the store."
Pros: "THE crew WAS really nice about everything"
Cons: "very old plane"
Cons: "Limited in amount of selection. I had a problem with resuming the movie, so I missed the ending."
Pros: "Over all the flight was excellent. My previous flight with them was terrible but this flight was awesome. It was great that there was a headphone jack in the entertainment system so you could take your own better headphones. Only issue is that when you are taking off or landing you aren't allowed to have a cable between your seat and screen so you will have to resort to using the supplied ones plugged into armrest if you want to continue to listen to movies or audio."
Cons: "When playing videos on the entertainment system there was a glitch that made the movie play from the start when paused. This also happened for my wife. Also the displays no longer tilt so when the passenger in front reclines their seat your display is on a terrible angle."
Pros: "Smooth flight except turbulent at times"
Pros: "It was a direct flight to Vancouver which was great in that I didn't have to change planes."
Cons: "I felt claustrophobic as if a was in a can of sardines, but to my relief I found a light sleeping pill in my handbag and was able to feel relaxed. I am not overweight but felt it was very difficult to reach for my handbag on the floor. As I said, in all seriousness, there was not an inch of space to move without saying excuse me to the person beside me. I must add that whoever made the rules for seating space between the rows on the aircraft must have been paid off heavily. The flight attendants were great."
Cons: "Could be higher resolution, without lines through it"
Pros: "Not using particular"
Cons: "In a over 14 hour flight we just got one meal--a rather meagre breakfast."
Pros: "I liked nothing"
Cons: "I didn’t like everything"
Pros: "The flight attendant was friendly."
Pros: "on time"
Cons: "cramped seating"
Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"
Pros: "The 737 is preferable to small A/C."
Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."
Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."
Pros: "Complimentary text messaging"
Cons: "cost of on-board wi-fi"
Pros: "Competent staff"
Cons: "Definitely a budget airline experience."
Pros: "It was good"
Cons: "Can’t really think of anything"
Pros: "All was well"
Pros: "Friendly service"
Pros: "charging outlet"
Cons: "light delay. no service."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Cons: "It's too cool to sleep."
Pros: "This was first Alaska airlines trip and I want to do more! I showed up at the Seattle airport and tried to use one of the many conveniently placed kiosks. I couldn't find my trip, BECAUSE I HAD BOOKED FOR THE WRONG DAY!. This could have been very stressful but an attendant near the (short) line asked me if needed help and immediately redirected me to the VIP line. There, I found another very short line, and smiling, enthusiastic staff. The young woman who helped me got my info, and walked away to get the problem solved with a supervisor. She returned a short time later, my boarding pass in hand, upgraded me to Premium seating and TSA pre check -- without me even asking! On the plane, I mostly slept, but when I woke up I found the attendant had left me my boxes snack which was a mix of nuts and dried fruit in a fancy package. The seats seemed more comfortable than they were in recent trips on United and Southwest. There were plugs everywhere for phone and device charging. There was free wifi(!!). And there were devices available for borrowing. There was even a website for free movie streaming. In a time when most other airlines have sour faced (need to retire!) attendants (Southwest an exception), and EVERYTHING is a la Carte pricing, it is so nice to fly with a company that tries to make passengers happy and comfortable. What a switch!! You"
Cons: "The only negative was when the lights were abruptly turned on around 4:45 am."
Cons: "We took off late and everyone on board who had a connecting flight missed it."
Pros: "had great leg space"
Cons: "the seats were so uncomfortable"
Pros: "No hassle"
Cons: "No entertainment. Would like screen and movies"
Pros: "very friendly"
Cons: "Passengers should be made to gate check all bags that roll or have them keep their 2nd carry-on under the seat in front of them."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."
Pros: "Smooth flight and easy app to handle"
Cons: "Kiosks couldn't read any of my travel documents. Even thought I checked in and about my luggage 24 hours in advance I had to form the line and check in for help."
Pros: "Very friendly and on time"
Cons: "Entertainment app difficult to set up. Oversized bags late. Waited 1 hour."
Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."
Pros: "arrived earlier"
Pros: "Short flight"
Cons: "Gum in seat pocket."
Pros: "Clean, newer airplane with nice layout and pleasant interior. This was a red-eye flight, and the crew was considerate with the announcements and use of lighting, minimizing disturbances to the passengers. I have been on similar flights on other airlines, where the pilot felt the need to update the flight status every hour."
Cons: "Full flight, so there was little wiggle room."
Pros: "Everything best airlines I've ever flown."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Great food selection, service was excellent, power outlets in the seat back is awesome!"
Pros: "Very comfortable flight. Stress free. Courteous and friendly crew. Bags in 20 as promised."
Pros: "Boarding was good"
Cons: "I don't particularly care for the cookies they hand out."
Pros: "Everything was right on schedule"
Cons: "Can't think of anything"
Pros: "Too cold!"
Cons: "When I arrived to my hotel I noticed the lock had been removed from my checked bag. I made a claim from Alaska and they replied that I had to make a claim with American (two segments, first with Alaska, second with American), even though the tickets were through them. Researched American and they required a response within 24 hours, which I was beyond after waiting for Alasks's response."
Pros: "I liked that the middle seat was empty, so the guy in the aisle and me at the window had enough room. I so miss the days when flights were often only 70% capacity instead of always 95-110% capacity."
Cons: "The boarding was done in a really dumb manner and they keep letting stragglers on. Those of us who get their 2 hours early on purpose LIKE WE ARE SUPPOSED TO hate that you allow these stragglers on."
Pros: "Not much really the experience kind sucked."
Cons: "When I went to the counter I had trouble printing my boarding pass. Then the flight got changed and didn't update in the app. Not cool, could of missed my flight."
Cons: "The service was great!!!"
Pros: "Over all great"
Pros: "alaska helped me out alot whwn i missed my flight and i appreciate them helping a servicemen. i will twll my soldiers of my experience"
Cons: "the woman that was announcing sounded like she was talkimg to children. she said obviously we are decending so turn off your things. if your airplane isnt visible on your phine i shouldn't have to tell you to put it in airplane mode. did not enjoy her snipey remarks"
Pros: "iPad and service"
Cons: "Front row bulk gives less leg room and is so uncomfortable. I can't believe I can be charged so much more for that seat. It was a horrible flight for me."
Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"
Pros: "Plane got to NY."
Cons: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."
Pros: "Nice crew"
Cons: "Computer glitch at boarding"
Cons: "They lost my baggage"
Cons: "We needed to get off the plane bc of a fuel spill, otherwise was fine."
Cons: "Another delayed flight."
Pros: "I used Delta for 4 flights this weekend. Each was excellent."
Pros: "Crew was great"
Cons: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"
Cons: "I almost didn't get on the flight because the scanning machine was broken and the agent checking people in was running behind. She made an arbitrary cut off after me and didn't let anyone else on the flight after me"
Pros: "On time; uneventful"
Cons: "Everything was ok"
Pros: "Safe travel"
Cons: "more masks"
Pros: "Service was fast"
Cons: "Better seats"
Cons: "Proper communication"
Pros: "Free entertainment"
Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Cons: "No food on board and we were hungry"
Cons: "No charging outlet."
Pros: "Early arrival. On time departure. Good selection of movies"
Pros: "Smooth and comfortable flight."
Pros: "The movies"
Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"
Cons: "Turbulence but no one can help that"
Pros: "got there on time, no delays. very smooth"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "A three hour delay on the first flight and a hour delay on the second..."
Pros: "Crew was friendly!"
Cons: "Plane wasn’t clean"
Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"
Cons: "Customs massively backed up. Somewhat disorganized"
Cons: "Not much- pretty great flight"
Cons: "Delay was over an hour"
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "On Time. Nothing else to say,"
Pros: "Friendly, leg room, on time."
Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."
Pros: "20 minutes ahead of schedule"
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Pros: "Everything was great"
Pros: "Delta flew their way back into my heart this time around"
Cons: "Customer service"
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Pros: "The food"
Cons: "No entertainment"
Pros: "The hostesses did their best to entertain us."
Cons: "Flight fro LGA ny cancelled later flight delayed so into Toronto 1 am. Booked me in to holiday inn, no meal vouchers and the on going flight not till 8 pm ! Had to pay extra 50$ to stay til .6pm . Very poor customer service!!! Still not in London yet!!"
Cons: "1+ hour before we took off after getting on the plane. 1+ hour before we got off the plane after landing."
Pros: "Friendly, helpful cabin staff"
Cons: "In flight entertainment worked only intermittently"
Pros: "Good cabin staff, friendly and helpful"
Cons: "Entertainment system didn't work properly and charging port only worked part of the time"
Pros: "Friendly crew (mostly). Entertaining and witty announcements! Like that food is an optional extra, not in with the flight price."
Cons: "Was flying alone with my 8-month baby. At five hours in he needed a break from sitting on my lap. After standing for a while (in the least in-the-way spot we could find) a flight attendant began to get huffy each time she passed and finally asked pointedly if she could get something for us. I offered to go back to my seat which she said would be helpful. In hindsight I think she could have given us a little more grace given the age of the baby and length of flight, or at least have explained the situation more politely!"
Pros: "I like direct flights. The foot room is quite adequate for normal sized people like ourselves. Staff were very friendly. Check in is fast through self serve when a person travels with carry-on luggage only."
Cons: "Our seat choices were extremely limited because we used self check-in and wanted adjacent seats. We were seated at the back of the plane for both flights even though the planes were only 65% or so full. Negotiating the aisles to the back of the plane is difficult for a 94 year old even if not handicapped or using ambulatory assistance. We only had carry-on luggage and did not wish to stand in line for a ticket agent. We felt slighted that young able-bodied single persons had closer seating. If we need to lie and say an elderly person is not ambulatory just to be given fair treatment, please indicate this in booking instructions."
Pros: "The speed"
Cons: "Small seats"
Pros: "Staff were amazing. Friendly and helpful, having the TV's made the flight go by quickly. I don't fly well, I often get sick and claustrophobic so having that distraction was awesome"
Cons: ".nothing!! It was fabulous!!"
Pros: "The plane was exceptionally clean (looked almost new) and the flight attendants were pleasant and a bit funny. Really great experience."
Pros: "Was able to use upgrade certificates for both legs Flights were on time, no delays."
Cons: "The food choice is appalling - mainly junk food. No sandwiches because legs were too short"
Pros: "Quick and convenient"
Cons: "Comfort and food was lacking"
Cons: "I wasn’t able to choose a seat"
Pros: "Smooth process, nice plane, amicable staff"
Cons: "Did not serve food."
Pros: "Casual attitude."
Cons: "better food option than a few dusty pretzels and a thimble of water."
Pros: "All good."
Pros: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"
Pros: "Service was very good."
Cons: "I wish there were more food options"
Cons: "Lavatory was too small"
Pros: "Arrived earlier than scheduled."
Cons: "Food options are terrible especially when you pay for them. Better quality needed"
Pros: "price efficiency"
Cons: "gate change last minute"
Cons: "Way too cramped. Only 1 washroom."
Cons: "Because of the discounted fare I was placed in rear seating at the very back of the plane and to change seats was to cost me $14"
Pros: "Smooth trip."
Cons: "No one would get a wheelchair to get to cart that was on different floor. Driver didn't volunteer to carry bags to cart."
Cons: "No information"
Pros: "On time, free coffee, free pretzels"
Cons: "Going home."
Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"
Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."
Pros: "Talia is an excellent stewardess—She takes good care of people"
Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"
Cons: "Woman in seat beside should have taken 2 seats"
Pros: "New plane was nice."
Cons: "Snacks offered"
Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"
Pros: "Comfortable seats"
Cons: "Late departure"
Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"
Pros: "Staff and aervice was great! No complaint!"
Cons: "We had to put our carry on bags a little far away from our seats"
Pros: "I just love WestJet"
Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."
Pros: "Not cold, not noisy aircraft"
Pros: "Landed 10 minutes early. Good landing in tough conditions"
Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Pros: "I upgraded and that was definitely worth it."
Cons: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."
Cons: "Not one complaint"
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Cons: "Self check-in staff at Seattle was not that helpful."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Cons: "I was late departing from Omaha to Dallas, then was held back till 2 p.m. to fly to Corpus Christi. I was never apologized to as well for my delays."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Cons: "Sore lower back from the seat."
Pros: "Fly on time. Nice service."
Pros: "All of the flights outbound and return were on time, which was nice."
Cons: "Entertainment system crashed several times, annoyingly. They ran out of beer before serving my lunch, very irritating! Cost cutting, I guess."
Cons: "Only eight people and they didn't have enough of some food"
Cons: "Cleveland airport under construction....no fun"
Cons: "No beverages were available to even purchase!"
Cons: "No alcohol was available"
Pros: "Very friendly"
Cons: "Everything was perfect"
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Pros: "It was on time,!!!"
Cons: "Too hot!"
Cons: "Food quality"
Cons: "Foot room. Baggage room. Entertainment. Service"
Cons: "You were out of earphones"
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Pros: "Everything was good!"
Cons: "A movie could have been played with subtitles at least. The screen was lowered but it was off all the time except for the videos of how to use seatbelts."
Cons: "Offered entertainment"
Cons: "No wifi no movie."
Pros: "Sears are still too narrow."
Cons: "I wish I could of finished my movie !!!"
Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."
Pros: "Everything was great and we arrived ahead of schedule."
Cons: "It was way too hot in the aircraft"
Pros: "Drink service- Dr Pepper. Clean bathroom."
Cons: "The seat was very hard but I was sitting in economy."
Cons: "The wifi signup process not seemless with Android."
Cons: "Thank you"
Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"
Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."
Pros: "Arriving in SFO for Christmas"
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Arrived ahead of schedule"
Cons: "Was seated with 2 screaming and kicking babies behind me"
Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."
Pros: "All good"
Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."
Pros: "Good entertainment. Gate agents friendly and efficient"
Pros: "Being prompt"
Cons: "Ran out of food I liked."
Pros: "Entertainment selection was great. Overall, a very smooth experience."
Cons: "Really only one complaint - the armrest between my seat and my toddler’s seat did not raise up. This meant he could not lay his head on my lap to sleep. Other armrests has this capability. Not sure why they would not all be able to do this."
Airlines flying to Irving have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Irving
Masks required on board, masks provided on flights to Irving
Social distancing seating
Middle seats unavailable to book on flights to Irving
Testing for antibodies, testing for symptoms for flights to Irving
Waiving of change fees. Search flexible flights to Irving