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Turkish Airlines made a long flight from YVR to IST a great flying experience. From the attendants, to the food, to the entertainment program to all the extras, a twelve hour flight ‘flew by’. Late departure and arrival was not the airline’s fault.

My experience with Turkish Airlines was good. I didn’t get the meal I ordered. So I didn’t have anything to eat which was disappointing.

Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up

The flight attendants were great! The seating for business class is better on other airlines. The food was also good!

Great food, great entertainment and very helpful, caring & attentive staff.

Food is getting worse. They use to be different than other airlines. Their economy classes food sucks. Stuff was very helpful.

Horrible, they forgot our luggage, the food was terrible, the crew were rude, the flight was delayed, I hated every aspect of this flight

The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times

The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.

Food could have been hotter. More padding needed in economy seats

Good leg room for people of all sizes. Pleasent crew.

Too cramped up for the better seats I paid for.

I never board the flight. My visa was delayed and when I tried calling Kayak, no one answer and I still have not heard from anyone.

Actually this is my first time using airline I was in every single thing that happened throughout our journey, the appearance of the plane inside furnished about the seating the flight attendants and many many more I was so excited throughout thank you Brussels Airlines for the great service.

We waited in line for more than 30 minutes to go through the check in (after the staff summoned us). Once on the plane we had to wait almost two hours before takeoff. The copilot said that it was not their fault but that the plane had arrived late in the first place and lost the slot to leave again because of the heavy traffic, This is completely understandable in our times, but I would have expected a little bit of pampering from the staff. We received a tiny little cup of water because we complained. Not a coffee, not a cookie, no music on the plane, no plugs to recharge your cellphone. It was very cold inside the plane and someone asked for a blanket for a baby - very harsh answer from the staff, no blankets on this plane. I think they should review their instructions and team spirit as traveling is also the experience, not only getting from A to B. And it’s not fun to interact with staff that doesn’t seem like they are enjoying their job. And as far as I know and judging from the cost of the ticket Brussels Airlines it’s not even a low cost!

This was absolutely one of the worst experiences of my life. I came to Europe for a 2 week trip and the airline was probably the most disorganized airline I’ve ever seen in my life. They lost my luggage. I had tracking on it for just such an occasion and told them EXACTLY where it was in the terminal and they somehow failed to get it out on the flight that night, since we were leaving for Switzerland the next day there was no way they would get it to our hotel in time. Seriously, take another airline at any cost. It’s not worth whatever you pay…you’ll end up paying a lot more in the end. My medication is in the bag and I can’t get to it and don’t know how I will get it.

Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.

I like the frequent mails we get when there is an update. Please keep it up

I have traveled to probably over a hundred locations worldwide, but had only one mixup of airport in Shanghai. Until Iceland and Stockholm. Reykjavik has 2 airports, Stockholm 4 (!). Please indicate clearly when a departure flight is scheduled from an aiport other than the international aiport. That would greatly reduce stress. Thanks

in the front - higher class of business - sitting in the same seat (with one empty in the middle) is not acceptable any more. need the business class to be as we paid for.

It was a great experience for my first time flying with this airline. I will be flying with them a lot more now. Plane crew was amazing.

We had a good flight experience with this airline despite reading many negative comments

I had a memorable experience. I dont have any comments at this time regarding waht could be better.

It is nice and great but the houstees crew are all the way back arguing with customers and behavior issues same of the crew i saw that also all the trips were very much butter!

The crew was not helping us in the airports ..Very bad experience..the washrooms are not meeting the expectations..need more good service... The hotel service was good but there is a very long wait time which wasted time to go through..

POSITIVES The hostesses were mostly pleasant, NEGATIVES The full flight wifi was horrible, hardly able to use it. My charger port was not working which made me use my neighbour's port which resulted in an accident which ruined her flight. During dinner, meat ran out when the cart got to us forcing us to eat vegetarian which was not great. We watched everyone around us eating meat. My wifi did not transfer to the second leg of my trip as they promised as they changed the plane. I was thrown off the window seat I booked for the 2nd leg of my journey as they changed planes, all done at my expense. This was not a cheap flight ($2600) which i hurriedly had to book to attend my mother's funeral who passed away suddenly. I was honestly disappointed with the whole saga as I heard Ethiopian Airlines was one of Africa's best.

worst was delayed luggage. could see luggage was still in Singapore but they insist I wait till all luggage are unloaded before filing a report. took 2 days to arrive and I had to collect it myself from the airport

My suitcase 🧳 got missing we still looking for it This not good for them 👎🏾👎🏾👎🏾🤦🏽‍♀️

I was a good, but long trip. The airline did a good job. I would use them again.

Hot, uncomfortable and very rough take off and landing. Very regrettable.

Signature class to Uk makes the overnight flight bearable! Duck leg dinner best food we’ve been served in the air for a long time. Well done AC!

I’m not Asian. That was just the only type of food available. If you’re traveling from the Americas to Asia, there should be at least two options.

This is a regional jet. As far as those go it was average. Again poor quality for an expensive seat. Not worth the upgrade

last minute flight cancellation. wound up flying saskatoon vancouver seattle cleveland. all night. no more air canada.

Better this time, the pilot communicated to passengers of delay

All went really well. Except that I was randomly chosen to be thoroughly checked!!

Not having to pay to sit together. Seat cushions were worn out and breaking down sitting on metal framing, knees jammed against seat in front of me. Not a comfortable flight.

Very disappointed with cancellation, then rebooking with booked friends bumped off & then a delay of over 6 hours!! Totally disappointing & all the anxiety it caused was unacceptable. $15 food voucher to compensate is a joke!

Delays after delays only to announce we don't know how long it will take

We were reluctant to travel with Air Canada after reading many bad reviews; however, we were more than satisfied with the experience flying from San Francisco to Montreal and back. Seats were comfortable (although on the return flight we had very little leg room) and the crew was friendly and competent. The entertainment was outstanding, with hundreds of choices, from movies to shows to comedy. Our luggage was delivered in a timely manner (a little slow in San Francisco) and we were sent tracking notices all along the way through the Air Canada app. I wouldn't hesitate to travel with Air Canada again.

In business on the top-deck of an overnight transatlantic flight. A family with uncontrolled young children were there too. All night they were running around up and down the walkway while squealing . . .

Boarding was weird. They boarded two flights at the same gate at the same time. So mass confusion for the non English/French speakers. So many people at such a small gate. Like every other part of this airport you have to walk miles between everything. Gate to plane was a 5 min walk :) several long flights so I was worried about my steps but ended up walking several miles here so worked out.

I never got to Lufthansa because of Air Canadas negligence.

The flight got delayed 3 hours from Montreal and we missed our connecting flight so it was a long journey

The service and food was excellent. The remote control for entertainment did not function properly.

All was good, except my USB charging did not work, so my phone got drained and I could not charge it. Same happened to my neighbour.

A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.

The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.

Not bad. We had preboarding tickets but the preboarding was badly managed. We lined up behind all the parents with little kids etc and when we got to the front of the line the attendant deliberately turned away from us and ignored us until I asked to be allowed to go to the gate. She started telling us that we had to wait until I told her we had preboarding then she let us through.

Everything well done and customer oriented There entertainment system is difficult to navigate