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It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
I wouldn't say I liked being forced to check my small roller bag at the gate; too many people had bags and were in a higher boarding group.
Delta needs to step up the meals and snacks. They have been serving the same two meals for three years.... It is time to change it up.
There is no free Wi-Fi or screens in the seats for this flight. It would be nice if they had actual actual healthy drink options like a flavored sparkling water. The flight was very dark because nobody was sitting on the left side and they didn't open any of the windows. The plane was kind of and had small overhead bins. There was no distinguishable difference between economy and comfort Plus.
Flight was delayed nearly one hour. Just because of Deltas poor management. Was so late reached home after midnight .
I have to say that Delta has improved their service radically since I flew with them last. I purposely have avoided flying with them for years owing to absolutely terrible service. This is no longer the case, I am glad to say.
Ran out of my choice of main course in BClass. Kind of weird combo for substitute.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
They charge me for luggage which is was included on the ticket
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight
Business class in the second leg - CDG-EVN was a disaster.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Lost luggage, 2 bags were badly damaged and one of the bags came open.
A couple of minor delays in boarding but very professional and efficient staff.
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
The seat is too hard and my back and bottom are having servers pain
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
Great crew, friendly. Found the trip long just sitting with no onboard entertainment
All went fine. Boarding was efficient, staff was really friendly, and we were kept up to date on any changes to our itinerary. My only note for improvement is that on this particular plane, the recline in economy class was negligible. I know it's a coach seat, but I had another UA flight (SFO to BWI) and the seat was more comfortable with better recline.
Really good experience with a redeye flight from SFO to BWI. Boarding was efficient, plane was comfortable and newer than others, lots of audio and video choices, and staff was great. I appreciate United's service.
Was a good flight. On time. Was full and all went well
My flight from Toronto was delayed but the connecting United flight waited for me 👍
The original seat on the flight Toronto Newark had the floor flooded with coffee spilled, so they changed our seat to premium economy. For the flight from Newark to San Salvador we were i the last row, no reclinable seats and beside the toilet. I asked for headsets to the waitress and she gave it to.me test of all the passengers, while she was staying right behind me..
Couldn’t get the tv screen to work, didn’t try food, so no comment
Flight was delayed but reasonable notice and communication was always there for the passengers.
The flight itself was great… the only problem for me was the flight delayed both departure & connection.. instead of the 26 hrs (long enough) was an additional 4 hours more that took an aim to my body..other than that I’m pleased.
American was good / British Airways partner was not as good…
I was rebooked on Delta. Did not take this flight
Awful flight. My pre-booked seat was given to a crew member and I was substituted with an awful seat next to the toilet. When I asked about it I was treated with contempt for daring to ask. Par for the course on BA at present.
Too many passengers are bringing two large bags, neither fit under the seat so space is limited and the crew ask for many people to check bags
Some of the crew weren't really nice. The seats were uncomfortable. Absolutely no entertainment system at all. The pilot was good though and completed the trip in a shorter time than expected which was great for me.
Overall, very good. It should be noted however there was a 1.5 hour delayed departure time for BA175.
They canceled my flight denver-London I end up leaving day earlier and missed all my work commitments and had 10 minutes to pack.
No luggage at end of flight… no coffee with soggy breakfast flatbread (I think) for breakfast! Stewardess did not seem to care, asked her to take remainder of evening meal trash… she never came back for it. Awkward when trying to get up in confined space and have to get around tray that is down!
The seat pod in business class was dirty and had some white liquid in the food tray. The steward was perfunctory and the hot food was dry. There were lots of children crying as well and the parents could have used a little more help from the crew.