San Francisco hotels in Tenderloin

Pros: I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others!

Cons: I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night

Pros: Concierge excellent, skyline lounge very nice, staff very courteous.

Cons: Seating area in room very limited. Too small for price.

Pros: wonderful service from all employees

Pros: Comfortable, quiet, convenient - what's not to like?

Pros: Super location. Nice staff. Clean.

Cons: Internet not free. Public internet stopped working when I tried to use it

Pros: clean

Cons: (1) Rooms at lower levels are noisy from the people in the street. (2) It had no parking counter to what advertised. They push on you a mandatory valet at approximately $40/day. (3) Internet is free for 20 min a day. Nevertheless, when you use it, at their business center, they have a slow mode option you do not know of. You find out at the check out that the default option, you thought was free for 20 min, is the fast option that cost approximately $1/min. (3) The streets in front of the hotel are full with homeless people who use the sidewalks like sleeping quarters and restrooms. For the rest, it was peachy.

Pros: The hotel was a better standar than I was expecting. The lobby was clean & fairly modern. The room was reasonably large and had good amenities.

Cons: The bathroom was very small & felt a little cramped. There was no free parking but this is to be expected in a city.

Pros: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints

Pros: Super nice and playful front desk staff. I happened to mention it was my boyfriends birthday and the concierge offered to fill the room with balloons and a free bottle of wine! And they set it up as a surprise for when we got back from dinner! The car service was excellent, the decor was really nice- Indian type theme but clean and chic! Organic coffee and tea in the room, shampoo conditioner and shower gel in dispensers instead of minis to be more Eco friendly! I couldn't have been happier with our stay.

Cons: I didn't like the price, but that's to be expected in San Francisco! The building is old so the walls seems paper thin to outside noise, but not really from room to room, so didn't mind the sound of cars and people walking.

Pros: Great location and value for the money. Morrocan decor, very clean and comfortable.

Pros: Friendly staff. Great location

Cons: Thin walls.

Pros: Chic style

Cons: The heater didn't really do much, the room was cold and it was a pain to get out of the blanket. And, there was so much hollering from the street front.

Pros: Staff are very friendly and enthusiastic. Price is OK

Cons: Rooms are very small and the neighborhood is not safe.

Pros: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.

Cons: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.

Pros: The hotel itself is attractive. A boutique hotel with a great lobby, warm staff and cute charming rooms. The bathroom was nice. Our superior king room had a walk-in closet with two entrances. The room had a dimmer for the main ceiling light above the bed. It's a short walk to some nice bars. Union Square is about a 10 minute walk. The price is great for the quality of our stay, especially giving the going rates on much of the city.

Cons: The floor of the bathtub was slippery, so I had to be very mindful when showering. There is however a short rail / bar along the shower wall that came in handy when stepping into the bathtub. Like many buildings in SF, it's an old building and the walls are a bit thin. You occasionally hear sounds through the walls (i.e. steps, hallway chatter, clunks of objects moving through the hallways), but nothing out of the ordinary.

Pros: Huge room, location.

Cons: Some Cleanliness mistakes. For example the welcome brochure with hotel information had lots of stains on it.

Pros: Staff are friendly, helpful and knowlegable. Room was spacious and comfortable.

Cons: Lack of access to hotel dining on Sunday and Monday nights- as a single female travelling alone this becomes a safety issue given the immediate location of the hotel

Pros: Good value for money, friendly and helpful staff, good location, and lots of free 'extras' such as free wi-fi, happy hour, personal safe...

Pros: Warm, helpful staff. Quirky atmosphere (in a good way).

Cons: Thin walls, noisy city environment. Ear plugs are a must.

Pros: the staff were great - in the resturant - great that the staff remenbered what we wanted for drinks - nice to have the hotel happy hour

Cons: no fridege - but htat seems to be the norm in USA

Pros: The location is perfect. Close to the city center, easy walking distance to anything and everything. Fly next door is excellent and the breakfast at Saba was great.

Pros: The staff were very friendly, the service was wonderful. The atmosphere they create in the evenings with the free wine was very nice.

Cons: The hotel was very noisy - you could hear people in the hall and in other rooms as well as everything happening on the street.

Pros: The hotel was fabulously quaint and centrally located to all that I chose to do in S.F. I and my roomie truly enjoyed our stay and will come again.

Pros: Our stay at this hotel was first class. The reception staff are very welcoming and extremely helpful. Rooms were spacious, spotlessly clean and had wonderful beds. A great experience - and so green too

Cons: The restaurant Saha is massively overpriced and poor quality compared with other similar establishments in the area. Would not recommend eating here. Plus they had the nerve to add a 20% service charge to the bill as we were international guests staying at the hotel. A rip off

Pros: the room was comfortable ,the hotel staff were excellent.

Cons: Our room on the 16th floor which had a great view was right next to the elevator motors. One or more of the elevator motors had bad bearings or a worn armature as there were a constant hum and winding sound similar to a low police siren. We could not move due to the Hotel being full.

Cons: Expensive mini bar, breakfast etc

Pros: The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control.

Cons: The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.

Pros: Great food, staff and service.

Cons: Valet took a little long.

Pros: Classy Good room service food

Cons: Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool

Pros: I loved the large room! The space was great. Loved the airy feel.

Pros: Very accomodating and lovely hotel.

Cons: It’s just not very nice really at all, room wise.

Cons: The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.

Pros: The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed.

Cons: This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.

Cons: Needs an update!

Pros: The bed was very comfortable. The room was dark with the curtains pulled closed.

Cons: I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.

Pros: Trendy Hotel with a great lounge and night life. Good for vacation (not for business maybe)

Cons: Needs a good Spa and Restaurant

Pros: The location

Cons: 2 glasses of champagne was $40 what a rip off!

Pros: The location of the hotel was amazing. YOu were walking distance to great shopping and several of the sites. In addition, the entire staff was extremely helpful with directions and advise on places to see. We loved it!

Cons: room was small, and not enough electrical outlets

Pros: Loved the eclectic furniture. Beds super comfy and beautiful crisp bed linen. Good bar. Nice doormen and appreciated the use of the hotel cars.

Cons: Only the dull lighting in the public areas.

Pros: It is a very well designed hotel. Very nice breakfast. Perfect location.

Pros: I found the staff to be very accommodating. The atmosphere was inviting and chic. Our room was very comfortable. All in all I was very pleased

Cons: they charge for 24h parking 80usd, when one block from the hotel the parking garage is 24$ for 24h

Cons: We do not like the decor of the Clift now.

Pros: It was wonderful! Impeccably clean, beautiful room, delicious bed, lovely staff, etc!

Cons: I have no complaints at all!

Pros: Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks.

Cons: A little worn, coffeemaker inroom,

Pros: Bed and quietness

Cons: Location not the best, but it is San Francisco...

Pros: nice rooms

Cons: the urban fee is a ripoff

Pros: Rooms were small but clean. Hotel was well kept for its age.

Cons: Location is in a difficult side of town. Hidden costs such as a $22.00 tax. We made them take it off. $59.00 for parking we were not told about the cost. Then our account was charged other amounts we had no idea what they were.

Pros: The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.

Pros: Quiet with access to the theater district, Union Square and fine dining

Cons: Bathroom a little small

Pros: This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties.

Cons: Sadly, maintenance has waned since the hotel was sold to an investment company.

Pros: I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!

Cons:

Pros: Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful

Cons: Room - small, low on facilities eg no kettle for tea making; noisy pipes; hotel 'resort charge' of 20+ per day for wifi and coffee station in lobby is bit cheeky for tech capital of the world with over 100+ starbucks in city

Pros: Everyone was very cordial and that is exceedingly important to me.

Cons: The lukewarm/cold complimentary coffee served the days I was at the hotel.

Pros: Staff were friendly. Lobby was nice. Close to union square. I quite liked te location.

Cons: Room wasn't that clean, dust balls and items under the beds. Beds very soft as mattresses were old. Bathrooms looked very tired and were cramped. Wallpaper scuffed up badly. Needed remodel. Also there are a lot of homeless in this area, I got woken up every morning in the early hours with neurotic screaming and shouting from people sleeping outside.

Pros: I really liked the architecture and our bellhop/concierge (they play double duty) was really nice.

Cons: The rooms are small, which I expected from an old building. The mattresses are awful (truly, truly awful), which I din't expect and the price is high for low amenities and low quality. Also, the valet parking is $60/day. When we checked out, they asked how our stay was and I told them the mattresses were really uncomfortable and they just sort of ignored that. They probably hear it all the time. I won't stay there again.

Pros: The room was clean and comfortable, and very nicely decorated. Great looking lobby! The free coffee and newspapers were appreciated.

Cons: The lobby was freezing cold due to the front doors opening automatically every time anybody walked by, so I couldn't enjoy sitting down there. The bathroom in our room was miniscule.

Pros: I liked best the service, and then the decor of this hotel!

Cons: The room was a little too warm and we couldn't turn the heat down,so we had to open the window, which is not good heat consevation.

Pros: Personnel were very helpful. Restauurant was excellent. Did not like the location. The parking fee was outrageous. Room was very comfortable. Loved the shampoo, rinse, soap!

Cons: Parkiing fee, location. Would stay again, however

Pros: Very close to public transportation, shops, restaurants

Cons: to much noise in room , caused by "antique"ventilation system

Pros: The wine/happy hour and the service at the restaurant, Ponzu.

Pros: Pretty rooms. Good hotel restaurant/bar especially for happy hour. Free organic coffee and paper in the mornings. Free wine 5-6pm. Free internet access with Kimpton Club membership.

Cons: Hotel exterior is being remodeled between 9-5, m-F.

Pros: unique, eclectic, and comfortable

Cons: no

Pros: Close to attractions and cable car f line. Comfortable bed with refrig, nice tv and shower.

Cons: Too close to Tenderloin and panhandlers.

Pros: Friendly hotel staff, excellent location, wine served in the afternoon, quiet room

Pros: clean room and very nice lobby/entrance

Cons: no

Pros: I did a lot of research to find a hotel at a fair price that is still safe and clean. The Vertigo Hotel gave us an awesome stay. We upgraded to a suite of some sort, still only paid $150/night. FREE Wi-Fi. Warm comfy robes, huge shower. Upgrade to a suite!! Well worth it. Located in Lower Nob Hill. Close Night life. We took a Lyft ride and went out dancing at The Raven in SF. Came home to a safe place to sleep. Loved it!

Cons: The lobby is under construction, so no Ice machine.

Pros: From the moment we checked into the Hotel Vertigo the staff were friendly and helpful. We were offered excellent advice on touring SF for our three night visit. Location was perfect with walking distance to Union Square. There were lots of restaurants nearby for a meal in the evenings after returning from a busy day of site seeing. No complaints.

Cons: No complaints!!!

Pros: Really liked the retro design. Nicely appointed, comfortable rooms. Liked pretty much everything about it! Hotel has a convenient central location. Liked the light switches that would turn on and off automatically. Staff was great and always ready to help us out - when we wanted to heat up some leftovers they took care of it for us within minutes!

Cons: Just a few minor things... the fitness centre was nice and new, but needed better air circulation. Were unexpectedly charged $1 per phone call made with a 1-800 calling card.

Pros: There really wasn't anything appealing about the hotel once there. Staff were sharp and unfriendly, lack of any sort of hotel facilities, location further from centre than led to believe overall hugely overpriced and innaccurately described.

Cons: The room we stayed in was apparantly renovated, I would hate to see the unrenovayted rooms!! Description of hotel innacurrate, tacky design and little/no facilities. Poor quality in detail of finishes, money spent on look of reception but not in the corridors or rooms. For the same price we were able to transfer to Parc 55 which was 4 stars and in a totally different league in terms of standard and location.It had the feel of a level above a hostel, but no further!

Pros: The staff was great, the room very comfortable, and the price was exceptional.

Cons: I would like to have had coffee in my room.

Pros: I thought the style of the hotel was cool. Very comfortable beds.

Pros: This suave design hotel feels much more expensive than it really is: loved the fresh white duvets, free wireless, crisp design, big new showerheads and bathrobes.

Cons: Beware of the non-renovated rooms - they are $50 less than the renovated rooms which are pictured on the booking.com website. Yet when I arrived, the hotel tried to charge me more to 'upgrade' to the room I thought I had booked.

Pros: the service and cleaniness of the place

Pros: Nothing....room was unrenovated and did not even have air conditioning. You could walk up the stairs faster then the elevator. No coffe pot, blow dryer, ironing board, etc.

Cons: Everything......

Cons: Needs coffee tea facilities in the room, plus a mini bar would be good.

Pros: Value for money, incl coffee and internet

Cons: Not all roomes refurbished yet.