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San Francisco hotels near Bill Graham Civic Auditorium
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Best San Francisco hotels near Bill Graham Civic Auditorium
Situated in the heart of the city, Hotel Nikko San Francisco provides easy access to San Francisco's popular retail and sightseeing areas. It also offers free Wi-Fi, a sauna and an indoor pool. This modern hotel provides a concierge, meeting rooms and a 24-hour reception. Additionally, the multilingual staff are on hand to provide assistance. The hotel also has its very own night club, Feinstein's at The Nikko. All rooms are air conditioned and equipped with a mini bar, a refrigerator and an iPod docking station. All have a flat-screen TV, slippers and a private bathroom with bathrobes. Hotel Nikko in San Francisco offers a variety of in-house dining options with ANZU and Kanpai Lounge. Guests can also try one of the various bars and cafés in the area. Hotel Nikko San Francisco Ca is within a short walk of Union Square Plaza. Moscone Center, the Society of California Pioneers and the San Francisco Museum of Modern Art are each within walking distance.
Overall 8.8 Excellent
Based on 2,106 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Cons: Don’t charge for everything extra. Gym, water, garage, etc.
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Everything was great !!
Cons: Nothing
Good
7.7
Cons: Understaffed and overwhelmed registration desk
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.4
Pros: Very clean and walking distance to a lot.
Good
6.0
Cons: They charge you extra for the health club, which is not that great - I found that to be offensive!
Good
7.4
Pros: Staff themselves professional and very helpful. Great location.
Cons: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.
Excellent
10.0
Pros: This is the best value in San Francisco in my opinion. Everything in this hotel is designed with taste. The Japanese touches give it a feeling of calm and sophistication.
Good
7.7
Pros: Comfortable and clean
Cons: Having a city view room and being on the 6th floor. Overlooking a rooftop. Being put on the sixth floor and being asked if I would like an upgrade.
Excellent
8.8
Pros: helpful staff, comfortable bed, delightful modern decor.
Cons: I specifically booked to take use of the swimming pool. but upon arrival to check-in I was informed that the pool was under construction and not available.
Good
6.0
Pros: Location, friendly staff
Cons: Thin walls, cold pool
Excellent
10.0
Pros: Spacious beautiful clean room with queen beds and excellent views of water. Free wifi (Imperial Club). Great restaurant open early, free breakfast (Imperial Club room). Location close to shopping and cable car.
Cons: Expensive parking but what can you do….
Excellent
9.4
Pros: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.
Cons: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.
Excellent
10.0
Pros: The location the room very clean and quiet. We will be using this hotel again.
Cons: Nothing.
Excellent
8.3
Pros: Near the cable cars and shopping. Great service and Starbucks in first floor lobby.
Cons: In terms of the neighborhood, the Tenderloin is right next to Uniom Square, has an abundance of homeless people. The bathroom only has a glass sliding door and is not a separate room, and therefore has less privacy. Room could have been slightly bigger.
Excellent
10.0
Pros: The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature.
Cons: Aggressive panhandlers all over the city.
Excellent
9.7
Pros: The staff was very helpful and courteous. The location is great and theresa to he concierge was fantastic. I would definitely stay there again.
Excellent
10.0
Pros: Concierge was very helpful in arranging airport transport, provided multiple comformations. Staff was very friendly and polite.
Excellent
8.0
Pros: Location, cleanliness, comfortable bed, great shower and toiletries
Cons: Suggest vanity mirror in bathroom as counter is very deep so difficult to apply make up. Restaurant was disappointing. Expensive for tiny salmon portion. Dessert still had bits of foil on it so assume it was of industrial variety.
Excellent
10.0
Pros: I stayed at the Nikko Hotel for one night during the Nike Women's Half Marathon. Not only was a beautiful, and luxurious hotel but it was also in the perfect location in Union Square for the Nike Women's Half Marathon and Expotique. The customer service was phenomenal and they even extended check out for NWM participants. This was great because it enabled us to shower before our journey home. Thank you Nikko Hotel for such top notch accommodations! I will definitely stay here again next year!
Excellent
8.0
Cons: insufficient light in bathroom room 1434 having to pay for internet
Okay
4.8
Pros: The location
Cons: Staff at reception. Layout of the lobby. Room layout. No mirror. small room.
Excellent
9.7
Pros: Room was very comfortable with everything in great shape. Staff was very pleasant and accommodating. Bar a bit eclectic, but had a great old fashioned.
Cons: This part of the city sadly has many, many homeless people around. Also, some shady characters.
Good
6.2
Pros: location
Cons: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Excellent
10.0
Pros: Excellent food and bar, outstanding fitness center (even without the pool), stunning interior design
Excellent
10.0
Pros: My stay was really relaxing and quiet. I also liked that it was in Union Square. The room also included everything we needed and a tablet for use.
Cons: The movie rentals were expensive and did not have many options. It would have been nice if the rooms included a Blu Ray player.
Excellent
9.4
Pros: I loved the service. The staff were great. It was a bit quieter than expected too. Nice, expensive, but nice.
Cons: The room was older looking than I expected. I thought for the price of the room everything would be new. A little disappointing, but didn't change our plans. I didn't like paying $50.00 per day for parking in addition to the room rate.
Excellent
10.0
Pros: Great reception staff, personable, professional and friendly. Perfect location accessible to shops and restaurants!
Good
7.6
Pros: Beds are comfortable
Cons: Funny smell on the covers
Excellent
10.0
Pros: very friendly, helpful staff. Great Union Square location
Cons: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.
Okay
5.1
Pros: Location
Cons: Fees for Internet and gym. Additional fees for more than two adults.
Excellent
8.6
Pros: Great staff! Greeted you with a glass of wine!
Cons: Room was SMALL! I wouldn't stay there again!
Good
6.0
Pros: clean, comfortable, central location
Cons: wifi too slow to do work
Excellent
10.0
Pros: I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Excellent
10.0
Pros: I was very happy with the hotel, location in the city, the service & the staff.
Cons: I couldn't stay longer.
Excellent
10.0
Pros: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.
Cons: The neighborhood is not my favorite but it’s very convenient
Excellent
9.7
Pros: On-site amenities, connected Starbucks in the lobby, great restaurant, and class-act entertainers. Very close to market street and union square. Great location!
Cons: As with all hotels, it could've been a bit cheaper but it's a standard rate with all things considered.
Good
6.8
Pros: Beautiful interior design
Cons: Expensive vehicle stay rate. Small room
Excellent
10.0
Pros: Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
Whether you are in town for business or leisure, San Francisco Marriott Marquis welcomes travelers to Northern California with exceptional service, spacious hotel rooms and suites and a prime downtown location. From our towering hotel, guests have easy access to numerous attractions, including the Moscone Center, Chase Center, Oracle Park and the sights of SoMa. Inside, you can relax and recharge in contemporary rooms and suites with plush bedding and 300-thread count sheets, that enjoy impressive views of the city. Every room features plush bedding, Smart TVs, mini-refrigerators, ample workstations and Wi-Fi access. Suites offer separate living rooms, perfect for traveling families or impromptu work sessions. Indulge at our popular restaurants, including The View Lounge which boasts sweeping views of San Francisco. You also can take advantage of our modern fitness center and 24/7 M Club Lounge. Event planners have more than 133,000 square feet of space to consider from boardrooms to exquisite ballrooms.
Overall 8.5 Excellent
Based on 2,616 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Cons: Minor item. Windows were pretty dirty
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Everything was great
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Cons: A little crazy with the convention there!
Excellent
10.0
Pros: They were accommodating and nice
Excellent
10.0
Pros: The value for the money is really good! It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Excellent
8.0
Excellent
10.0
Pros: Very clean my friendly atmosphere.
Cons: Nothing
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
7.7
Good
7.7
Okay
4.5
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.4
Good
7.0
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Mediocre
2.0
Excellent
8.2
Excellent
10.0
Excellent
8.2
Excellent
9.4
Excellent
10.0
The Hyatt Regency landmark hotel has long been at the cornerstone of San Francisco's dynamic waterfront neighborhood. Overlooking the Bay, this 821-room hotel with a soaring 17-story atrium lobby is a Financial District destination.
Overall 8.5 Excellent
Based on 1,679 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Beautifully located in downtown on Embarcadero. Access to many things.
Cons: Pricey but nothing is free right?
Excellent
8.0
Cons: Idk
Okay
5.9
Excellent
10.0
Good
6.0
Good
7.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
9.1
Good
6.0
Excellent
9.4
Excellent
8.8
Excellent
9.4
Excellent
9.1
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The room was a perfect size, bathroom is kind of small and dated but the view was incredible and the staff was amazing. We had an issue with something called casting where you can view videos on the TV, to be honest, I really didn't care about it but my wife did. The tech support team was great, they came right up when we reported the problem, determined it wasn't going to work and they offered us 3 free movie coupons for our inconvenience. On our last day at the hotel, our flight didn't leave till 7 pm, we asked for a 4pm late checkout and despite the fact the hotel was booked solid, they gave it to us. I stay at this hotel most of the time I travel to SF, it's a great location, reasonably priced with lots of restaurants and stores at ones fingertips and the Bart station right outside the door making getting to and from SFO painless and inexpensive!
Cons: Nothing
Good
6.8
Pros: The Staff!
Cons: The Food Selection and quality was Very Bad, for a hotel that size and location. The $60.00 Plus a Night to valet a Car Is Crazy,
Okay
4.5
Pros: Breakfast
Cons: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking
Good
6.0
Pros: The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants.
Cons: Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.
Excellent
9.7
Cons: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!
Excellent
8.0
Pros: I loved the views from the rooms it was amazing!!
Cons: I wish that the rooms were a little bit bigger
Excellent
9.7
Pros: The location couldn't be more convenient, just steps away from the Embarcadero BART station, and very close to everything off of Market and the Embarcadero. The hotel itself is large and strangely appointed in some ways in the lobby (huge sculptures, dated music, pods of work or social spaces set out in the midst of an overwhelming visual scale reminiscent of Soviet architecture). That said, the staff was so welcoming and pleasant, and the rooms are clean, new, and quite comfortable. I did not try room service, but everything I experienced was worth the very affordable rate. I'll be back.
Excellent
10.0
Pros: Enjoyed the clean rooms, enjoyed the club room amenities.
Cons: Parking was expensive and inconvenient
Excellent
9.7
Pros: The staff were all very nice and helpful. I will be back.
Good
6.8
Pros: Location is great, large facility for meetings
Cons: Lack of aesthetics, just tired and drab. Parking is just ok
Excellent
10.0
Pros: The hotel was beautiful and it was clean
Excellent
8.8
Pros: Location excellent, room spacious, staff friendly. An excellent stay!
Cons: Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.
Excellent
9.4
Pros: Excellent location with great facilities in this hotel. It's really easy to travel to other famous sightseeings and restaurants in this area are really good.
Cons: A little bit noise whether stay in high floor or in low floor, and the bathroom is too small for a 4 star hotel.
Excellent
9.1
Pros: Bar and restiurant staff were poor.. Otherwise great place to stay.
Okay
5.7
Pros: Downtown you're close to everything and the hotel view was amazing.
Cons: You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.
Good
7.6
Pros: Conveniently located. Spacious rooms. Lots of amenities (restaurant, bar, etc.). Friendly staff at the valet parking.
Cons: Staff gave me key to wrong room upon check-in. The rooms have seen better days...seem a bit beat-up. The tile on the lobby floors and in elevators was obviously installed before suitcases with wheels became common.
Excellent
8.0
Pros: Clean spacious room near the ferry terminal. Disappointed that you can't collect the Hyatt points by booking via Kayak.
Good
6.5
Pros: Location.
Cons: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Overall 8.4 Excellent
Based on 1,572 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
10.0
Good
7.4
Excellent
10.0
Pros: Love the new contemporary renovations to the rooms and lobby
Cons: Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
Excellent
9.4
Pros: Since its remodel they have great rooms
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The staff were very professional .
Excellent
10.0
The staff were very helpful and great, good location, clean, and no issues!
Poor
1.9
So many many things were wrong about this place.. had to part 2 blocks away because they don’t have parking and there was already like 50 cars parked right in front of the hotel, but I was asked to move 🤷🏾♂️ The king size room was just standard to me.. nothing that stood out as “Woooow” People at the front desk were rude! Then at the end of all that we got charged an additional fee.. the “Destination Fee”… needless to say I’m gonna pass on paying that! I pre purchased my room and that fee was not a part of it! Not worth the money to stay at such a low Brow place!!! I’m certain motel 6 can do better!
Excellent
10.0
Pros: Excellent location and view, good on-site amenities.
Cons: Nothing!
Excellent
8.0
Pros: Most of it is the location and the good value
Cons: The service was not great very unpersonal
Excellent
10.0
Pros: Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
Cons: Nothing.
Excellent
9.1
Pros: The staff was great specially the greeters at the door and baggage handlers
Cons: Location location location
Good
6.8
Pros: The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
Cons: I have stayed at this hotel before and all rooms were pretty comfortable. Unfortunately, this last time I was traveling with another person and a baby, and the room was very small. It barely had any space to store clothes and had to keep moving the crib back and forth as there was really no room for it.
Excellent
8.5
Pros: Gym is decent and has a great view
Cons: Tv reception was poor. The bed was a a little stiffer than I'd like
Excellent
8.5
Pros: Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
Cons: We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
Excellent
9.4
Pros: Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Cons: Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
Mediocre
3.9
The location is good. Great view if there's no fog. The rooms are ok but not super clean. Stared at someone else's hair on the floor the whole time. They will also nickel and dime you for everything and then on top of that they have hidden fees they charge on check out on top of the fees you're charged when you book. Might be fine for business travelers but sucks for personal use.
Excellent
10.0
Pros: Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
Cons: The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
Okay
5.1
Cons: We should get a discount for the noise inconvenience.
Excellent
9.1
Pros: The room was spacious and we had a wonderful view overlooking the San Francisco skyline. I also like the fitness center and the location is awesome close to great restaurants and shops
Cons: The bed was not very comfortable and difficulty sleeping. The mattress needed to be firmer. Waiting for the elevators can take a long time, perhaps because we were there during Christmas and there were a big number of families staying at the hotel plus it was hosting a group of collegiate football players for an upcoming big game.
Excellent
10.0
Pros: Appreciated early check-in
Timeless yet modern, The Westin St. Francis San Francisco on Union Square has been offering guests a warm welcome and an enriching, restorative stay since opening on March 21, 1904. With its turn-of-the-20th-century European style, our hotel in downtown San Francisco, CA, blends the elegance of oak-paneled restaurants and the stately grandeur of the lobby with a $45 million reinvention of the Landmark Building guest rooms, ushering in a new chapter for this storied destination. At this standout among San Francisco hotels on Union Square, you can host events in venues and ballrooms where the finest big bands once played. Recharge in elegant rooms, many featuring chandeliers and marble bathrooms, with modern touches like Heavenly Beds and Enseo Smart TV systems. As the only hotel on Union Square, SF, it is close to the Financial District and Moscone Convention Center, and with cable cars just outside our front doors, we are at the intersection of the glorious past and vibrant present of this incredible city.
Overall 8.4 Excellent
Based on 1,176 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Cons: no
Excellent
10.0
Pros: Personal touch at check in was very much appreciated.
Good
6.5
Excellent
10.0
Excellent
10.0
Okay
4.0
Cons: Left a sweater called back immediately got security said nothing turned in, called back twice no luck. Guess it got up and walked away. Not buying it. Tough luck right
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Okay
4.0
Good
6.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Good
6.2
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
9.7
Excellent
10.0
Pros: Anthony, the concierge, was able to book us a restaurant reservation when we had already attempted and struck out. Thank you, Anthony!
Excellent
10.0
Cons: Mobile key cards
Excellent
8.8
Pros: Location is great, great service from staff
Cons: Wifi is not included
Excellent
10.0
Pros: Inmaculate beautiful building with lots of history, great location, really enjoy the stay
Good
6.8
Pros: Location is nice
Cons: It's a hit and miss with rooms. You might get assigned a room with no view whatsoever.
Excellent
8.2
Pros: Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff.
Cons: We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.
Excellent
9.6
Pros: The hotel lobby makes a grand statement, and the staff was very helpful and courteous. The location was perfect, very centrally located with plenty to keep me entertained.
Okay
4.0
Pros: The location was excellent
Cons: Sinks and tub fills up while taking shower or shaving at sink
Okay
5.4
Pros: Location was easy and convenient to union square.
Cons: The cleanliness of the room. Found hair in the tub and around toliet that wasn’t ours. Makes me question if the sheets and the room were clean at all.
Good
6.2
Pros: The location is a big draw and it is a known entity in San Francisco. It met expectations.
Cons: We stayed in the Tower. The room was big and the furnishings adequate, but not what I expected from a hotel of this caliber. Somewhat dated. Also, hallways are dark and below what one would expect from a hotel like this. I could've paid $100 more and stayed at the Fairmont, and it would've been worth it!
Excellent
10.0
Pros: Clean, fresh room. Amazing historic building and ideal location.
Cons: Older building so the rooms are not very spacious in the Landmark Building side.
Okay
5.4
Cons: No major restaurant. No gift shop or facility to buy personal items. King size beds should have night stands on both sides not on one only. Inadequate drawers Ask for repair of fridge not done. This is not St Francis I have stayed at in the past.
Excellent
8.2
Pros: Great location, convenient
Cons: Housekeeping talks so loud, in the hallways and early. Opened door without knocking once!
Good
7.1
Pros: This hotel locate in the central of union square which is really convenient,close to the cable car stop;friendly staff.
Cons: it's the worst Westin I have ever stay,inside of hotel is too old and I can hear everything that women who stay next door she said.$700 per night,i would choose hotel that is near Bound that area next time.
Okay
4.8
Pros: Location was going to be great but didn’t actually get to stay.
Cons: Booked through Kayak and the day before they stay received an email that the hotel had overbooked and was canceling my reservation. Luckily I was able to find an excellent hotel a block away at a reasonable price. Not sure if I would try to book through Kayak again.
Excellent
10.0
Pros: Friendly and accommodating staff. Anything needed they were there with a smile and prepared to get it....microwave and extra chair were provided by just asking. Great location for shopping,china town, Littke Italy, North Beach close to BART. Would definitely stay here again.
Good
7.4
Pros: Check In was great. Very nice staff. Rewarded us for returning for a third time in two years by giving us (2) complimentary drink coupons.
Cons: Valet was $58/night + Tax. Took over 30 mins to get car out of lot when checking out. Mini bar in room was half empty and had empty bottles, a milkshake cup and food wrappers inside.
Excellent
10.0
Pros: The location, helpful and friendly staff, nice size rooms
Cons: N/a
Excellent
9.7
Pros: Friendly, professional staff.
Cons: Sliding bathroom door for room 2683 was damaged. Very hard for young children to open. Should repair before having guest stay in the room.
Excellent
10.0
Pros: Comfortable bed, charming hotel with beautiful holiday decorations, right at Union Square - great location!
Excellent
8.0
Pros: Great lobby, helpful staff
Cons: No free internet in room
Immerse yourself in the heart of the city at The InterContinental® San Francisco hotel. Our prime location in the heart of San Francisco, near Moscone Center & Union Square, allows you to explore the city's culture & charm while enjoying elegantly appointed rooms & luxurious amenities. Host your next event in our beautifully customizable meeting rooms and ballroom, while an elevated dining experience awaits you at our Luce restaurant and Bar 888.
Overall 8.3 Excellent
Based on 2,226 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.0
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.3
Excellent
8.2
Excellent
9.1
Excellent
10.0
Excellent
9.4
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Pros: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning
Cons: ....
Good
6.0
Pros: Bed was comfortable.view was nice
Cons: We were next to a family that had several rooms. Doors were slamming all night. Loud noise,kids crying. We had to finally call down to front desk but it continued all night. Uncomfortable
Excellent
8.0
Pros: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.
Cons: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.
Excellent
8.5
Cons: Restaurant and food options are really limited for such a nice hotel
Excellent
9.6
Pros: Awesome views of AT&T Park and the Bay. Front desk agent was great.
Excellent
10.0
Pros: The room was amazing and clean... The bed was very comfortable, the view was great but most of all we were impressed by the incredible staff - so friendly, professional and helpful! What a great experience.
Cons: Honestly I cant think of a single thing... The hotel is working hard to protect their guests and are constantly cleaning/sanitizing... Very grateful!
Good
6.0
Pros: Comfortable bed, clean facilities
Cons: Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
Excellent
8.8
Pros: I was on a top floor with a good view. Very friendly staff; I know they are all doing the best they can in this tough times.
Cons: If you plan to stay here long just know that no room cleaning is done until you check out. My stay was for 6 nights and I was only informed that my room would be cleaned on the 5th day when I was checking in. I know this is due to covid and them being careful but which person what to stay in a room that’s not being cleaned?! On the 3rd day I asked for my room to be cleaned and since they have a time that cleaning is done - it was done on the 4th day.
Okay
4.0
Cons: The room stunk! For $600 get some air freshener.
Excellent
9.7
Pros: Luxury accommodations. Very friendly and helpful staff.
Cons: Valet parking fee is crazy high!
Excellent
10.0
Pros: Loved it. Get the club room if you can.
Excellent
8.5
Pros: I liked how the staff was really attentive. Rooms clean, everyine real proffesional.
Cons: I didnt like the fact that when u drive in to check in they dont tell u that the charge for parking is 65$ . Also that the water thats in the room thats bottled i didnt know they would charge me 8:50$ for it. Ridiculous! I seen when i checkd out!
Excellent
9.4
Pros: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.
Cons: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Excellent
9.1
Pros: Room and location
Cons: No free bottle water
Good
6.5
Pros: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.
Cons: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
Excellent
10.0
Pros: Comfortable bed, clean, and free room upgrade!
Cons: Parking situation was not good. The hotel has first come first serve self parking because of COVID but charge valet prices still. The parking lot was full so I had to find use a public parking lot.
Excellent
10.0
Pros: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.
Cons: We liked everything.
Excellent
10.0
Good
7.4
Pros: Clean, had an indoor pool. Staff was friendly enough.
Cons: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.
Excellent
10.0
Pros: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.
Cons: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.
Good
7.1
Pros: The bed was comfortable and the location was excellent.
Cons: There was no hair dryer, the room was dirty, there was a sock under the bed, a mask on the chair, and leftover food in the mini fridge.
Good
6.0
Pros: The room was very nice and very comfortable. Service was teriffic.
Cons: I could hear noise from other rooms through the vents late at night. Food was just okay. And $62 for Self Parking is ludicrous for a half-empty garage - even in San Francisco. It was almost half the price of the room. No good.
Good
7.4
Pros: Your average IC, nothing exceptional.
Cons: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.
Excellent
8.2
Pros: Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort
Cons: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
Located at Union Square, the Handlery offers travelers the perfect San Francisco experience. As a 4th generation family owned hotel, we create great experiences for our guests by offering comfortable rooms, a warm atmosphere and personal service. Ideally located in the heart of Union Square, the cable car stops at our corner and is within easy access to all main attractions
Overall 8.2 Excellent
Based on 2,888 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
8.2
Excellent
10.0
Okay
4.8
Excellent
10.0
Pros: Close to transort, shops and lots of diners and restaurants
Excellent
8.0
Good
7.3
Excellent
8.3
Excellent
10.0
Good
6.5
Excellent
10.0
Okay
5.7
Excellent
8.8
Pros: Perfect location and very cute rooms in historic building! Safe environment, lots of great restaurants around.
Cons: The beds were not comfortable.
Good
6.5
Pros: the location
Cons: the room was very small and it sounded like people were moving furniture above me all the time.
Excellent
10.0
Pros: We always enjoy our stay at The Handlery. It's a good location and the staff is always friendly.
Good
7.7
Pros: Location was perfect House keeping was good
Cons: Mattress was uncomfortable , seemed to cause backache . Space was congested
Good
6.2
Pros: The hotel's location close to Union Square and a lot of events and fun
Cons: * Old Hotel * Voices of noise and nuisance from outside the hotel * the bathroom it is small
Excellent
8.2
Pros: Location, location, location at a decent price. Room was cozy with sufficient space. Staff were courteous and attentive. Beautiful pool in the middle of the city. Lots of windows to let the fresh air in and get a feel of the weather outside.
Cons: Bed was a little too soft for my comfort. Views from windows not impressive.
Mediocre
3.3
Pros: Nothing
Cons: The worst hotel experience I've ever had. Even though I did book at the last moment, there was nothing about the hotel to justify a rate of 200 a night. A creepy, worn hotel. A long, darkened hallway leading to a room next to a darkened stairwell, whose door I could barely fit through. The room was small and adequate. Worn carpet, fixtures Small, awkwardly laid out bathroom. Other than the location I can't think of anything to recommend this hotel.
Excellent
10.0
Pros: I loved it all! Everyone was friendly and the room was great. Awesome parking lowest priced compared to others and a great location. I'm will definitely be back!
Excellent
10.0
Pros: Great hotel. Small enough to be pleasant and cozy yet big enough to offer amenities. Nice location at Union sq. Weird/expensive parking ($70 a night for my truck) and no valet but very nice hotel. I'll definitely stay here again.
Sophisticated elegance and modern comfort intertwine at this historic luxury hotel in Nob Hill to bring together the best of San Francisco and the bay. InterContinental® Mark Hopkins San Francisco welcomes you to enjoy well-appointed guest rooms and breathtaking views. Situated at the crest of celebrated Nob Hill near the crossing of the three cable car lines, you'll be just steps from iconic areas like the Financial District, Union Square, San Francisco's Chinatown, and Fisherman's Wharf.
Overall 8.2 Excellent
Based on 1,119 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: Save your money
Excellent
9.7
Good
7.7
Excellent
10.0
Okay
5.1
Pros: Nice people.
Cons: This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
Good
6.0
Excellent
8.0
Cons: Nada
Excellent
9.4
Good
7.4
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Great place to stay if you want to be treated like royalty at a very reasonable price. We highly recommend staying here and also having drinks at the Top of the Mark. Excellent views of the "city by the bay" and the music and service is awesome! Do yourself a favor and stay here. We do every year for almost 20 years. You won't regret it!
Good
6.5
Pros: Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
Cons: A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
Good
7.1
Pros: Location is good, close to everything
Cons: I booked this reservation months in advance for a large group, and still, upon check-in there was alot of miscommunication and confusion about the reservation (how many rooms, names on the reservation, etc). Staff was not warm or particularly helpful at all, there was an obvious lack of hospitably and willingness to help that you receive at most hotels. The hotel itself is average, its very old and outdated inside, the walls are thin so u hear conversations next door, and the rooms are small. There were very limited hours for the restaurant/lounge downstairs, and overall was just someolace you'd go to sleep and thats it. It really was just ok. Many other hotels in the area that offered more for the price. I wouldnt stay there again.
Good
6.2
Pros: The location
Cons: House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.
Excellent
10.0
Pros: Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Cons: Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
Good
6.3
Pros: Decent location, nice hotel.
Cons: Don't like the weekend charge for "top of the mark" tourist trap.
Excellent
8.2
Pros: Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Cons: Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
Excellent
10.0
Pros: The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Good
7.4
Pros: Location and staff
Cons: Dirty and stained furniture in hallways by rooms
Excellent
9.1
Pros: Great location
Cons: Parking costs
Excellent
10.0
Pros: Staff, food, room, gym all excellent.
Cons: Nothing
Mediocre
2.0
Pros: I love the facility
Cons: Your staff treated my son who booked the property like trash...it was simply unpleasant
Excellent
9.7
Pros: Historic Great location Staff was super friendly and helpful especially the valet
Cons: Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
Good
7.7
Pros: Room service was good, bed, pillows & frette Sheets were excellent.
Cons: Dark bathroom, dated room in general...for the money I prefer the Fairmont.
Excellent
9.4
Pros: A great location and views
Cons: A little pricey
Overlooking San Francisco Bay, this Fisherman’s Wharf hostel features free WiFi throughout the property. A 24-hour reception welcomes guests and daily activities are offered. Shared bathroom facilities are offered for both dormitory-style guest rooms and private guest rooms at HI San Francisco Fisherman’s Wharf Hostel. Towels and linens are provided. A shared lounge, theater-style TV room, recreation room and kitchen are available for guest use. A tour desk is located on site and luggage storage is available. HI San Francisco Fisherman’s Wharf Hostel is 1.7 mi from San Francisco’s lively Union Square. The Place of Fine Arts Theater is 1.9 mi away. San Francisco International Airport is 14 mi away.
Overall 8.2 Excellent
Based on 1,007 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.7
Pros: La ubicación
Cons: La cama no era cómoda. No hay suficientes enchufes en la habitación. Dependiendo el horario los baños no estaban limpios.
Excellent
10.0
Pros: Bed was great
Excellent
10.0
Excellent
9.7
Pros: Loved the view of Alcatraz, the GGBridge to the west, parklike setting all around, marinas within an easy walk, on site cafe (separate from hostel kitchen & breakfast), very nice staff.
Cons: Bathrooms & showers could use an update.
Excellent
9.7
Pros: Great location, great view of Alcatraz and GG Bridge, easy walk to marinas, parks, public transportation and sights, nice cafe on site.
Cons: Fog horn woke us during the night but it's SF in the summer, so fog is inevitable. Bathrooms could use an update.
Okay
4.5
Pros: Location and quiet
Cons: Mattresses are terrible, rooms are tight, bathrooms are so-so.
Excellent
10.0
Pros: In addition to all of the necessities, there were many fun/comfort factors (really comfy bedding, great internet availability, indoor and outdoor lounges that capitalize on the beautiful views of San Francisco Bay). Easy walk to everything fun around Ghirardelli Square and Aquatic Park.
Located in San Francisco (Fisherman's Wharf), Hotel Riu Plaza Fisherman's Wharf is within a 10-minute walk of Aquarium of the Bay and Pier 39. Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Francisco? This hotel has facilities measuring 2436 square feet (226 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 5,481 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.2
Pros: Dated but clean. Need a new decorator when they renovate. Horrible.
Good
6.5
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
8.0
Good
7.7
Okay
4.5
Okay
5.7
Cons: Very dirty the rooms
Excellent
10.0
Excellent
8.0
Good
7.6
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
8.2
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.8
Excellent
9.1
Excellent
9.1
Pros: Great location! Easy walk to many nice places in San Francisco. Beautiful facilities.
Cons: Too expensive to park car overnight - over $50!
Excellent
8.8
Pros: Location, cleanliness, Spacious for two, Friendly staff, pricing on short notice.
Cons: $50/night for parking Made price on the hotel less of a positive.
Mediocre
2.0
Pros: Tv Didn’t work I emailed hotel they did not respond to me.
Cons: Tv didn’t work at all. Bad reception bad tv system.
Excellent
8.8
Pros: Staff EXCELLENT
Cons: Noisy room
Good
6.5
Pros: Location was close to the wharf area. Room size was very generous.
Cons: A lot of noise at night even though I was on the highest floor. Bathroom is very old and small. Someone stole my iPad while I was there so safety concerns.
Okay
4.0
Pros: Very little
Cons: Bathroom unpleasant room right next to loading fock
Good
6.0
Pros: Rooms were clean and everything we wanted tondo was within walking distance.
Cons: The room and bathroom were very small.
Excellent
10.0
Pros: We will stay at no other hotel when we are in San Francisco
Excellent
10.0
Pros: Great location
Cons: Price
Excellent
8.0
Pros: Great location to walk to wharf/pier/ cruise locations and variety of restaurants. . Nice hotel. Outdoor firepits for eating and drinking really great value during COVID restrictions
Cons: It would have been nice to be able to access movies or our own streaming accounts on the awesome/ large TV screen. Local cable tv offerings were many, but not particularly interesting.
Excellent
8.5
Pros: Location and staff were great
Cons: Overdue for renovation
Okay
5.7
Pros: Very close to fishermans wharf so walking is very easy
Cons: Stayed here on New Year's Eve. Got placed in an accessible room. The beds are terrible. I'd say if they got new beds, it would be decent
Excellent
10.0
Pros: The rooms had a lot of charm. Parking felt secure considering the homeless hanging out in the wharf area.
Okay
5.0
Pros: It was close to Fisherman's Wharf.
Cons: I specifically asked for a room that would be away from street-type noises....I was given a room overlooking the town bus terminal! Back-up beeping, diesel engine and loud communication until after 1 AM!!! The bathroom was not clean. The tub/shower took ~ 20 minutes to drain...gross! NOT a great value overall for the high price!!! The hallways look dingy and dated.
Good
6.8
Pros: Location was great
Cons: The room was kinda blah. Room/decor looked tired, plain and had no fridge.
Okay
4.5
Pros: Close proximity to the Wharf
Cons: Rooms are very dated, beds uncomfortable, cost for parking was ridiculous, poor onsite amenities, noisy, crowded, not a great Starwood property:(
Excellent
8.0
Pros: easy walk to both Pier 39 & the Wharf.
Cons: hotel layout and elevators confusing - entrances and exits funny
Good
6.5
Pros: - Good location next to Fisherman's Wharf. -The price is good for what you get. - Cool area with little fireplaces out in front.
Cons: This is probably unique to my visit but: - The gentleman who checked me in was incredibly rude. - There was used shampoo and soap still in the bathroom suggesting that it wasn't cleaned very thoroughly. - They were cutting trees right outside the rooms causing a lot of noise and dust during the day.
Excellent
8.2
Pros: Clean good size room. Staff greatn
Cons: Noise
Okay
5.7
Pros: Staff were good.
Cons: Beds were too soft and uncomfortable Itchy Beds
Good
6.8
Pros: The place was mostly clean, attractive decor, in the best part of town, windows open slightly, nice sheets/comforter/pillows, quiet, I felt safe.
Cons: I am disabled but had to walk down 5 1/2 long weird hallways to get to my room. The setup is ridiculous. There were a few too many hairs in my shower. I found the mattress to be uncomfortable. Some staff was snooty and pushed guests through like a herd of cattle at check-in time.
Excellent
8.8
Pros: Hop-skip-n-a-jump away from the piers. Nice sized room. Friendly staff and gave us 1.5 hour late checkout which made life much better on this trip.
Cons: Odd layout. Only one entrance, it was like 1/3 of a block in- which means you have to walk [on average] > 1/4 a block after entering lobby to get to one's room. Also i wish the website had mentioned the $50 a day for parking[we were in town for 24 hours.] This might have been the going rate for Fisherman's Wharf but this would've made the difference between this place and a place nearly $40-60 cheaper: longer walk to piers but saving $40-50/night is a big difference. Might not have been the hotel's fault maybe the booking site should've mentioned this, but still this is important information. Other complaint, probably more universal: really going to charge $14 to use hotel WiFi in one's room?! In 2015? First time rentimg hotel in San Francisco. Is this the norm? Free on lobby, though. Very not cool.
Okay
4.0
Pros: location
Cons: room was end room a where deliverys started at 4:30 am and too noisy till 6:00 am and very dissapointed in that
Okay
5.1
Pros: I really enjoyed the location. We were able to leave our car parked in the garage while we walked around.
Cons: While checking into the hotel the lady got smart with me numerous times. When I asked about the noise level she gave me a smart reply. Parking was expensive! By the time they added on the hotel tax it was almost 60 bucks!
Excellent
9.4
Pros: The room was very spacious
Cons: No showercap in bathroom
A stay at Club Quarters Hotel in San Francisco places you in the heart of San Francisco, a 1-minute drive from TransAmerica Pyramid and 7 minutes from Pier 39. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services.
Overall 8.1 Excellent
Based on 2,968 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Cons: Rooms were extremely small
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
9.1
Excellent
8.5
Good
7.7
Excellent
8.5
Good
7.7
Excellent
8.0
Pros: Clean rooms
Cons: Bed was too small and rooms were tiny
Excellent
9.3
Pros: excellent value for the money, room was comfortable and great location. Staff was very nice and aim to please.
Excellent
9.7
Pros: Great location for a "staycation." We live in SF, and spent the night downtown. First dinner, then movie (at Embarcadero Cinema), then a stroll to the Ferry Building. All this within about three blocks. When we arrived, we were given a free upgrade to a slightly larger room (maybe it was a slow Friday night, but they didn't have to have done this). The room and bed were comfortable, although the TV was a bit on the small size (not tiny, just not huge). The room had plenty of room for the two of us, and the queen bed fit our two larger frames nicely. The "Living Room" on the lobby level was quite comfortable, with free espresso drinks and computers available. Free wifi throughout the hotel. We didn't try the restaurant, but there is a Starbucks on the corner (two doors down) that opens quite early, so we had a nice breakfast and coffee there. We enjoyed our stay, and thought the price was great for a downtown SF hotel room.
Cons: Our only complaint was that the window was dirty. It looked like some cleaning had gone on above us, and the soap/water had streaked our window.
Excellent
8.0
Pros: The room was very clean and the bed comfortable. It was also very quiet, which was nice considering we were in downtown area.
Cons: They could have offered more than 1 bottle of complimentary water per day 😐 I mean seriously, that just makes the hotel look cheap!
Excellent
8.0
Pros: Chilled, filtered water in reusable bottles. Rooms were comfortable and quiet.
Cons: Staff were helpful, but could be a bit friendlier.
Excellent
10.0
Pros: Honestly, everything was great. So convenient for people working in FiDi, clean and great value. This will definitely be my go-to hotel for work trips to San Francisco!
Excellent
8.6
Pros: Nice room at a fair price
Cons: Tried to lower the room temperature, but the thermostat didn't work. Also, very noisy group in front of the hotel outside my window late into the night. I should have complained but didn't. It was hard to sleep.
Okay
5.4
Cons: The king bed is 2 full beds pushed together. Couples beware, no cuddles here. A lot of wear and tear.
Excellent
9.1
Pros: Staff was friendly and very helpful. Room was clean and bed comfortable. Although we were in front of hotel, street noise was minimal. Nice flat screen TV and good in-room coffee.
Cons: Room was very small.
Okay
4.5
Pros: Location is excellent
Cons: The carpet in my room was badly soiled and the toilet was running when I checked in but nobody answered at the front desk when I called to have it repaired. Frustrating. At the price I expected a much higher service level.
Excellent
9.4
Pros: Great location, very convenient, comfortable.
Cons: Breakfast is minimal (fruit, coffee, and granola bars) but can be useful.
Hyatt Centric Fishermans Wharf has an unbeatable location easily accessible and walkable to endless dining options. All 316 guestrooms are redesigned with a new contemporary style. Enjoy in-room free Wi-Fi. Gather and dine at Brick and Beam Restaurant or enjoy a hearty breakfast at The Ward Room.
Overall 8.1 Excellent
Based on 1,313 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Pros: The place was gorgeous, clean and spacious
Cons: But they were so understaffed. We checked in at 430pm and did not receive our crib for the baby until close to 10pm! We had to call them once to remind and I had to remind them at the counter when I came back from the store. We also added some items for them to bring up like baby shampoo and toothpaste, etc. when housekeeping came up at 930pm, he only brought the small items. I asked about the pack and play and he said they never told him. I assumed he was going to ring our toothpaste and the bedding for the baby, no. They didn't tell him about the toothpaste either!!!!! He had to come back twice!!! It was late and waaaaay past the kids bedtime. Sooooo annoying. The ladies at the counter made it seem like they would take care of everything but they didn't. One of them even asked me about the crib check in. Very disappointed.
Excellent
8.0
Excellent
8.8
Excellent
9.4
Pros: Nice place high end
Cons: Expensive
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.0
Pros: Great location. Staff was very friendly and accommodating.
Cons: We had 2 doubles and the beds sagged in the middle. Very hard for two people to sleep in a bed. Kept rolling into eachother. Please update mattresses.
Okay
5.4
Pros: Close to the wharf and waterfront
Cons: Huge construction going on. Had to take side door, make shift reception area. Didnt really feel welcome. would have preferred to stay elsewhere had I known about it.
Excellent
8.0
Pros: Location
Cons: Price confirmed by booking.com was not registered with the hotel. When they tried to charge a higher rate, I had to present the confirmation email from booking.com in order to get it adjusted down to the confirmed amount.
Good
6.5
Pros: Price, Location, access to taxi's.
Cons: I requested the earliest possible check in time, and after my flight landed on the day of check in, the Hotel text me and said that I couldn't check in until after 3pm. I didn't have a rental car so I had to drag my luggage around downtown SF. I also requested to have a room with a view and a room on the highest floor possible. I was put on the 3rd floor with a window facing the hotels interior roof top. Zero view. There were large cobwebs above the bathroom door frame, the top sheet of my bed was yellowed on the underside and there were a few small stain marks on the sheets that were either wine, juice, or blood. King size bed was not comfortable at all. I HATE the hotels TV/entertainment system. The remote has a rollerball to control a mouse on the screen that is so small you can't read it unless you are sitting in the chair at the desk. Least user-friendly system I've ever used in a hotel. It's like you are watching tv through the computer's "tv application". Really strange.
Good
7.7
Pros: Loved the heated pool. Used every day.
Cons: Was given an ADA room
Excellent
10.0
Pros: The staff was very friendly and helpful. The facility was clean and comfortable and you couldn't ask for a better location for Fisherman's Wharf.
Excellent
10.0
Pros: I was here on business. I was very pleased with my room and the staff. My room was really clean and the workout room had many treadmills. The only thing negative comments would be minor so I won't even mention them. Thank you Hyatt !!
Excellent
9.1
Pros: the location is awesome!
Cons: Our room had a moth both odor to it!
Excellent
10.0
Pros: The hotel was clean and convenient to getting around the city, especially the piers and fidi, which is why we chose it. The neighborhood is very touristy, which means the restaurants aren't great, nor is the shopping, but it's close to some tourist attractions if that's the purpose of your visit. The outdoor pool and spa were an added bonus! The hotel also offered laundry machines on each floor which was nice (though detergent should be included in the cost!). The room itself was very clean, comfortable and modern. There were USB plugs and big, bright windows as well as an ottoman for lounging while working. The included wifi isn't super fast, but can be upgraded if needed.
Cons: Some of the desk staff was less knowledgeable and friendly than I would have expected, but others were great and made up for it!
Excellent
10.0
Pros: Location
Good
6.8
Pros: Location was close to wharf activities Food and shopping choices were abundant.
Cons: Location had some logistic predicaments Cable car hub is nearby but there was an accident so I had to take a bus but it didn't go to my END point and I had to walk 5 blocks UPHILL
Fairmont San Francisco is one of the city's most legendary luxury hotels, renowned for its exceptional elegance and impeccable, heartfelt service for over a century. Panoramic views of the city and the bay from atop Nob Hill, two iconic restaurants and 60
Overall 8.1 Excellent
Based on 726 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Wonderful time here no bad experiences
Cons: Totally preference but the beds are too soft and frankly the food is over priced for the quality. It's clear the food has not been under a real chefs direction for a while but these are relatively minor complaints
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.7
Good
7.4
Excellent
8.8
Pros: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.
Cons: My robe had stains on it.
Excellent
9.7
Pros: The view is amazing in the linens were very comfortable
Cons: Valet parking is a bit steep in price
Good
7.1
Pros: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.
Cons: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.
Excellent
9.7
Pros: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain. I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car. Stayed in the main building - Fairmont Queen room Clean and tidy Free WiFi BathTub Excellent staff Late checkout Food selection and room service Tonga room is a must see Location very central to anywhere you'd like to be in SFO
Cons: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar. I had to call for slippers
Excellent
8.2
Pros: Comfortable beds. Great location. Nice staff. Beautiful decor.
Cons: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.
Excellent
9.7
Pros: The room was huge, clean, beautiful.
Cons: I would have liked some instruction on how to use the hotel Wifi
Excellent
10.0
Pros: View, room, service
Excellent
10.0
Pros: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk
Okay
4.5
Pros: Staff & location
Cons: Quality if product - 5 star hotel was at best 3 stars. Everything was dated / old. Not selecting this hotel again.
A stay at The Andrews Hotel places you in the heart of San Francisco, within a 10-minute drive of Asian Art Museum of San Francisco and San Francisco Museum of Modern Art. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk.
Overall 8.0 Excellent
Based on 469 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Pros: We didn't ask for anything special, but everything went very smoothly. Easy check-in, room was ready early. Vintage era bathroom was very clean and the towels fluffy. Free safe and iron/board in room. Continental breakfast was very basic but conveniently laid out in the hall on each floor with trays you could load and take back to your room. An easy pre-breakfast, altho no surprise the coffee was pointless. Had a good meal with great service in the attached restaurant FIno.
Cons: Small room but was expected, and not our goal to spend much time in the room anyway. The tiny bathroom sink and glass shelf above it make it difficult and even a bit unsafe to wash your face. Like so many hotels everywhere, the shower temp can be adjusted but not the flow rate, always set to full-on gush, which is luxurious but a tremendous waste of water. Neighborhood a bit grungy/sketchy, but you knew that already, right? It's SF. Very convenient to all transit.
Excellent
10.0
Pros: This victorian hotel is very charming and all the staff is very accommodating and knowledgeable. Because it is not a big chain hotel, the rooms are not all the same cookie cutter layout. I was traveling with my mother and both of us have some mobility issues. The room that we were originally booked in was one that had a smaller bathroom. Mary took notice of our needs and took the initiative to change our room upon our check in to one that had a little larger bathroom with grab bar. We really appreciated her attentiveness and our stay was much more comfortable with that added feature. The king size bed was super comfortable, the continental breakfast was good and the price was very reasonable. This was not my first stay at the Andrews Hotel and I look forward to returning.
Excellent
8.0
Pros: Good location within Union Square. Staff was friendly and provided complimentary breakfast near room. Also, overnight parking is right behind hotel and is affordably priced at $30.
Cons: Only one service elevator that is really old. Stairs are steep and would be difficult to carry luggage going up the stairs.
A stay at The Marker San Francisco places you in the heart of San Francisco, within a 15-minute walk of Warfield Theater and The Regency Ballroom. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Francisco? This hotel has facilities measuring 12000 square feet (1115 square meters), including conference space.
Overall 8.0 Excellent
Based on 219 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Cons: Hidden Fees!!!! They charge hidden "amenity" fees at check out. Not an honest business.
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Excellent
8.5
Mediocre
3.7
Excellent
10.0
Excellent
9.4
Pros: This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable.
Cons: It would be really helpful to have coffee makers in the room or room service -- there is coffee in the lobby, but if you are traveling with kids or have an early morning, it is useful to have it in your room. I didn't care for the fact that the water bottles in the room had price tags. It would also be nice if the wine service rotated wines.
Excellent
10.0
Pros: It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Okay
4.8
Cons: Hotel Monaco used to be one of my fav hotels in SF. This new Marker is horrible. They closed the spa, breakfast is extra charge. Parking costs 58 dollars. Short on staff to take phone calls. Take your business somewhere else.
Excellent
10.0
Pros: In the midst of a move, I booked a night at the Marker and was upgraded to a suite. The room was an extravagant escape and I was greeted with a bottle of sparkling wine and chocolate truffles. I really enjoyed my stay and am so grateful to Clayton, the Director of Guest Experience, and every member of the team for making me feel such good care.
Don’t just visit San Francisco, experience it. Located in the heart of Union Square, walk to world-class shopping and dining, museums, and tourist attractions like the world-famous Cable Car. Enjoy our grab-and-go market Herb N' Kitchen for anytime snacking, or relax in one of our two restaurants. You can even take a dip in our heated outdoor pool and spa. Before settling back into your room, see San Francisco from our perspective at our top-floor lounge Cityscape.
Overall 7.9 Good
Based on 2,149 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Close to Union Square, BART, and Trolley System. Felt very clean and very safe. Appreciated that we had housekeeping every day. (Some hotels are not doing that at the moment because of Covid)
Okay
5.7
Mediocre
3.7
Excellent
9.1
Excellent
8.8
Good
7.1
Okay
5.4
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
7.4
Excellent
10.0
Pros: Recycling bag in the rooms Newly renovated
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Okay
5.1
Good
6.8
Excellent
8.0
Great location. Lots of access to good dining and entertainment.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
7.1
Okay
4.5
Excellent
8.8
Excellent
10.0
Good
7.4
Good
6.2
Good
7.4
Excellent
8.0
Excellent
10.0
Mediocre
3.3
Pros: Ridiculous amount charged for parking. Internet wasn't free. No complimentary snacks
Cons: Price. Rate.
Excellent
8.8
Pros: The location is perfect, located right in Union Square and 3 blocks from the Powell BART station. It's a &10 cab fare to the fisherman a wharf and here's a nice 2 mile walk back through China Town and North Park. The concierge was extremely helpful as well.
Cons: There was no fridge in the room and parking was pretty outrageous, $47/day plus an $8 parking garage fee?!
Okay
5.4
Pros: Location
Cons: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old
Okay
4.6
Pros: Bed
Cons: The room, for the price I paid. Bathroom doors
Excellent
8.0
Pros: Wasn't that impressive to me. Nice view.
Cons: Toilet running. Didn't get the room I was supposed to get because it wasn't ready at 4 PM
Excellent
8.6
Pros: Very clean, comfortable room. Location was great. Conference facilities were very versatile.
Cons: There was a whistling sound coming from my window when the wind blew. The window was fixed, so it was not slightly open. The sound made it difficult to sleep at night, so I had to put on a white noise maker from my smartphone to be able to sleep. No free wifi in conference facilities was annoying.
Good
7.7
Cons: Parking very very very expensive
Excellent
8.0
Cons: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
Hotel Fusion is an urban boutique hotel, just blocks from Union Square, the shopping and cultural epicenter of San Francisco. Our guests are treated to stylish rooms blending classic Asian design with the modern creative energy of San Francisco.
Overall 7.8 Good
Based on 1,327 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
10.0
Excellent
8.0
Good
7.4
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Okay
5.4
Excellent
8.0
Excellent
8.2
Good
7.4
Excellent
8.0
Good
7.4
Okay
4.0
Mediocre
2.0
Pros: Not able to respond on this
Cons: This is frustrating experience because I was not expecting such a hassle regarding the booking of my hotel. Went to check in as expected to the hotel but was informed that there was no reservation under my name despite showing them your company's confirmation. Sadly, the hotel has no room available so my only recourse is to go back home and take the last flight. Fortunately, I was able to changed my flight reservation but I have to rushed to the airport and catch the flight. This is disgusting to say the least!
Okay
4.3
Pros: Good location near Union Square.
Cons: Rooms are very small and doors are ill-fitting. That means you get to hear what is happening in the hallways all night long. Every conversation, every slammed door, everything. If that's not enough for you, there are noisy air conditioning units in the lightwell just outside the window. The acoustics are not favorable for sleep at this hotel, but that's OK, because the beds are tiny and the pillows are lumpy, so you probably wouldn't sleep much anyways.
Good
6.0
Pros: Single bed room for 110 after taxes. Decent.
Cons: My room had a funny order. Not sure if all rooms were like that.
Excellent
8.0
Pros: We liked the location and cleanliness.
Cons: A little small but okay for the price.
Excellent
10.0
Pros: We loved Hotel Fusion so much! Stayed here for two nights after we drove up the coast. The decor and architecture was so amazing and inviting from a long day on the busy streets. We arrived early and they let us check in a little earlier then expected, because the rooms were ready and we wanted to rest for a bit. The bar was dark but romantic, with a spooky theme for Halloween. The staff went above and beyond everyone so friendly, Espcially the fun doorman with the puppet and the very friendly front desk woman. Thanks so much Hotel Fusion, we will definitely be back!!
Good
6.2
Pros: Location
Cons: Room always smelled like smoke
Okay
4.5
Pros: New lobby area.
Cons: AC was broken so we couldn't sleep. We informed front desk but it was no surprise and they just said sorry without doing anything else for us.
Good
7.7
Pros: The hotel is convenient to Union Square and public transportation. The room was clean and the bed was comfortable. The price was decent compared to other hotels in the area.
Cons: The room was very small and the in-window air conditioner was very loud. This hotel isn't for people looking for great amenities. If space isn't a concern, and money is, this is an adequate option for the Union Square area.
Good
7.1
Pros: Great location near Union Square. Price was attractive. I would stay there again if I needed to save money, but I don't so I won't. Next time I will move to a higher price category.
Cons: The lobby is very small and has minimal staff (e.g., no bell hop even though there is a bell hop desk). There was constant fan noise in the room from outside an interior window. The breakfast is not worth considering. It took 75 minutes to get our car through the valet.
Okay
4.0
Pros: Good Location
Cons: Room was tiny, worn and just old. The picture in the preview were certainly not representative the actual lobby and rooms.
Excellent
10.0
Pros: After a day of run arounds, my trip was delayed about 7 hours, I was supposed to check-in at 3pm. I called the hotel to let them know I was going to be late so that they could hold my room. The 2 times I called to push back my check-in time the staff at the hotel made me feel like it was not hassle. Every time they changed my check-in they said drive safe and they would be waiting for my arrival. The staff definitely made me feel welcome when I finally got in and check in was in less than a minute. I walked up to the front desk to let them know I'm here to check-in and they asked for my name. The staff said we were waiting for you here's your key and I needed to sign after they swiped my card.
Excellent
8.2
Pros: You can't beat the location. It's one block away from Macy's and the Powell St cable car stop. Major shopping stores are all within walking distance.
Cons: The room is quite small.
Stay in a central location in San Francisco, California, surrounded by the bustling neighborhoods of North Beach, Chinatown and the Financial District. Soaring 27 floors above the vibrant city, the Hilton San Francisco Financial District hotel boasts stunning bay and city views. Enjoy a downtown retreat providing an easy walking distance to Moscone Convention Center, Union Square, Fisherman’s Wharf, Market Street and the Embarcadero. Unwind after a busy day in San Francisco with a coffee or local Merlot at Flyte Coffee & Wine Bar while enjoying complimentary access to iPads. Dine on gourmet cuisine in the relaxed yet sophisticated atmosphere of 750 Restaurant & Bar. Boasting 20,000 sq. ft. of event space, this downtown San Francisco hotel is ideal for business or social gatherings. Enjoy a choice of contemporary meeting rooms and a Grand Ballroom with floor-to-ceiling windows and city views. Hold an unforgettable social event on the hotel’s bridge overlooking the city. The hotel offers an expert meeting and event planning team to help exceed all your expectations.
Overall 7.4 Good
Based on 2,322 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
10.0
Good
7.1
Cons: Extra thin walls, could hear children crying at 1am
Good
7.1
Excellent
8.0
Excellent
8.0
Good
6.5
Pros: Not that good
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.4
Okay
4.2
Good
6.5
Good
7.7
Good
6.2
Excellent
8.2
Excellent
9.7
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Pros: Friendly staff, quick check-in and check-out Great location between Financial District and Chinatown and within walking distance to Union Square and Telegraph Hill
Cons: Very expensive parking ($45) Very simple, no frills hotel, not attractive as other Hilton venues
Excellent
10.0
Pros: Close to china town, walking distance to union square, it has VIP lounge area with food, it's clean, good rate. Easy cab access. Friendly staff
Cons: Nothing
Mediocre
2.0
Pros: The view is the only thing we enjoyed.
Cons: Horrible customer service. My fiancé and I were treated very poorly and when I talked to the manager Jeff, he was very apathetic. We asked for 2 bowls from Jeff later on and they never came. I had to go down to the front desk to grab the bowls myself. We also needed assistance with the television and no one ever came to help. If you are looking for a place where you are ignored and treated poorly for $200 plus a night then is your place. I am astounded that a place like the Hilton could hire such an awful manager as Jeff.
Excellent
8.2
Pros: Beds were comfy, gym small, food in restaurant was tasty.
Cons: Outdated showers, expensive food and room service, small gym.
Excellent
8.0
Pros: Great Location and professional staff.
Cons: Small rooms, no small cooler for beverages in room. Small bed the size of a double. No room for toiletries in bathroom. I requested a quiet room and was given one right next to the elevator, go figure.
Good
6.0
Cons: The dingiest and least-attractive Hilton I've ever seen. $50 for parking? Really?
Good
6.2
Pros: Bed was comfortable. Room was a good size.
Cons: Could hear everything around us. Water pressure was very low. Nothing that made it worth the price.
Excellent
8.8
Pros: Staff was nice helped out with everything I needed. Breakfast was good. Rooms clean and comfortable. If you are indecisive about hotels go with this one....won't be disappointed
Cons: Being that it was super bowl weekend price was out of control
Good
6.8
Pros: The location was convenient, the bed was comfortable, and the staff was very pleasant and helpful.
Cons: For such an expensive stay, there were few amenities. Traveling with an infant, it was very inconvenient not to have a fridge or microwave in the room. We ended up ordering a bottle warmer from Amazon Now because there was no other way to warm his bottle. Also, the internet connectivity was poor. The parking fee was very high. .
Okay
5.7
Pros: I honestly don't have nothing really good to say
Cons: I booked a double room with 2 beds I get I queen bed couldn't even get a roll away we slept so uncomfortable it was the worst experience I had in a hotel I told the staff and they told me a manager would call me the next morning Bt never did worst hotel experience ever
Mediocre
2.0
Cons: Oh boy..where should i begin? i was on a long business trip, checked in for 21 nights. Unfortunately i've experienced more issues in this hotel than in any other hotel i have ever stayed in, not just Hilton.. and trust me i stayed in many of them! Here's a summary of my experience at the HILTON SAN FRANCISCO FINANCIAL DISTRICT: [Air conditioning] At the very beginning, i was given an 'Upgraded' room with a nice city view, a balcony, and a non-working air conditioner. I called the front desk, who sent a technician that fixed the issue for an hour then it died again. The day after, i called the front desk and they sent a technician for the 2nd time, who told me this time that i either need to change my room or let him replace the entire air conditioner unit which will take 2-3 hours. Since it was 9 PM,i suggested he will enter my room during the day while i am at work and replace the unit, the technician confirmed and said he will come back the day after. a day passes by, i come back from work at around 9:30PM , and the air conditioner is still dead. I go to the front desk and they appologize and suggest to replace my room, i agree to do it the day after. [Water leakage] Overnight, at around 3AM i hear the sound of drops.. i turn on the light, and there is a WATER LEAKING FROM THE CEILING directly into my open luggage!!! I had to empty my luggage in the middle of the night and put it upside down to dry. clothes are now wet and stinky! The hotel management appologized and changed my room immediately. The managers (Anthony / Alonso) suggested to take my clothes and send them to the dry cleaning and so i did.. I thought that this will be the last incident i'll have..but of course i was wrong! [The noisiest room] Next, They put me in a new room which had a scenic view to the Bay, but unfortunately located next to the elevator which is the busiest area in the floor. Quickly enough i realized that the Elevator is not the only problem in the room, because right next to the elvator there's the floor's vending and ice machines which was used 24/7 so it was probabely the noisiest room in the hotel. (Who doesn't like to wake up in 2AM to the sound of a coca-cola bottle dropping of a vending machine right next to your door?) In that room (2701) i also had neighboors who: - brought a dog and put the dog in the balcony for hours, - smoked a bunch of blunts and threw the butts on my side of the balcony - Partied all night with loud music (till 4 AM) even though i called the front desk and the front desk confirmed that they will take care of it (which they never did. obviously!) [Keys that never works] Over a week or so, Digital key (Hilton app) wouldn't work anymore. I had to ask for Physical keys, which unfortunately didn't work more than once or twice. Eventually i had to go to the front desk and replace my Physical keys about 5-6 times in a week. [Elevator with a surprise!] At te evenings, you'll enjoy a long waiting line to the elevator. one of the evenings i waited in the lobby for 20 min just to get into an elevator! Eventually it seems like taking the elavator is slower than taking the stairs But that's not all, one day the elevator door opened and a revealed a very surprised couple who had sex inside the elevator!! (March 27th around midnight) So, if your'e into kinky sex scens you might want to wait for the elevator after all. [Overcharged] To make this stay epic - the final reciept shown that i've been overcharged $605 for parking that i never used!!! Called the accounting department and they admitted their mistake. [Conclusion] SOMTHING NEEDS TO CHANGE IN THIS HOTEL! and i say that as a Hilton Diamond club member who spent 100+ nights in the last year only. Due to tis stay, I am currently re-considering keeping my Diamond status, already registered to IHG and Marriot for my next stays.
Good
7.7
Pros: The view was amazing and it was centrally located.
Cons: The wifi was not free and I was bumped from a room with double beds to a room with a single bed. I would have been okay with the change if I had been notified beforehand or been compensated somehow.
Good
6.0
Pros: Great location.
Cons: I booked via kayak and which routed me via priceline. I paid extra for a queen bed with a bayview on a premium floor. However when I got to the hotel they said there is no such combination only the king beds have that combination. They either had a city view on a premium floor or a bay view on a low floor - where you could not see the bay. After some negotiating I settled on a double bed on the 18th floor with a bayview. Be careful when booking thru third party sites, it seems the descriptions are misleading.
Okay
5.7
Pros: I liked being able to purchase on the internet
Cons: I did not like getting double charged for the stay because the KAYAK/AMOMA credit system was not working. I also did not like getting fraudulently charged for food I did not order nor a long distance phone call on a room phone that did not work. I will not be booking with either Hilton or Kayak in the future.
Excellent
8.5
Pros: Location
Cons: Seemed like it was more fore business stays.
Excellent
8.0
Pros: Good view.
Cons: Bed a bit soft.
Excellent
10.0
Pros: Beds were very comfortable and clean!! It was a very pleasant stay and I would highly recommend it! Danny the front desk man was great and so was Paul at the front bar area.
Cons: Nothing hotel wise. Only issue was a weirdness from the back bar area. Felt I was being monitored and made me feel uncomfortable.
Good
7.1
Pros: La ubicación del hotel
Cons: El personal de la recepción no es amable ni amigable con los huéspedes.
Excellent
10.0
Pros: Clean room and comfortable bed.
Cons: Limited fitness center
Mediocre
2.5
Pros: I didn’t like anything. I was forcing myself to like it, but the customer service of the stuff and the manager on site was the poorest I’ve ever experienced!
Cons: Let’s start with cleaning the room , following social distancing (which wasn’t happening in that hotel when I traveled) and of course, customer service has to be improved. Sooner the better
Excellent
10.0
Pros: Thanks to everyone but Patricia and Usha were so amazing and pleasant
Cons: N/A
Good
6.8
Cons: can hear the foot steps of the people above me !
Good
6.0
Pros: Friendly front desk.
Cons: Outside windows are very, very dirty. Paid extra for bay windows and couldn't see anything because of dirt.
Good
6.0
Pros: I didn't like the size of the room too Small
The Good Hotel is intended to be the first hotel with a conscience. Our philanthropic and green approach is designed to inspire the "good in us all." The Good Hotel is a hip 117 room hotel that practices philanthropy and believes in the importance of living green. Guestroom signs made of the iconic, Hello, My Name Is name tags and light fixtures made of recyled water bottles are some example of our inventive ideas to promote a good lifestyle. We are also as fun as we are inventive. Guests will notice humorous and witty elements like Be Good written on the walls or glow in the dark lettering saying, Good Night on the ceiling. The Good Hotel is located in the SOMA (South of Market) district, one of San Francisco's youngest and stylish areas. SOMA is a vibrant, artistic neighborhood, lined with several restaurants, cafes, and specialty shops. Our location provides quick access to many of San Francisco's top attractions and destinations including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield San Francisco Shopping Centre, Chinatown, Oracle Park, and the Theatre District.
Overall 0.0 Poor
Based on reviews
All
- All
Excellent
10.0
Pros: Customer service
Excellent
10.0
Good
7.7
Good
7.1
Excellent
10.0
Pros: I was very happy with my stay. The Good Hotel met all my expectations. At the price it is the best hotel in SF.
Okay
5.0
Pros: Friendly front staff. Easy check-in.
Cons: Bed was terribly uncomfortable. One of the worst I've ever slept on, and I'm pretty easy to please. The hotel was billed as eco-friendly which must be code for cheap, sterile, minimalist decor. A no frills room and I spent a LOT of money to stay here. I recommend staying at the Americania across the street. Same company, but an entirely different hotel experience.
Excellent
8.2
Pros: For all the eco-friendly/green, modern people out there this may be one of your best options in the city. They do their best to be eco-friendly and I'm sure they'll keep making improvements. They also have free bike rentals which was nice! The staff was quick to help, it was a great deal for our money, the "double bed" room was small but that doesn't bother me, get a queen room if you need the space. Other than that I'm sure you'll like it.
Cons: Parking was a bit expensive but there are no decent hotels with free parking.
Good
6.5
Pros: The room was clean and the location is right downtown which is perfect. Probably only good for a short stay
Cons: There were only two pillows, the room was hot, and the tv was small. We weren't there to watch tv, but the last hotel we stayed at in Santa Cruz had a decent sized one so we were probably spoiled by that experience. This place is good if you need a place to crash, but something about it was just ehh. And you might as well pay the $30 to park in their lot because you'll never find parking in SF. And all the street parking surrounding it was only 1hr parking until 10pm
Good
7.1
Cons: Parking is $35/night, which is about ⅓ of the cost of the room. Be aware of this if driving.
Good
6.2
Pros: The location isn't terrible and the hotel is pretty cute. I think they must have raided an Ikea for the room decor. The parking lot isn't that big, and we had to pay $40 to valet at another hotel across the street. When we got to our room, we noticed it smelled funny and the carpet was wet under the window near the radiator. They moved us to another room which I think was a little smaller. The bathroom was unbelievably small, even for an older hotel. A larger person would have had quite a bit of difficulty getting ready in the mirror or using the toilet. Being that it was NYE, it was very loud. There were parties going on in other rooms and we could hear everything from loud music to couples having mediocre sex.
Okay
4.0
Pros: The coffee, beds, and showers were all nice.
Cons: There was no A/C as described. The vent made super weird noises. The Ceiling fan turns off ever half an hour at night which was incredibly obnoxious. Also did not feel incredibly secure - and the tv randomly turned on one morning while I was still sleeping.
Excellent
10.0
Pros: I really enjoyed the fact that it was close to most of the main attractions in San Francisco. My boyfriend and I could walk to most places from the hotel.
Cons: I really didn't dislike much about the hotel. I think it would be cool if they offered complimentary breakfast :-) San Fran can be pretty expensive so having something taken care for us would be nice
Good
7.7
Pros: Decently priced compared to other hotels in San Francisco. The rooms were updated and nice. Good use of environmentally friendly amenities. No AC and the room we had got pretty warm when the sun came up, but the windows open so we could still cool off the room. Staff was very friendly and helpful. Free bikes for guests to use. Close to touristy areas and public transit.
Cons: Lobby and hallways were a bit dated. Location was a bit sketchy at night, but we never felt unsafe. Housekeeping was sporadic. During our 4 night stay our room was not made up on 1 day and when we checked in around midnight, they had to check to make sure our room had been cleaned. Can be noisy at night with outside noise.
Excellent
8.6
Pros: The location was good, and staff was friendly. I liked my room and checked out a couple of the free bikes to ride to Golden Gate Park. Had an issue with the toilet when I arrived which was dealt with immediately when I called the front desk.
Cons: No refrigerator, room was a little small.
Mediocre
3.4
Pros: Be careful walking around at night, lots of homeless, not a great area. The idea the hotel is trying for is good. I like the bulk shampoo & soap dispensers.
Cons: The bed was small and uncomfortable, on a wooden crate of all things. We asked for pillows three times after waiting patiently between each request and housekeeping never brought them. The front desk was apathetic. Parking ends up being almost $40 in addition to the already way overpriced hotel room.
Excellent
8.0
Pros: Great price for downtown, and 19 minute walk through Union Square.
Good
7.6
Pros: The hotel has everything you need for a business trip. It's clean and affordable. There are restaurants near the hotel and a CVS, where you can get whatever you need.
Cons: Some of the staff members at the front desk weren't the nicest.
A stay at Amsterdam Hostel places you in the heart of San Francisco, within a 15-minute walk of The Regency Ballroom and Warfield Theater. Featured amenities include a business center, luggage storage, and laundry facilities.
Overall 6.5 Good
Based on 1,209 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Cons: The kichen in the under ground floor
Excellent
10.0
Okay
4.0
Excellent
10.0
Excellent
10.0
Good
6.0
Mediocre
3.7
Pros: Nothing
Cons: Everything. Noisy, dirty, poor bathrooms, bad smells.
Okay
5.7
Pros: FIRST DORM ASSIGNED TO ME AT CHECK-IN WAS EXCELLENT!! STAFF WAS VERY HELPFUL AT TIME OF ARRIVAL.
Cons: AFTER WORKING NIGHT BASEBALL GAME I ARRIVED BACK HOSTEL AROUND 11:P.M. FOUND I HAD BEEN GIVEN UPPER BUNK,MADE RESERVATION WEEK IN ADVANCE REQUESTING LOWER BUNK,AND AFTER ENTERING DORM FOUND NO LADDER FOR USE TO GET UPPER BED!!!!!ASKED NIGHT MANAGEMENT FOR LADDER SO I COULD GET SOME SLEEP AS WAS VERY TIRED THEY DECIDED TO RELOCATE ME TO DIFFERENT DORM WHICH WAS DOWN HALLWAY IN CORNER,AN OVER-FLOW ROOM. UPON ENTERING FOUND THAT STILL NEEDED TO CLIMB LADDER TO UPPER BUNK!!! WHY THE SWITCH???? LADDER SWUNG OUT FROM BUNK AND WAS NOT CLOSE TO BEING SECURE!! UPON TRYING TO CLIMB DOWN LADDER IN A.M. I ACTUALLY FELL OFF LADDER AND LUCKILY WAS NO HURT VERY BAD!!!!!!FURTHERMORE RESERVATION WAS MADE AT 9:A.M. DO NOT THINK I WILL EVER STAY THERE AGAIN!!
Okay
5.7
Pros: Good location and price.
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