It was a good experience except when boarding a female flight attendant did not go out of her way to assist my teenage daughters in finding space for their carry-ons after their compartments were full.
It was a good experience except when boarding a female flight attendant did not go out of her way to assist my teenage daughters in finding space for their carry-ons after their compartments were full.
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
Made the Atlanta to Pittsburgh trip many times, with Delta no issues
When checking our bags at the Virgin Atlantic counter, the employee told us that we should go to Delta because we needed to verify our passports and our names. Fortunately the employee organizing the line stopped us and asked why we didn't hand over our suitcases. He sent us to another line and told the employee that we already have the passports verified in the reservation. She understood and received our suitcases. In London they have a general waiting room, where you stay until the gate number of your flight is announced. KAYAK informed us the gate number hours before the airlines did. Just like the flight to London, the legroom is too small. abusive for a flight of so many hours.
Delta did an awful job w logistics at DTW. Missed connection. We were there an hour early. SUCKED
Had to run to make it only to have the flight delayed to wait for all the late connectors Second drink service skipped up
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
The seat could use more support or cushion. I'm in my 50's and have back issues so the seats are a bit hard for longer flights.
The plane was in bad condition. We were taxied for mode than an hour because a light panel had feel off. The bathroom in first class had broken panels as well. Overall poor aircraft maintenance
The flight with Delta was good and I recommend this company.
No boarding announcements leading to the usual confusion and people trying to board before their group number.
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
la atencion en el avion fue excelente, la facilidad del checkin es muy buena.
I liked the friendliness of the crew and comfortable flight. All good.
Some entertainment and food/snack service would have been nice
An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Atraso de dos horas y media con vuelos sobre vendidos
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
No space reserved for anyone who didn’t have underseat in front of them. Made it inconvenient to get the backs secured. No inflight entertainment in the 190. Bring your own! Food was excellent and we were surprised to get a full breakfast.
I like the plane , but i was 50 mts before my fly and they didn’t let me document my luggage, so they told my that I have to leave my luggage or buy an others tickets , because they didn’t want me to give me credit for the tickets I have so that is abuse from the company , and on the line it was 5 families with the same situation equal lime mine , I think they doing business with the tickets w people ,; Mexico has a bad working people, the rip money from turists, and is bad because give bad impression of the company that is aereomexico
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Actually the flight was on time. New plane, food was okay but not great.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.
Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.
Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.
We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
Compagnie efficace et bons prix. Les sièges en classe club pourraient être plus confortables.
No air in the middle rows. Had a hard time breathing. Was dying of heat.
Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.
It was a good experience, the flight was a little too long & the food was ok
Check in of my luggage which needed to be paid for was excellent. Thanks to Nora
As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.
This airline is full of junk fees. After paying to get my kids to sit with me, we were asked at the gate to check in our roller bags and pay $40 for each one. Peruvian passengers all took their roller bag in the plane. I don’t appreciate airlines who spot the gringos to tax them more.
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.