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Chicago hotels near Auditorium Building and Theatre
Search hundreds of travel sites at once for hotels near Auditorium Building and Theatre in Chicago
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Best Chicago hotels near Auditorium Building and Theatre
With a stay at Trump International Hotel & Tower Chicago in Chicago (River North), you'll be a 3-minute walk from State Street and 6 minutes by foot from Chicago Theatre. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9.2 Excellent
Based on 1,326 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.6
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
10.0
Pros: Everything. Zero complaints
Cons: Service was boardline TOO GOOD if that is such a thing
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.
Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.
Our unique and recently renovated hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.
Overall 8.9 Excellent
Based on 2,287 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
5.1
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: The location was perfect! Convenient to shopping, restaurants, and nightlife. The size was intimate but with nice public areas to enjoy a snack or cocktail by the fire. The elevators were close to the door and fast and easy in/out access.
Cons: Absolutely nothing! Wonderful hotel for a romantic weekend!!
Excellent
9.7
Cons: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel
Excellent
10.0
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent
10.0
Pros: High-end; great location, staff and food. A classy choice.
Excellent
10.0
Pros: From a previous stay (which was not up to their normal standards) we were noted in the computer and given a room upgrade. Definitely an emphasis on service!
Cons: nothing
Excellent
10.0
Pros: Great spot. Conveniently located. Pleased overall with the property.
Excellent
10.0
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Excellent
10.0
Pros: beautiful hotel
Cons: bed was too soft
Excellent
8.6
Pros: Decor was beautiful
Cons: Breakfast was over priced and not that good.
Excellent
10.0
Pros: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.
Cons: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
Excellent
10.0
Pros: Decoration and restaurant
Excellent
9.4
Pros: Room was nicely appointed and very functional
Excellent
8.8
Pros: The French ambiance.
Cons: A bit expensive.
Excellent
10.0
Cons: Rooms too small
Excellent
10.0
Pros: The decor is always beautiful and the staff is always friendly and helpful. Its one of my favorite hotels.
Excellent
10.0
Cons: Nothing. I thought everything was perfect
Excellent
10.0
Pros: Great atmosphere! Chic, hip and fashionable hotel that focused on bring art into its theme. Parisian inspired hotel.
Cons: Valet parking was too expensive, $60 plus dollars a day.
Excellent
8.5
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Excellent
10.0
Pros: Loved the style, convenience and exceptional service.
Excellent
8.5
Pros: Great location, beautiful room and good staff.
Cons: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
Excellent
8.2
Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.
Excellent
9.6
Pros: I liked the sofitel before because it had this amazing smell wafting through the entire building especially in the lobby that I loved so much my friend found out what they were using and turns out they were using a scent from a French perfumery which made the whole feeling even more glamorous than it was already. My friend ended up gifting me a candle from the very same perfumery that was the exact scent of the Sofitel Chicago location!
Cons: The scent was missing from the hotel, this was the main thing I was looking forward to and was very disappointed in that there was no luxurious scent to go with a luxurious hotel.
Excellent
9.7
Pros: Very sophisticated luxury hotel. I loved the service and the French flair. My room was immaculate and the bathroom had more than adequate space for my toiletries.
Cons: The front desk is a bit difficult to get to, but the check in process was smooth. I had a a bit of difficult getting a bellman to collect my bags from storage though I was first in line. Not really a good hotel for children.
Excellent
10.0
Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
Excellent
10.0
Pros: So close to Michigan Ave, very clean, a large room for downtown Chicago, and helpful staff. Probably wouldn't be kid-friendly but great when you want a break from the kids.
Excellent
9.1
Pros: Great service (friendly and attractive receptionist), great location and overall very nice.
Cons: No spa or sauna on the premises. No light in the shower and overall the facilities were less luxurious than other locations (specifically Sofitel Athens), though it was still very nice. Strange decorations for the holidays in the lobby...
Excellent
9.7
Pros: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.
Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
Excellent
9.7
Pros: Bed was super comfy. Views were amazing. Overall feel was very modern.
Cons: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).
Excellent
8.8
Pros: Great location, great value for the price.
Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
Excellent
9.4
Pros: Unbeknownst to me, the concierge worked with my parents to surprise us with a dessert cart and champaign for my and my girlfriend's birthdays. I've stayed at this hotel on three other occasions. I love how centrally located the hotel is.
Excellent
10.0
Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
Cons: That we eventually had to leave. Everything was wonderful!
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 8.9 Excellent
Based on 1,629 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.2
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Cons: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Cons: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.
Excellent
10.0
Pros: The city is amazing and being able to come back to a great place to rest makes a big difference between a good trip and an awesome trip. The staff was incredibly polite, and the customer service at this place is above and beyond.
Excellent
10.0
Pros: Location and nightlife
Excellent
10.0
Pros: Attention to detail was spectacular, gave over and beyond service
Excellent
10.0
Pros: Everything was perfect. Amazing views of the river. Only open a month.
Excellent
10.0
Pros: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.
Good
7.1
Pros: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.
Cons: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.
Good
6.8
Cons: Staff were horrendously unhelpful on more than one occasion
Excellent
10.0
Pros: The rooftop bar is amazing...during the winter, however, the lounge is enclosed and not much to talk about. Our room had a gorgeous view of the river, the bed was comfortable, linens were great, and the big tv was like being in bed at a movie theatre. The workout facility was very cool, like a trip to the future. Great stay, we would do it again for sure.
Excellent
9.7
Pros: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.
Excellent
8.5
Pros: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.
Cons: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.
Excellent
10.0
Excellent
9.1
Pros: My go-to hotel for “stay-cations” in the city.
Excellent
9.1
Pros: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.
Cons: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.
Excellent
10.0
Pros: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.
Excellent
9.7
Pros: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.
Cons: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.
Excellent
8.2
Pros: Location and friendly staff
Cons: Bar, location and staff
Excellent
10.0
Pros: My son and I had a great stay at London House! It is located perfectly and is within walking distance or a short Uber ride of Navy Pier, Millenium Park, OTC. The hotel was clean, comfortable, and staff was friendly!
Cons: We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.
Excellent
9.1
Pros: Good
Cons: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.
Good
6.8
Pros: Location was great.
Cons: We went to this hotel so we could have access to the rooftop lounge. They made it very hard for everyone by saying that it’s Booked all year but if you come and wait in a ridiculous line for a few hours you will get in. Are you booked or not? Another thing was the shower water that took very long to get hot.
Excellent
10.0
Pros: Exceptional customer service training, great rooms, super location
Excellent
8.0
Pros: Location, design, service.
Cons: Soundproofing could be better, for something so new, too many items weren't working.
Excellent
10.0
Great location, impeccable rooms, good service. This is my favorite hotel in Chicago now.
Excellent
8.0
1. Bathroom was drafty and chilly / room 1134 2. Bed had drafty window / room 1134 3. Placement and access to Nespresso was awkward and not fully equipped The lobby area on 2nd floor was lovely, location fantastic. I would return.
Located in the epicenter of the city's vibrant River North neighborhood, Kinzie Hotel personifies Chicagos friendly, relaxed aura with a touch of distinctly modern flair. From the original artwork that greets you in our hotel lobby to our helpful and intelligent staff to our effortlessly upscale guest rooms, our boutique Chicago hotel provides the thoughtfully curated amenities you expect and deserve from River North's premier boutique hotel. At Kinzie Hotel, we take service seriously, and go above and beyond to deliver River North's most welcoming Chicago travel experience. To accomplish this, we charge a nightly service fee of $14.95 (plus any applicable sales tax) when booked direct, which helps to cover some pretty awesome amenities: Continental Breakfast Served Daily High Speed Wi-Fi Access for Unlimited Devices Evening Reception with Beer, Wine, and an Assortment of Salty and Sweet Bar Snacks 24-Hour Access to our Business Center and Fitness Center Upgraded HDTV Cable Package In-Room Amenities Like Local Coffee, PURE Bath Products, and More
Overall 8.8 Excellent
Based on 1,500 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.
Excellent
10.0
Pros: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
Excellent
10.0
Pros: The view was beautiful
Cons: Nothing
Excellent
9.3
Pros: Free continental breakfast was a nice perk - served on each floor. Room was well-furnished with a window bench, nice-sized (36") TV, and USB outlets. Lobby staff gave good recommendations and directions.
Cons: USB outlets caused some issues with phones, and in-room dining is ridiculously expensive.
Excellent
9.7
Pros: Comfortable, clean and great location. Some of the rooms are a bit smaller than others. Newly remodeled since changing to name to Kinzie.
Cons: Breakfast could be better. It's basically just juice, coffee and danish. They used to have toast and bagels when it was the Amalfi which I preferred. Prices have really gone up over the years. We have been staying at this location for a number of years (a few visits per year).
Excellent
9.7
Pros: Great beds, healthy breakfast options, helpful staff, perfect location. Skip the stuffy formality and enjoy the attention to convenience.
Cons: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.
Excellent
10.0
Pros: We loved pretty much everything. It was quiet, clean, and the employees were wonderful.
Cons: Nothing. Except no vending machines for beverages. But a seven-eleven right around the corner so that worked.
Excellent
9.4
Pros: It was a great stay for our girls weekend! Clean rooms, good breakfast, free happy hour, very friendly staff!
Cons: Unfortunately, our car was towed during the valet check in. That was a bit of a hassle.
Excellent
10.0
Pros: We loved everything about the Kinzie. Great room, super clean, friendly staff. Wouldn't change a thing.
Excellent
9.1
Pros: Nice property, good location, professional staff
Excellent
10.0
Pros: The loaction is great and the staff is excellant. The room was very clean and the breakfast in the morning was a great addition. For someone wanting to explore the city the location is great, very centrally located and you can easily access public transportation to see all the sites.
Excellent
10.0
Pros: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
Excellent
9.1
Pros: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!
Cons: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
Excellent
8.5
Pros: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.
Cons: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
Excellent
8.2
Pros: Location
Cons: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.
Good
6.2
Pros: Location
Cons: Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.
Excellent
10.0
Pros: Good breakfast, great location, modern, very clean, all around great!
Excellent
10.0
Pros: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
Excellent
8.5
Pros: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.
Cons: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
Okay
5.9
Loved the location and the staff. However, for the beds they had a plain duvet with no cover. In place of a duvet cover they put a plain sheet below and on top of the duvet which obviously never stayed in place. We have stayed in much nicer hotels for the same price. Not worth the price that we paid.
Excellent
10.0
Pros: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
The new enhancements to Hyatt Regency McCormick Place have touched all aspects of our guest’s experience. The final product offers a welcoming lobby, engaging check-in pods, renovated and redesigned meeting spaces, expanded outlet seating, and 1,258 brand new guest rooms. Perfect for large or small in-house meetings, with a total of 43,500 sq. feet of function space and 6,600 sq. feet of prefunction space; a Conference Center featuring 23 breakouts and convenient connection to McCormick Place.
Overall 8.7 Excellent
Based on 2,476 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
9.7
Okay
5.4
Excellent
10.0
Good
7.7
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
8.2
Mediocre
3.7
Pros: The price was the cheapest we could find
Cons: Everything was wrong the do not disturb sign got taken off somehow and we were still in the room when they tried to clean it and the beds were too soft and caved in. The pool wasn't fun or relaxing at all and there was no hot tub. It was our honeymoon and they didn't even say congrats when we told Them that at check in. The ice machine was broken and when we asked for an extra sheet we had to call three times and it took an hour to get one. Also there needs to be a continental breakfast or at least some fruit we can grab instead of waiting in a stupid long line just to buy an apple or water. We hated it there.
Okay
5.1
Excellent
9.4
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
8.5
Excellent
8.0
Excellent
8.0
Excellent
9.3
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.5
Good
6.0
Excellent
10.0
Excellent
9.6
Pros: I took my daughters and a friend to Chicago to attend the One Direction, 5SOS concert at Soldier Field. I was honestly quite nervous about the trip. I knew the hotel was going to be extremely crowded and expected a chaotic Saturday from afternoon and into the night. Luckily I was able to book a plan that included on site self parking which was very convenient. Upon entrance into the lobby for check in, there was a lot going on and many people. The staff was very friendly and efficient and we were up on our room much quicker than anticipated. The room was nice. We were on the 11th floor in the North Tower. The view was not spectacular, but definitely not terrible. The beds were very comfortable, pillows were fluffy, but never aggravated my sensitive neck. The toilet was in a small closet size room inside the bathroom, which allowed sharing of the bathroom for girls doing makeup. Nice sized room and television. The iPod dock and plugs came in very handy. We had free Wi-Fi which was also popular with teen girls. There were restaurants, but the girls wanted to wait until after the concert to eat in, so we were able to walk to a nearby McDonald's for a quick pre-concert meal. Loved that they provided us with a map to Soldier Field. The walk was about a mile, but very nice and so much more convenient than taking transportation or attempting to drive. There was no time for the pool, but it looked nice. The girls were able to go in the fitness room for a bit and were quite impressed. There was some noise, but honestly not bothersome; especially knowing the hotel was packed with so many girls of various ages all there for One Direction/ 5SOS. I expected so much more noise! Check out once again went very quick considering the amount of people in the line. This was overall a very nice stay. Would love to return when we can stay longer and get a better feel of the hotel and what it has to offer. Definitely a beautiful and comfortable get away place that we plan to visit again.
Cons: Did not like the fact that at least one restaurant was not open later for after the concert food. We should have checked beforehand, instead of assuming. Did not want to take the car out and drive and were not familiar with the area anyway. Ended up ordering Papa John's delivery. There were some stray hairs here and there along table surfaces and counter space, but no huge deal. Just grossed teenage girls out. LOL. I wasn't too excited that the bathroom had no exhaust fan and expected a steamy after shower bathroom experience, however ended up pleasantly surprised that that was not the case. Did not like the location for going out to get a look at late night Chicago life. We went out walking after the concert and eating as the girls really wanted to get a feel of late night, busy Chicago. We definitely found that this was not the best area for this, quite a lengthy walk resulting in blisters galore and giving up. : ) But the easy to and from Soldier Field was great!!
Excellent
10.0
Pros: The front desk lady was AMAZING.
Cons: Bigger shower
Excellent
9.4
Pros: Beautiful shower. Clean room. Nice view.
Cons: Shower head could stand to be farther out from the wall. Didnt like the fact that you had to use your room key for the elevator after 11 a.m. We al missed reading the sign and thought that 2 elevators were broken. I would change it so that the sign is in red or that the elevator door doesnt even open without a room key.
Good
7.3
Pros: Close to Convention center
Cons: My room was next door to the laundry room-constant rumbling of the washing vibrating the wall AND the TV in the laundry room was always on high - ugh
Excellent
8.5
Pros: Room was very modern, bathroom was cool and spotless! Perfect location for attending events at McCormick Place. Room was very quiet and comfortable. We would stay here again.
Cons: Shower lacked water pressure. WIFI did not work well the whole weekend. Plan on lots of extra costs, overpriced food in the entire McCormick Place complex, parking $34/day.
Excellent
8.2
Pros: Good hotel from a dependable chain, with convenient deli and ATM inside, direct access to the convention center next door, generally helpful staff. My room was not stylish but it was spotless, comfortable and larger than I expected. Location was fine, easy to get a taxi. I did not try the restaurants or deal with parking.
Cons: The hot water in my room was not dependable. The lobby of the hotel had an overpowering strong cologne smell - it was like they were going for a 'signature scent' of 'too much Axe.'
Excellent
10.0
Pros: Great location for walking south of soldier field, Chinatown, and pre/post Chicago Fire historic neighborhoods
Excellent
9.4
Pros: I liked so much the staff there. Beginning with the management of sam
Cons: Actually the hotel is far from the activities and there is not enough public transportation from there to the main parts of the city except line 3. This is something to work about. In the breakfast buffet there is no eggs (fresh omelet) and when you ask it's take a lot of time.
Excellent
10.0
Pros: Jeff helped us check in and he definetly set the tone. He was very welcoming, suggested some places to see in Chicago, and upgraded our room for our anniversary. The best customer service we have experienced in a while. The rooms were clean and comfortable. The view was amazing and it was close to a bus route. An anniversary to remember. Thanks Hyatt.
Excellent
10.0
Pros: Room was clean and well appointed; staff were friendly; fitness center was phenomenal
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.6 Excellent
Based on 4,853 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.5
Excellent
10.0
Pros: I loved the location of our hotel..just a couple blocks from beautiful Millenium park, right by the river, and a nice walk to the lake/navy pier, etc...The staff was so super helpful during our stay, very friendly when I had questions. I used the fitness center and I loved that there was so much equipment available! Quite a few people were using it as well when I went in for my workout, but there were still plenty of elipticals and treadmills available...and I was able to do my weight machines also. And it was very clean. A nice bonus was that we were able to leave our vehicle in the hotel's parking structure until 6pm the day we checked out, for no extra charge, and we were able to preload our vehicle. Justified my choice to park in the structure that I thought was quite a bit more initially...but parking would've ultimately cost me more if I had to leave the hotel and park somewhere else for the day. We had a very nice stay, and I will choose this hotel for hopefully a longer stay next time.
Cons: At first the lobby seemed a little formal to me, but after I saw that a coffee shop and sitting area were on the floor just below, the lobby made sense to me as it was very easy to navigate and functional, and the more cozy atmosphere was left to the area below.
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
8.6
Excellent
9.3
Excellent
9.3
Excellent
8.6
Excellent
8.3
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
8.0
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.2
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,812 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Pros: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.
Excellent
9.4
Good
6.0
Pros: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.
Okay
5.7
Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.
Good
7.1
Pros: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny
Excellent
8.0
Pros: Location. Nice view. Nice acomodations. Fun place. Good value
Cons: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.
Okay
5.7
Pros: Location
Cons: Smallest room I've ever seen. Valet parking outrageously expensive.
Okay
5.4
Pros: Central downtown location, good restaurant, nice service
Cons: Needs a good cleaning and update, grungy.
Good
7.6
Pros: Great location, very good restaurant in the hotel.
Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.
Good
6.3
Pros: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.
Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!
Okay
4.5
Pros: Good location
Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.
Excellent
10.0
Pros: Room very clean and cozy. Excellent location for downtown. Great value for the money.
Cons: It was difficult to locate and find initally when we were driving and trying to checkin.
Excellent
10.0
Pros: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
Conveniently positioned, Eurostars Magnificent Mile offers easy access to Chicago's popular tourist attractions. It is situated a brief walk from Magnificent Mile and Michigan Avenue. This art deco hotel features a number of amenities, including meeting rooms, an express check-in and check-out feature and free Wi-Fi. Staff are available 24/7 and can help with booking tours and tickets. The rooms at Eurostars Magnificent Mile are air-conditioned and offer a flat-screen TV, a mini bar and an in-room safe. They provide ironing facilities, a desk and a telephone. For guests who enjoy making the most of local dining options, there is a great selection within walking distance. It is within a 20-minute stroll of Clark-Lake Railway Station and Merchandise Mart Railway Station, which allows for easy access in and around Chicago.
Overall 8.5 Excellent
Based on 2,374 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
9.7
Excellent
9.7
Good
6.8
Good
6.8
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Okay
4.5
Pros: Great rooftop bar.
Cons: The rooom had a door that wasn't sealed well so it was loud. The ceiling is cement so it made the room feel very cramped almost like being in a coffin. The staff was weird and looked like they were hired off the street. The locker room and work out room were poor. It's a weird place. Just had a bad vibe. And the hotel itself feels like a cheap conversion of an 80s built apartment building. Looks like they cut corners all over the place. I won't stay there again and probably won't use kayak again for hotels after my experience. They made it very clear that because I booked through a "3rd party" that they didn't accommodate my problem with the noise the same as if I booked through them.
Good
6.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.3
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
8.5
Excellent
8.0
Pros: It was a nice hotel. The rooms were pretty with hard wood floors and lovely bedding. The shower was cool - like rain. The coffee in the room actually tasted good (unlike most hotel coffee). It was a very nice place, but would be better for folks heading out clubbing then a business traveler (me). Whole foods was right next door.
Cons: It was a bit too trendy for me and lacked a sense of community in the lobby. Other than at check out, there was always a line to speak with the front desk and no one was at the concierge desk. There wasn't a way to block the street lights out as the block out curtains didn't cover the edge of the windows - thought they did a fine job of blocking out most sunlight. The room was set up poorly - no garbage near the coffee maker, hard to find outlets and hard to figure out how to turn on the various lights - one lamp I could never find the switch for. Awesome for hot make out sessions, less ideal for reviewing conference materials.
Okay
5.3
Pros: The location was very convenient to get around the city, but the rest of the experience was lackluster at best.
Cons: The room was poorly set up so that the shower (and everything else in the bathroom) was visible from the bed - making it nearly impossible to have any privacy considering the control of the curtain which covers the glass is left in the control of the person outside of the bathroom. We had also requested a quiet room, not located directly under the roofdeck club to be able to sleep in and relax while staying there. What we did not account for was the incredibly loud construction beginning before 8am on a Saturday directly above our room. When we contacted guest services to help resolve the issue, they were slow to respond and weren't as sympathetic / helpful as I would have imagined. At 12PM on Saturday, we were awoken by a large party on the floor above us with at least 20 people and loud music - this also took guest services a while to respond to. When we booked this room, we were thrilled to be staying in a hotel / spa for a relaxing weekend. It seemed the hotel was more of a party hotel than anything.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.0
Excellent
9.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.8
Excellent
10.0
Okay
5.7
Pros: The architecture was the primary reason I choose the Dana hotel.
Cons: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.
Welcome to Swissotel Chicago, a modern downtown landmark just steps from the Magnificent Mile. Views from the 662 spacious rooms and suites of our Harry Weese-designed tower sweep over Lake Michigan and the skyline. Energise with a workout in our panoramic Penthouse Fitness Centre. Savour delectable steak at local institution, The Palm. Our meeting rooms cater to successful events for up to 1,800 guests. We blend genuine Swiss hospitality and Windy City vitality to guarantee you an inspiring stay.
Overall 8.5 Excellent
Based on 1,759 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.2
Okay
4.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.1
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
10.0
Pros: I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Cons: No complaints.
Good
7.7
Pros: Location was superb for downtown Chicago. Easy walk to Milenium Park & Michigan Ave shopping. River view room was great! Price was nice. Room was cool, cozy. Down feather beds but could've used a fitted sheet on bed instead of a 2 flats? Pool was a little run down could use some sprucing up. Spa staff super friendly. Sauna nice.
Cons: Check in was uncomfortable. My family requested an early check in first thing in morning thru Kayak. We drove several hours with young children & wanted to get to the Chi & settle in for our short visit. I was told thru text an early check in couldn't be guaranteed. We lived in Chicago, spouse a native so we didn't mind finding something to do. We arrived at 11:30 after having breakfast in Lincoln Park by the zoo. It was raining so we decided to try to check in early. I took my place in line. Another lady walked up to the only staff attended desk & stepped between the woman already getting service & myself. She proceeded ahead of me & I spoke up. She huffed & puffed. As if I was inconveniencing her. Worse off the staff member states he didn't know who was next but she just needs to swap her key and I could wait since my check in would take longer! I protested but she was serviced while I continued to wait! When it was my turn I was told I couldn't check in, I was 9th in line, & we couldn't expect a room for at least 2 hours... unless we chose a room to small or we paid $75 for a suite! I removed myself from line & called my spouse. I returned to line moments later to a different staff member, Ricardo. He immediately set us up with the room we needed & handed me keys! Amazing the difference a minute makes! Thanks Ricardo! Later that evening we saw the woman who stepped in front of me & received preference from staff. She was in full pilot uniform leaving the hotel. She hosed past me looking like an angry pitbull. Despite the great location and family friendly atmosphere we might never go back. There are too many other places to choose from!
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
10.0
Overall 8.4 Excellent
Based on 2,646 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.7
Excellent
8.0
Excellent
9.1
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.0
Good
6.2
Good
7.7
Excellent
8.5
Excellent
8.0
Excellent
10.0
Okay
5.7
Excellent
9.1
Pros: The location was PERFECT! Pay the extra money and get the river view room. The rooms are clean, spacious, and well insulated. The outside noise was hardly noticed - except for the occasional emergency vehicle.
Cons: First of all -- I would stay here again. Our room was located immediately beside the elevator. Had it not been Memorial Day weekend, I would have asked to be moved - but hey, someone has to get those rooms... Secondly, we were on the 10th floor - this is one of the lower guest floors. A higher floor would have been nice for the reduction of street noise. Our room would have been 5 star if it were not for the bathroom. The toilet would hang up regularly. The sink faucet leaked around the hot water handle and would leak water onto the vanity top. I placed a wash cloth around the handle to keep from wetting my toiletries. Last complaint, the tile shower was not level. The drain actually sat at the highest point in the shower. We would turn the shower on for 2-3 minutes to allow the standing water in the floor to warm before getting in.
Good
6.2
Pros: Even though the hotel offers nice spacious rooms with an incredibly friendly staff the noise left us with less than desirable evenings. The noise from people in the hallway travelled down the entire hallway echoing, causing the ability to sleep quite difficult. Conversely early in the morning when people were beginning to check out you heard the elevator almost every time... and we were at least 4-5 rooms away from the elevator. Additionally there was hotel room service plates left in the hallway for 1 1/2 days with dirty food on it. I'm a patient person but that's unacceptable for even more than half a day
Excellent
9.1
Pros: I stayed here for business and also leisure. I chose this hotel based off of location and it was perfectly placed near all of the great tourism spots in the city. I walked everywhere all weekend, which is a great way to burn off all the delicious food Chicago has to offer. The view from the room of the city and the Chicago river is spectacular. The hotel staff was extremely nice, accommodating and the rooms were very clean.
Cons: The parking fee to keep your car there during your stay is astronomical. We received a note card saying we get a "free gift" for staying there in our room the first morning we were there. When we turned it in, it was a free vacation only if you were over 28 and married and your spouse was staying with you, which I didn't qualify for as my spouse was at home. Because of that, I received one drink with an appetizer purchase (so not a free gift if you have to buy something ) at the hotel resturant. I think gimmicks like this are insulting and a waste of the guests time.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Good
7.7
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8.4 Excellent
Based on 2,579 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible.
Cons: The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.0
Excellent
8.5
Pros: Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.
Excellent
8.0
Pros: Very well located, and great views of the city
Cons: Too crowded the breakfast area. Poor options for restaurant
Excellent
10.0
Pros: Friendly staff and clean facility
Cons: No complaints
Okay
4.0
Pros: Not convient. Poor service
Excellent
8.2
Pros: Great made to order buffet.
Cons: Parking was difficult to find and cost $37.00 per day. The evening reception drinks were great but the food was not. Room was great. Staff were very helpful. Overall, very pleased with the stay.
Excellent
8.0
Pros: Located close to shopping and conference centers
Cons: Amenities are average
Excellent
10.0
Pros: Overall Ambience, suits and catering attitude.
Cons: Location.
Excellent
10.0
Pros: Nice hotel, casual and comfortable. Great breakfast. Very convenient to Navy Pier. Would definitely reccomend to friends and would stay here again.
Good
6.2
Pros: Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality
Cons: Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping
Excellent
10.0
Pros: Filled all needs for a 9 day business trip. The operations of this hotel are smooth and the staff is friendly.
Cons: Walls maybe thin in some rooms. The furniture is starting to get dated but it's still fine.
Good
6.8
Pros: Great location near the lake and walking to the river. Nice shower with big showerhead.
Cons: Ambulances and police cars racing by all night kept us awake. Bed was like a rock and pillows were not great!
Excellent
10.0
Pros: Friendly staff. Excellent breakfast. Enjoyed happy hour each night.
Excellent
10.0
Good
6.5
Pros: Very good location
Cons: Hotel wasn't nearly as nice as other embassy suites I have stayed at.
Excellent
8.0
Pros: Comfortable and clean
Cons: No valet even though website says there is. Tried calling hours ahead of time to see if we can check-in early but the wait time on hold to speak to anyone was an hour.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, within a 5-minute walk of Willis Tower and State Street. Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 2,951 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Good
6.8
Excellent
8.2
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Okay
5.4
Pros: I enjoyed the location of the hotel and the friendliness of the front desk check in staff. I did not check out the amenities. A nice perk was the chilled water bottle filling stations with complimentary water bottles available.
Cons: The rooms are incredibly dry! My face, hands, mouth and most of my skin felt coarse and extremely dry all evening and night in the hotel. Upon asking for a humidifier around midnight, I was told that maintenance/the front desk would check in with me after they looked for one. However, after 40+ minutes with no response AFTER I called back again, I went to bed. I was disappointed in both their communication and state of the room. Furthermore, there was the tiniest window with a speck of natural light let in. I understand city hotel room have limited views but I have never been in a room so dark with such a small window. I will not be returning to The Central Loop Hotel for these reasons.
Excellent
10.0
Pros: Free bottles of water!! Very clean. The whole process was flawless!
Cons: No breakfast options... Even fruit would have been a nice touch
Good
6.8
Pros: The outside view from the room
Cons: There should be a refrigerator in the room, maybe rooms n bathroom should be bigger n provide drinking water as part of service
Excellent
10.0
Pros: Clean, professional, great guest services!
Cons: The restaurant next door had terrible service. The hotel however was great!
Okay
4.5
Cons: Noisy elevators dinging loudly throughout night, guests speaking loudly in hallway, staff not very helpful
Okay
5.1
Pros: Location is great.
Cons: $400 for a tiny bed and room with no fridge or microwave is a complete rip off. I will never be staying here again no matter how busy the city is or how expensive another place is.
Excellent
10.0
Pros: Clean rooms, great location, and caring staff. Will definitely return!
Excellent
9.6
Pros: Service, business center, cleanest
Excellent
10.0
Pros: The location was great and checking in and out was very easy. Complementary water bottles were also great!
Excellent
8.0
Pros: I liked how friendly the staff are.
Cons: I did not like how dusty the room was ( around the bed).
Mediocre
2.0
Pros: Friendly Staff
Cons: Poor policies
Excellent
10.0
Pros: The hotels staff was incredibly nice. The hotel itself was extremely clean. The location was perfect. It was close to everything touristic
Good
6.2
Pros: Nice clean rooms
Cons: Parking was terrible
Excellent
10.0
Pros: Comfortable and clean rooms Great service Close to everything Easy to get from Airpot as the Blue line is just a block away.
Cons: Wish my room had a small refrigerator.
Excellent
10.0
Pros: The Front staff made this place, really nice and very helpful. The location was great and made getting around Chicago a breeze. Next years Microsoft Ignite conference I will be booking at this Hotel again. Next time though I will remember to get a room with a fridge!
Excellent
10.0
Pros: Great location, friendly staff, excellent room for the price.
Cons: Nothing
Excellent
10.0
Pros: Great location, gym and also includes free laundry facilities!!
Excellent
10.0
Location is great. I came from the train and it was close. Clean modern rooms. Close to many restaurants and downtown sites.
Okay
4.8
Pros: Rooms were clean
Cons: $53 for valet and they brought down the wrong car 2 out of 3 times. Both times I waited for more than an hour when the entire purpose of the valet is to save time. Half of the staff was excellent and the other half was rued.
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
Good
7.7
Pros: Most things we wanted to see were just off the L, we had to walk 6 blocks maximum.
Cons: There was a lack of dance bars for people our age without a ridiculous cover charge
Excellent
10.0
Pros: Very clean and high end compared to where I'm from. It's a few steps up from the chain hotels. Front desk was helpful and offered discount prices on scenic attractions. I felt fairly rich for a few days! Close to everything we went to see and only a few blocks from the El Train which we used to get around. The staff even plotted out our train routes because we were not used to using public transportation.
Cons: Everything was great for a fantastic location. Didn't like the parking fees for the garage, but that was the case anywhere you go in Chicago. Not the fault of the hotel.
Excellent
10.0
Pros: The staff are friendly and helpful. The room is clean.
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
Conveniently situated, Freehand Chicago offers easy access to Chicago's best hot spots. It is located a short walk from Magnificent Mile and Michigan Avenue. There are a variety of facilities at the hotel that guests can enjoy, such as free Wi-Fi, an express check-in and check-out feature and a fitness centre. Staff are available 24/7 and can assist with booking tours and tickets. All rooms are air conditioned and equipped with a dryer, cable/satellite channels and a hair dryer. They provide a private bathroom and heating. Those staying at Freehand Chicago can relax at the on-site bar, conveniently based for socialising in the evening. Breakfast is available each morning and can be enjoyed in the comfort of the rooms. A selection of dining options are also found in the surrounding area. The hotel is within walking distance of the Chicago Theater, John Hancock Center Observatory and the Chicago Public Library. It is within a 20-minute stroll of Merchandise Mart Railway Station, which allows for convenient access in and around Chicago.
Overall 8.2 Excellent
Based on 3,488 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
8.0
Excellent
9.7
Excellent
8.5
Excellent
8.0
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Cons: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
Excellent
9.1
Pros: The hotel was very clean and in a good location
Cons: They need better security. I stayed in a four person dorm and one of the guys in the dorm brought his girlfriend over to sleep in his top bunk bed so there was five people in the room. Then they started having sex while I was getting ready to sleep. I quickly got up and left the room for like 20 mins hoping that when I got back they would be done but they were still going at it and in fact was getting louder, so loud I could hear them from outside the room. I got annoyed because it was like 11pm and I had to get up really early the next day so I just went in the room, got my bags and went down stairs and asked the front desk to switch rooms. They were really nice and quickly changed me to a different dorm. The rest of my stay was really nice.
Excellent
10.0
Pros: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Excellent
9.7
Pros: NEARLY EVERYTHING
Cons: The bed was a little wonky
Good
6.5
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Cons: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
Excellent
10.0
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Cons: Room was a bit small.
Excellent
10.0
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Excellent
10.0
Pros: Perfect Location, good value.
Cons: Sometimes had to wait 3+ mins on the elevator(s).
Excellent
10.0
Pros: I stayed in the dorm and it was so spacious ! I like that there is bathroom in the room! Cozy place and checkin was so organized.
Excellent
10.0
Pros: Dorm was very clean. Bathroom is inside the dorm room. Very nice place centrally located
Excellent
8.8
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Cons: Window in room didn’t open and no air circulation.
Excellent
9.4
Pros: Best bed! Very comfortable
Excellent
10.0
Pros: The nicest hostel (I'm hesitant to even use this word) I've ever stayed in.
Excellent
10.0
Pros: Very cool place. Lounge / bar area is like hanging out with your friends in your living room except the Freehand's lounge is better than your living room and the people are cooler than your friends!
Excellent
10.0
Pros: That it's close to everything ,and a gteat naborhood
Cons: Not enuf towels
Excellent
8.2
Pros: I liked the scenery and for the price it was really good! Made new friends due to the room sharing
Cons: Not a lot of privacy when sharing the room. But overall I didn know it was a shared rooms area! I enjoyed my stay and the people I was rooming with!
Excellent
9.1
Pros: Cool vibe incl. the bar.
Excellent
10.0
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Good
6.8
Pros: The location was great! Breakfast and coffee was awesome,
Cons: No phones in room, no T.V., no, blow dryer, bunk beds were very hard, couch on quadruple bunk was not comfortable to even sit on because the cushions would slide off. The table in room seemed in the way and attached to the wall so not very comfortable for two to sit and eat or visit. We had to call security both nights because the group next to us was so loud, yelling, hooting and laughing. It was like they were in our room. Very thin walls.
Excellent
10.0
Pros: Exactly what I needed for my purpose: a nice, clean room to stay at a reasonable price in a good location. Highly recommended!
Cons: Never got to try the breakfast (which is included) because the lines were too long. Maybe consider extending the time or adding more servers?
Excellent
10.0
Pros: Everything
Cons: nothing!
Excellent
8.2
Pros: Quirky hotel located within close proximity to the heart of Chicago. Laid back comfortable feel to the hotel with an eclectics mix of guests. Vibrant, comfortable, energetic bar located in the back of the lobby. Will definitely stay here again.
Cons: Room was a bit small but that's the level we chose.
Excellent
10.0
Pros: Got a bunk for $25 per night in an amazing location. Bunks had privacy screens and outlets inside and really weren't anywhere as bad as you might think. Will definitely be coming back here!!
Mediocre
2.0
Cons: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
Excellent
8.5
Pros: location
Cons: room size
Excellent
9.7
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Cons: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, James M. Nederlander Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Overall 8.2 Excellent
Based on 2,411 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
9.7
Okay
5.4
Okay
4.2
Good
6.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
5.4
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Good
6.3
Pros: It is a nice historic hotel, with beautiful features, and good ambiance. I really liked the surroundings, you have good restaurant nearby, favorite was Millers, and the pizza is incredible, but you might not be able to finish your first slice its so filling.
Cons: I'm hesitant to complain about the price, since I didn't pay full price, but I'm finding this to be a serious problem with Hilton's. When I called (and checked online) it would have cost me well over $250 to add an additional night to my reservation, but I was able to book through Kayak for half the price. I actually made my reservation four months in advance, and the "conference rate" was more expensive than I could find on Kayak then as well. Bottom line: if you can book a room for $130 because your conference is there, you might as well, but otherwise save your money and stay at the bigger and better La Quinta, its only a short walk, my colleague stayed there and I was actually jealous.
Good
6.5
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Okay
4.5
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Silver LEED certified 2017-2019 TripAdvisor Certificate of Excellence winner Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service from 2016-2018.
Overall 8.2 Excellent
Based on 1,548 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
9.0
Excellent
10.0
Excellent
9.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
10.0
Good
7.7
Good
7.4
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
9.6
Good
7.6
Okay
5.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.3
Pros: room was excellent - very comfortable bed
Cons: restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
Good
7.6
Pros: Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs.
Cons: Bar uncomfortable and staff had stiff personalities. Facilty confusing.
Excellent
10.0
Pros: Location, interior design, amenities
Excellent
10.0
Pros: The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Excellent
10.0
Pros: Room was amazing. Facilities (pool, fitness & game room) were phenominal
Excellent
10.0
Pros: Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again!
Cons: The cost of parking was a bit overpriced.
Excellent
9.7
Cons: Its just 18 floors
Excellent
8.0
Pros: The hotel was gorgeous. Room was spacious and clean. Workout facility was very good as was all the staff we encountered.
Cons: Noisy neighbors, the fan in the heating system was very loud and there was a intermittent, unidentifiable tapping sound that kept us awake most of the night. I know the hotel has little control over who we get for neighbors and likely would have moved us if we would have called to complain but neither one of us wanted to disturb the other by calling down to the front desk in the middle of the night. They did remove our urban fee which was a very nice gesture.
Excellent
8.0
Pros: Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean.
Cons: The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Excellent
9.7
Pros: Large and full service yet not corporate-looking and bland.
Cons: Very slow elevator.
Excellent
9.6
Pros: I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking.
Cons: The side chair & mattress were a little harder than I prefer.
Good
7.4
Pros: Location of hotel was perfect for the activities our family was interested in.
Cons: Room remained humid and warm for the entirety of our stay. Thermostat read 65° and it was definitely no where near that temperature in the room. We also had to do everything short of beg to have the trash cans emptied and new towels brought to the room.
Excellent
8.0
Pros: Simple, easy checkin and checkout. Cleanliness of the room and the staff seemed pleasant. Shower was AWESOME and the workout facilities were better than typical hotel facilities.
Cons: The barn door to the bathroom was heavy to move (and I'm a big guy) and seemed trendy when what I need is a door that closes. Bar/restaurant was also too trendy for my taste but I understand why.
Excellent
8.3
Pros: The staff was very helpful and welcoming.
Cons: The parking for the hotel was difficult to navigate, and the rooms should have a refrigerator.
Good
6.2
Pros: Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Excellent
10.0
Excellent
10.0
Pros: Modern room, loved the shower..
Cons: Found the room servicw menu limited, very few items.
Excellent
10.0
Pros: The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Excellent
8.0
Pros: Beautiful hotel.Clean and very modern.
Cons: Parking was awful. Took forever to find and poor signs to tell us when we were there. They would do very well to consider some sort of valet parking. Don't know if I could stay there again, just because of the parking.
Like its location between the Magnificent Mile and Grant Park, Fairmont Chicago Millennium Park is urban, stylish and at the heart of everything. Its high-rise rooms and suites are some of the city's most spacious, with floral motifs and astonishing lake
Overall 8.1 Excellent
Based on 546 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: I chose Fairmont Chicago, Millennium Park because of its location and good reputation. After my stay at the hotel I am glad that I made a right choice. When I was checking into the hotel there was some confusion about my reservation. I reserved two rooms but the hotel reservation system showed only one room under my name. After I presented my two hotel reservation vouchers and email communication the front desk manager quickly gave me two rooms without unnecessary delay (the room types were exactly what I requested when I made my reservation). The hotel front desk manager and staff were very courteous while they were trying to sort it out. I and my family had a great stay there. It's location and free room wi-fi connection were excellent.
Excellent
9.7
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: I will be a Fairmont customer for life. Anytime I am to stay in a hotel, I will be looking to see if there is a Fairmont location available. The staff is always accommodating and VERY polite. I cannot praise them enough. Even the representatives on the phone were extremely helpful. I thank those that assisted in my experience with the most sincere gratitude I can express.
Cons: I cannot say anything unkind about this hotel. I notice that some reviewers have stated things like the ceiling is water-stained and there's some damage to this or that. Honestly, I just told the service desk about there being a slight water stain on the ceiling in the bathroom. Other than that I didn't have any issues, and this is my second time staying at this hotel. Really though, are you staying in a hotel because you want the entire room to look brand new? Please redirect yourself to a room in another hotel that costs around 3 times the price of what the Fairmont's rates are. I assure you, for the price offered for the rooms in this hotel, you will not find a better experience.
Good
6.8
Cons: The hotel failed to follow my president profile and didn't provide non scented products nor my workout clothes.
Excellent
10.0
Pros: I honestly felt like I stole from them for getting my room that cheap! It's a truly 5 star place it's close to everything you could want to do downtown! The staff is very friendly and amazing! The rooms are very nice and pretty big!
Excellent
8.0
Pros: I loved the service, they were speedy and polite. Food was amazing, expensive but very food. Hotel over all was beautiful and clean. I felt more comfortable at this hotel than any other hotel I've ever stayed in and that says a lot coming from a germ a phob.
Excellent
8.6
Pros: The view of Lake Michigan, the room was nice, the staff was friendly
Cons: A pool would have been nice :)
Excellent
9.1
Pros: Good value, good location
Cons: Parking high $70 a day, room service cart left in hallway for almost full day. Wireless cost high $16 per day,
Excellent
9.4
Pros: The room was very comfortable and the hotel staff was fabulous. Really enjoyed our stay.
Good
7.7
Pros: Friendly staff Convenient location Cleanliness
Cons: Shower lacks decent pressure Room A/C wouldn't cool properly
Excellent
10.0
Pros: Comfort, location, environment, customer service
Cons: N/A
Excellent
10.0
Pros: We loved the special lounge to relax in. It was like having our own kitchen and living room.
Cons: Everything was great.
Excellent
10.0
Pros: The staff was incredibly kind
Cons: Bathroom wasn't immaculate
Excellent
10.0
Pros: All staff memebers are very friendly, in gererall, great service.
Excellent
10.0
Pros: Extremely comfortable bed and pillows. Great food and drinks in Gold Lounge.
Excellent
10.0
Pros: Love the Concierge floor. The benefit of having access to free breakfast, appetizers and computer access all worth the price. The exclusivity was nice as you can relax in a setting with a view and feeling of being in a private club. The location was in the middle of everything and not on the main street very quiet and safe feeling.
Okay
4.0
Pros: Good access to Chicago attractions
Cons: #1 WAY TOO EXPENSIVE. Room price was average to low for area. But restaurant was mediocre and priced straight insulting, $29 for a buffet with no omelette bar, no fresh Oj, nothing fresh. Worst buffet for the money ever. #2. No snacks on floors and $5 for 20 Pringles potato chips. No snack food in area especially late night. Room service slow and speedy. #3. $70 for parking. No validation or discount for hotel customers, across the street its $35 also borderline insulting
Excellent
9.3
Pros: Every staff memeber was AMAZING and friendly and helpful. Was very impressed with the customer service.
Cons: Pillows were a bit hard.
Okay
5.4
Pros: Location - very convenient. One of those hotels that tries to make money on every little extra.
Cons: Cockroaches on the 26th floor where our room was. Reported it to the front desk - they didn't sound surprised at all.
Excellent
8.0
Pros: We went for St. Paddy's so we weren't in the room much and really didn't care about the broken phones and TV, but for a nice hotel, that seems less than what was expected. That being said, I would stay again.
Excellent
8.2
Pros: Location was good, food was good in restaurant.
Cons: Food service closed basically at 11 - even room service! This seems crazy for a location like this.
Excellent
8.0
Pros: Great views, great rooms, great staff, wonderful stay.
Cons: Pricey room service
Excellent
10.0
Pros: Atmosphere, and the view was fantastic!!
Cons: Thin sheets, no blankets.
Excellent
8.5
Pros: The parking garage is located right next door and was very easy to access. No need to spend money on valet parking, unless you don't like carrying your luggage. Parking next door was 1/2 the cost. (About $35 per day). Safe area. Great location!
Cons: No free WiFi in rooms. In order to use free WiFi, you had to go to the lobby. Pricey stay for no internet access in room.
Good
6.0
Pros: Good location, easy accessible
Cons: Staff on check in was less than friendly . Bare bones. When asked for extra pillows as a blanket they didn’t have any
Mediocre
3.9
This was a huge disappointment for a 4-star hotel. The only positives were location and friendly staff. The hotel itself is not better than a Best Western (maybe worse). Our room had broken lights and tiles but at least was clean. We had requested a king bed for our 10th anniversary and were given 2 tiny double beds that were very uncomfortable. The decor was outdated. We asked to switch rooms but were told they were full. People refused to comply with the mask mandate and were not stopped. Others were having BYOB parties in the lobby. It honestly was far from the experience I had been hoping from and I will not be returning.
Excellent
8.2
Pros: Location and staff very nice and helpful Nice breakfast in Concierge area Health club 24 hour access and well equipment
Cons: Attention to detail lacking in some areas. No ice in bucket a small example Valet check in took quite a while No restroom available in fitness area unless spa is open Hard to find if drive in lower are( GPS) not working in that area
Good
6.5
Pros: Beds were comfy. Good location.
Cons: Outlets were damages, ceilings stained from water/heat, carpets torn in restaurant. It desperately needs a refresh
Excellent
10.0
Pros: Breakfast was average, nothing special, bed was comfortable
Cons: As a early riser,would have enjoyed in room coffee machine
Okay
4.2
Pros: I don't recomend for people who go in a group of people!
Cons: I went there with 3 more friends. They gave us a room with only 1 bed. CAN YOU SLEEP 4 people in 1 bed? Or do you prefer to sleep in a couch? That's what they said; "sorry, but that's what is available" WHO PAYS A DAMN EXPENSIVE ROOM TO SLEEP IN A COUCH?
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.0 Excellent
Based on 2,350 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.6
Good
7.4
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
8.0
Excellent
9.6
Excellent
8.0
Okay
5.6
Excellent
8.8
Excellent
9.4
Excellent
8.2
Good
7.7
Excellent
8.5
Excellent
9.7
Excellent
8.0
Excellent
9.7
Good
6.0
Pros: Location. A block away off the Magnificent Mile, North Side near the John Hancock building. The North Side of Chicago downtown is the nicer & safest part of downtown Chicago. Also has more restaurants and shopping centers within close walking proximity than the south part of downtown Chicago/or the loop. We were are from San Diego, CA, it was our first time visiting Chicago, we are definitely going back (much nicer & easier to get around than NY).
Cons: We will definitely stay in the North side of town again, but definitely never booking the Whitehall ever again & we are never prepaying for a hotel ever again, unless we have stayed there in the past & we already know what we are booking. Had we not prepaid for the hotel we would have checked out & booked another hotel. We Checked in at around 2pm Dec 26th for a 6 night stay. First room we got on 8th floor modern decor but was not as the one we expected from the pictures, it was a 3star room because the bathroom was big & definitely worthy of a 4star, but room was not. Even in the dim light we could see the walls & furniture were old, once we used our cell flash lights to see better in the room, the walls were scary. And there was a wall just 2 ft away from our window, so even in the day no natural light came in. we tried it for a few hrs but we felt like we were being enclosed & we had 7 days to go & we were there on our 10th yr wedd annv. So at around 7pm, we called front desk, Rebecca was super nice, we requested if we could get a room that was not facing a wall, just something that had a view to the outside world. We got mover to room on the 19th floor, bathroom was small, but room was bigger in size, but worse in décor & condition. Traditional décor, but not in a good way, even more older furniture and walls than first room, & bed frame & fixtures had a layered of dust, as if no one had cleaned it in 10yrs. And I found a woman's sweater and hair wig in the closet. Lets just say the only area I felt okay to get undressed was the bathroom as this was the only 4star worthy part of the room.The only reason why we stayed in this new room is because the room was a corner room away from the main hallway, which seemed a lot safer, being that this hotel did not seem safe at all & the hallways & elevator are super narrow & small & seem taken out of an episode from the "Twilight Zone". Hallway walls are old & musky, elevator even had tagging, I never stay at a hotel that's less than 3stars, never had seen this type of condition in any of the hotels I have stayed. And in past 10yrs we have vacation 2-3 times a yr. Not sure how they have manage to keep a 4star rating. The only 4star worthy of this hotel is the bathrooms in rooms, hotel restaurant, & hotel staff. Rebecca gave us a nice letter and vouchers (we only used the breakfast voucher) to apologize for the hair wig & sweater, but the damage was more than done. We had a hard time even being in our hotel room, before our trip we had originally planned to spend more time relaxing in hotel, but definitely we ended up trying to be out of our hotel as much as possible. If they had 4star rooms elsewhere in the hotel, then we did not stay in one, which again does not make this a 4star hotel because a 4star hotel should have all rooms in 4star condition starting from their smallest deluxe rooms all the way up to their suites. Unacceptable, if anything they are a 2 1/2 to 3star hotel.
Okay
5.4
Pros: Good price for the weekend, nice view of the Hancock, neat they have options for food and drinks downstairs.
Cons: We got to the Whitehall around 6:30PM on Friday night, to find one of the automatic doors to enter was not working correctly. Next up: one of the elevators (of only 2 tiny elevators) was broken down. Everything had a luster of the past, but needed updating, cleaning, replacing, etc. In our room, the carpet was stained and one of our sheets had a hole in it. To add insult to injury, of the 2 phones in the bedroom, one didn't work at all, and the other only worked if you pressed 0. (ie, none of the corresponding keys to concierge etc worked). The shower faucet where you adjust the temperature was also broken - as it was loose and hard to finagle into getting a temperature that didn't scald or freeze you. And maybe the worst of all? We had gone out for brunch on Saturday, and come back, said we didn't want to be disturbed, but then, while we were napping, someone CAME INTO OUR ROOM without knocking to check our minibar!!! What?! Who does this!?!? This hotel is 2 star-worthy, not 4. They need to SERIOUSLY up their game or deal with reality. Also - we were charged for 2 items (a granola bar and candy bar) that we didn't even take. The lady said "sometimes touching something in the minibar triggers these prices). I said "that would make sense if either thing were even *in* the minibar!" So, there you go. That's the truth of the place. Judge for yourself.
Excellent
8.5
Pros: The hotel was very beautiful and clean, and the location couldn't have been better for the purpose of our visit. Enjoyed the visit overall.
Cons: All of our room requests were ignored. We asked for a quiet room with one queen sized bed. This was confirmed at more than one point, including when we checked in at the front desk. However, we received a room with two full-sized beds. Not a huge deal, but why ask if it's going to be disregarded? Also, our room was street side and thus very noisy all night. When we tried to call the front desk from the hotel phone in our room, it kept forwarding us to a message center, so we never got to talk to a real person. Despite these things, we enjoyed our stay overall.
Excellent
10.0
Pros: I booked the Whitehall because I found an amazing deal for a standard king bed, when we arrived the front desk clerk was so sweet to us! she asked why we were staying at their hotel, and I mentioned it was a surprise date for my boyfriends graduation from college and acceptance to grad school and she upgraded us to a junior suite for free!!!! It was amazingly spacious and comfortable. They were so kind and were willing to upgrade us without hesitation. The room was clean and it was great to have bath robes and an umbrella we could use during the rain and thunderstorms at night while still enjoying the city!
Cons: The bed was squeaky whenever we rolled over in the night, but it was really comfortable despite that. I can't complain for the free upgrade to a suite!
Good
6.0
Excellent
8.8
Excellent
9.1
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
8.5
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
8.0
Mediocre
3.1
Excellent
9.1
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 7.7 Good
Based on 4,469 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
8.8
Excellent
9.4
Excellent
8.0
Excellent
8.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
7.4
Excellent
8.2
Good
6.0
Excellent
10.0
Good
6.0
Excellent
8.0
Excellent
8.8
Excellent
8.2
Excellent
8.0
Excellent
8.2
Excellent
8.5
Excellent
8.8
Excellent
8.2
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.2
Good
7.7
Excellent
10.0
Excellent
8.0
Good
7.7
Excellent
10.0
Good
7.7
Okay
4.2
Cons: The service was terrible. The bellhops never helped with any bags which was difficult since the lobby is on the 2nd floor and the elevators are so tiny, you can barely fit yourself and you luggage through the doors. When I got to the checkin desk, I asked if they could hold my luggage since I was a few hours early, so they told me to take my bags bck to the ground floor. They were rude when I asked if someone could assist me, so they told me the bellhop was busy and that they would bring the tags up. After about 10 minutes, I asked if they were still coming and she said "oh it won't be for awhile". She said I could just leave my bags at the desk and get the tags later. ??? Very rude and unprofessional. Once I did get my room, the door was so difficult to close that you had to slam it shut, which echoed all down the hallways, and then you have to shove it back open when you returned. There are no water refill stations (unless you sneak into the fitness center) and finding the ice machine was a maze in itsself. The only perk of this place was the location which was right off michigan ave.
Excellent
9.7
Excellent
8.0
Excellent
9.7
Excellent
10.0
Okay
5.7
Excellent
8.0
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
9.3
Excellent
8.0
Excellent
8.3
Excellent
9.4
Strategically located in the heart of the city, this 4-star hotel makes for an excellent base in Chicago. It is located a brief walk from Magnificent Mile, the Museum of Contemporary Art and Michigan Avenue. This historic hotel provides a coffee bar, valet parking and a ballroom. Convenient services include an express check-in feature and a luggage storage area. The luxurious feel of each room at Millennium Knickerbocker Hotel Chicago is complemented by facilities such as flat-screen TVs. They all offer tea and coffee making facilities, a private bathroom and an in-room safe. Knickerbocker Millennium Hotel is conveniently situated for sightseeing in Chicago with 860-880 Lake Shore Drive Apartments within a 10-minute walk. John Hancock Center Observatory and John Hancock Center are both within walking distance.
Overall 7.7 Good
Based on 2,642 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: location - rooms -
Cons: Having to pay for wifi
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Good
6.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
8.5
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
9.6
Excellent
8.0
Excellent
8.0
Good
6.2
Excellent
9.4
Good
6.8
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
10.0
Excellent
9.4
Pros: The knickerbocker is a great place for leisure and business alike. While being wonderfully luxurious, it was affordable, and the staff was invariably eager to help and accommodate.
Cons: There were only two things I was displeased with during my stay. The first is with the insulation and heating system in my room. The room was freezing near the window, but would become unbarably hot when the heater was turned up even the slightest. I asked for blankets to try and solve this issue at night, and I was delivered scratchy, smelly blankets that were uncomfortable to use. My suggestion for improvement for the Knickerbocker would be to provide blankets in guest closets that are up to par with the standards they hold for the rest of the hotel.
Good
7.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
6.8
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00. HANDICAP ACCESSIBLE ROOMS AVAILABLE
Overall 7.5 Good
Based on 6,349 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3.7
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
8.8
Okay
5.4
Excellent
8.0
Good
7.0
Excellent
10.0
Okay
4.5
Excellent
8.0
Good
6.0
Excellent
10.0
Good
6.0
Excellent
8.2
Good
6.5
Excellent
9.7
Good
6.8
Okay
4.0
Excellent
8.0
Excellent
8.2
Excellent
8.0
Mediocre
2.0
Excellent
8.2
Okay
5.4
Pros: The Location of this hotel its Perfect. Close to the train, bus, and bicycle stations. If you came to see what Chicago can offer, this Hotel is for you
Cons: Well I didn't have a lot of expectation due to the reviews we saw before we booked it. and sadly most of them are true. The first day we got to the Hotel, there was a rat walking in the middle the lobby. At first we were kind of disappointment but things happen. what we didn't like that it took about 20 mins until staff actually did something about. The hotel has strong dirty smell in the lobby, and bad one in the hallways, like if they never clean the carpet. While the hotel its old, it is not a excuses to have walls scratch , parts missing and lack of customer service. The rooms were okay, barely clean and outdated a/c unit. Hopefully on day they notice they losing thousand of dollars because if this hotel were to rebuilt, it would a GOLDEN mine for tourist.
Okay
4.2
Excellent
8.8
Excellent
9.6
Good
7.1
Excellent
8.5
Excellent
10.0
Okay
5.7
Good
6.6
Mediocre
3.4
Good
6.5
Excellent
8.0
Excellent
8.0
Good
6.5
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
8.0
Good
6.2
Good
6.8
Good
6.0
We are a 100 Percent Non-Smoking Facility. Built in 1928 as the Harrison Hotel, the Travelodge Hotel Downtown has been a mainstay for generations in the area of Chicago now known as the South Loop. Featuring the charm and ambience of Chicago along with comfortable affordable accommodations, Travelodge Hotel Downtown Chicago is just the place to make your stay an unforgettable experience. Strategically located, Travelodge Hotel Downtown Chicago enjoys easy access to Chicagos Loop area shopping, theatres, museums, and most of the famous tourist attractions such as McCormick Place, Willis Tower Formerly Sears Tower, Grant Park, Millennium Park, Navy Pier, Lake Michigan and others. The hotel offers well-equipped accommodations with conveniences that are sure to satisfy your needs. Enjoy our 2 on-site restaurants. For the discerning business travelers, there is a well equipped business center. We offer full amenities to accommodate our customers needs. In-Room Coffee makers, Voice mail, High-Speed Internet Access, In-Room Safes, Cable Television are among the amenities you will find. Must be 21 yrs of age or older to check in. Let us know how we can help to accommodate your needs and to make your stay more comfortable and relaxing. Please Note Our Hotel does NOT operate a Free Airport Shuttle. There is a shuttle available through an outside source for a fee. Daily Charge for Off Site Parking.
Overall 6.2 Good
Based on 2,425 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.2
Pros: The location, one block away from the red line and two blocks away from the Brown, Pink, Orange, and Purple lines. We took the subway/trains (or walked) everywhere and bought the 3 day pass, cheaper that way than taxi rides everywhere. Very close to Buckingham Fountain and Millennium Park, and Michigan Ave. Lots of places to eat near by. The hotel also has a decent Thai restaurant attached to it. Every major attraction is not more than 5 miles from the hotel. The staff is very friendly and helpful in finding what you're looking for! They also provide a luggage storage service for you, free of charge! This was helpful for us as our flight arrived at 7:30 am and check-in wasn't until 3 pm! Same service available upon checking-out.
Cons: The musty smell. Our room was on the 9th floor, near the elevators, the hallway smelled terrible as did the room. Our shower was not cleaned, it had dirt/sand sitting in the tub and along the back ledge where the water spout is. The A/C was off when we entered our room causing it to be very warm and musty (we went at the end of July, so it was hot outside). There was no hair-dryer, however, I called the front desk and they brought me one. No counter space in the bathrooms, in fact, we had something fall into the toilet off the tiny shelf in there. There was hair all over the sheets. The beds and pillows were very uncomfortable. No breakfast, pool, refrigerator, or other amenities. The trains were noisy, being right outside the windows of the hotel, however, I think the sound on the 9th floor was not was bad as it could have been on lower levels. I also sleep with earplugs, so it was not that bad for me, my husband did, however, complain a bit about the noise. Honestly, I don't think this hotel is worth more than $60/70 per night. The location is all it has going for it!
Excellent
8.5
Good
6.5
Good
7.1
Mediocre
2.8
Cons: aside from the mediocre to poor general look and low end facilities/amenities (including space in the bathroom, the shower facility, the water pressure and on and on)...nothing compares with the fact that basically right outside my window: the CTA loop trains start running around 4:30AM with no sound deadening in the room construction began on a street project at 5AM with backhoes and other noisy equipment. The sign in the lobby stated that it wouldn't start for many hours later I have a video of all of this going on outside my window ***Not worth any amt of $ !!!
Okay
5.1
Pros: Clean room, hallway, and downstairs facilities. Friendly & well informed staff. Three medium sized elevators.
Cons: Small cramped room with tiny bathroom. Even on the 10th floor the sound of blowers in the alley made for an incessant, loud hum all night long. Screaming crickets would have been more welcome. Then the steam radiator heat wasn't turned on until 10pm. My room was about 60°F when the pipe-knocking finally began. The restaurant downstairs was overwhelmed in the morning since only two people were working - though the food was pretty good. I waited 20 minutes to order at the counter and another 20 minutes at the table until my pancakes were finished. 15 minutes later I was finished. Parking is not included and my plans kept me in downtown until 3:30. So I put my things back into my car at the garage across the street after breakfast. When I collected my car it had been parked there for 23.5 hours, yet I paid $15 dollars extra for a second night as I was ready to leave after 2pm. Still cheaper than another night in a hotel plus I was home in about 4 hours anyway.
Excellent
9.7
Pros: If you're planning to go to Chicago and be out and about- this hotel is perfect! 100 ft off Michigan Ave, a 2 minute walk from busses/trains and a maximum of 15 minute ride to almost any of the major attractions. The front desk staff and concierge staff were very helpful and kind- offered suggestions of how to make the most efficient use of time to see the most we could during our short stay. Though there were no "luxury amenities" (we werent expecting any!) our room was clean and bright with a comfortable bed, immaculate bathroom (good water pressure and no shortage of hot water! ) and great view of city life. The elevators ran quickly and were clean. The spotless and updated lobby connects to a great breakfast/lunch cafe and also to a Thai restaurant that looked like it had a bar (which was of no use to me traveling solo with a child).
Cons: The only thing that wasn't great was the carpet in our room needed some attention-but it seems like they are upgrading/updating lots around the hotel so I assume this is on the list (everything can't be done in a day!) . I've noticed many people commenting on the cosmetics of Travelodge DT Chicago and in general, the main areas seem all done. The cosmetics of the hall on our floor were quite dated, but since I wasn't planning on hanging out in the hallway, this did not bug me one bit.
Okay
5.7
Excellent
8.2
Pros: Stayed here for the Chicago Marathon. You can't get a better location for the race! It is less than 1 block from the park where the start/finish is located! I stayed here with my wife and 2 children. Yes...the building is old (historic?). Yes...the rooms are small. Yes...the elevators are slow. However, I paid 1/3rd of the price of the Hilton that's 1 block away! I'd rather spend my money in the city than on a hotel room.
Cons: If you are looking for a luxury hotel, stay at the Hilton that's a block away. If you are looking for a clean room at a great price in an even better location...stay here!
Good
6.0
Pros: Small eooms and short amount of services l, but slightly cheaper than neighboeing properties. Stay felt short for what I paid for.
Cons: Ditto plus tjey had no free breakfast. What a rip.
Excellent
8.0
Pros: Hotel was in a great area. Staff was friendly and helpful. Areas and room were clean and well taken care of.
Cons: The rooms and decor were a bit dated; but it looks they are slowly updating overall appearance of the hotel.
Good
6.5
Pros: Excellent location, walkable to food and all the major tourist sites. Very friendly staff. May be able to find a deal at some of the other historic hotels around, but a solid bet if you are visiting to be in the city instead of your room.
Cons: Pretty basic room, not much in the way of luxury. I thought the mattress was a little stiff, and you can hear the L from outside, neither of which were significant enough to keep me from considering here again next time in Chicago.
Good
7.7
Pros: We enjoyed our stay, location is very convenient close to all major attractions.
Cons: When I arrived person at reception desk told me that my reservation was cancelled though in fact it was not. Customer Service was very helpful to locate my reservation. I just do not understand why hotel staff could not see it.
Good
7.1
Pros: Location.
Cons: No newspaper in room. No complimentary Break-fast. No Microwave / refrigerator in the room.
Excellent
8.0
Pros: Downtown and close for new years safety. Staff were very nice
Cons: Room was hot and no fridge
Good
6.0
Pros: The hotel is situated right in the heart of downtown close to bars, restaurants and college campuses. From its location your just a $10 cab ride to all the major attractions of Chicago.
Cons: Rooms aren't spectacular and don't come with microwaves or fridges but they are clean and the beds were above average for the price. The top floors aren't as renovated as the lower levels so are room had a window AC which blocked the view (wasn't a good view anyways) and was extremely loud but that helped drown out the noise from the street during the morning hours.
Mediocre
3.3
Pros: Nothing!
Cons: The rooms were way too small and there is absolutely NO room in the bathroom to move. Not to mention the room is dirty and doesn't even contain an Iron for your clothes. PLUS this hotel has 3 elevators and only 1 was functional! I was staying on the 6th floor and waited 15 minutes for the elevator which still didn't come so I had to walk down 6 flights of stairs carrying all of my luggage and the staff could care less about anything you have to say. I will NEVER stay here again.
Excellent
9.0
Pros: The location of the Travelodge in combination of the price makes the hotel ideal. The room was clean, comfortable, and met all our needs.
Good
6.3
Pros: The location was good and the room was ok.
Cons: As mentioned by others, the elevator was indeed quite slow. There's a restaurant on site, but they do not serve breakfast.
Good
6.2
Pros: Clean room. Good location. Unobtrusive but helpful staff. Not as economically as advertised. Room rate only marginally cheaper than nearby Hilton and similar chains. Seems the rates might have increased recently.
Cons: Run down appearance; especially room corridors. TV aspect ratio stretched; making everyone look even fatter than they actually were. Only one of two lifts would stop at Level 7 (my room on Level 7). Frustrating because the 'wrong' lift kept coming first. Resorted to sending it on a phantom mission to a floor which worked so the functional lift was available to me.
Mediocre
3.1
Pros: Location
Cons: Everything but location
Okay
5.4
Pros: It's was close to everything so I could explore during my layover and get some .rest. It was good for the price. But I would stay there again.
Cons: It is next to a loud people mover. Also when they redid the hotel they took to many short cuts peeling paint exposed pipes no breakfast
Excellent
8.0
Pros: I really like that is was close to everything. Everything was with walking distance, train, stores, buses, etc. The room was clean and well kept.
Cons: The room was a little bit hit due to the heater. Try to turn it off but it did not work. Opening the window a bit did the trick.
Good
7.0
Pros: Location
Cons: No breakfast. Elevators were too slo2.
Excellent
10.0
Pros: Very friendly staff clean rooms perfect location
Cons: Not updated but for price was great
Excellent
10.0
Pros: They did a bunch of upgrades to the main lobby since my last visit there last year. It is now more bright and open.
Good
6.2
Pros: Location, a block from Michigan Ave, but rooms are in poor conditions.
Cons: Rooms not good conditions, should be panted.
Good
6.6
Pros: Location, facilities and price
Cons: The room was very dirty, you can listen everything of the others rooms in the night and the subway is close to the hotel that's why that you can hear all the time the subway also the elevators are slow
Good
6.8
Pros: location was amazing
Cons: Thin walls
Good
6.8
Pros: Every time I had to interact with the staff, they were warm and friendly. The lobby was inviting, and overall I apprecuated the level of service.
Cons: The bed was surprisingly short, I had to get my key redone everyday I was there, and it was sometimes a challenge to get housekeeping to clean the room.
Excellent
8.3
Pros: Good basic stay. Clean and comfortable.
Cons: The elevators were unbelievably slow. Plan an extra 10 minutes during busy times just to get downstairs.
Excellent
8.2
Pros: This is a comparatively affordable hotel and a good value for short, busy-schedule business trips. If you don't need the extra amenities and if you want a convenient, clean, no-fuss "place to stay" it's a good find. It is also close to the downtown Universities, making it easier for the moving in (or out) of your college student(s).
Cons: Although there are many food choices within a few blocks, it would be nice if there was a breakfast choice, that was open early, in the building.
Good
6.8
Pros: Location, location, location, couldn't have been better. Lobby was beautiful, unlike the rather drab rooms. Cleanliness was impressive and the room maid was such a doll! The Hotel security were both friendly and helpful. It is nice to be recognized and have a cheerful face to see each morning and evening.
Cons: The front desk clerk was...well there is no other way to put it, absent. In the four days I stayed there I never once found the man at his appointed front desk but was hidden somewhere in the back room. This man never offered anything of help, including baggage help etc. When I did speak with him it was terse and inadequate. Surely didn't make me feel welcome. He should get another job in which he does not deal with the public.
Mediocre
3.4
Pros: Parking garage right across the street.
Cons: Beds were small uncomfortable cheep pillows and sheets. Staff at front desk was rude and not welcoming. Very loud Banging noise on the pipes around midnight. View from Windows was an abandoned building. Only gave us one coffee cup and no water cups.
Excellent
9.1
Pros: Check in was quick and easy, the staff was friendly. The location is very close to Grant Park and the lake. The room was kept clean and neat.
Cons: The bathroom was a little smaller than I expected, but maybe that's just the room I chose. There was no microwave or refrigerator, don't bring leftovers back to the room
Good
7.6
Cons: 11 am checkout
Good
6.8
Pros: Large rooms.
Cons: Incredibly slow elevators. This alone would prevent me from staying there again.
Excellent
9.1
Pros: I liked the size of the room, the concierge services, & the cleanliness of the hotel.
Cons: I didn't like the parking company that was available, they were very rude.
Excellent
10.0
Pros: good price. great location. serves its purpose
Good
6.8
Pros: the location and access to red line and sights
Cons: not the nicest looking place and not the nicest rooms
Excellent
8.6
Pros: Location
Cons: Elevator
Okay
4.8
Pros: The only friendly people working at this hotel are the two porters that worked in the lobby. They were friendly and helpful. Especially the man working the night shift.
Cons: I found every person I talked to at the front desk to be short and rude. I asked about where to park for the best price and he acted like no one ever asked that question before and was rude about his answer. Never mentioned validation to reduce the fee - found that out on my own. Scowled at the mere mention of early check-in and never offered to take luggage. This man needs a new job where he doesn't talk to people. Came back later to talk to a younger guy, thought he would be friendly - but no smile, no helpful tips. Blah. Then the rooms were unbelievably old and run down. Warning: NO BLOW DRYERS in room.
Mediocre
3.6
Pros: Nothing. Very run down hotel.
Cons: Cancelled one night of my stay before the 48 hour time frame. Hotel nor Kayak would reimburse me. Will not use either place again.
Okay
5.4
Pros: The location and the price.
Cons: The bed bugs.
Excellent
8.8
Pros: It was everything I needed in a