Chicago hotels near Rookery Building

Cons: Nothing

Cons: We loved everything about it.

Cons: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Cons: The additional room service charge

Cons: Room service food quality wasn’t great. The room was low occupancy for Covid but all of the travelers were placed clustered together, so it was quite loud and frankly felt crowded and unsafe. The bathroom, while gorgeous, is terrible for families as it blocks no sound or light.

Cons: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Cons: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Cons: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Cons: That I couldn't stay longer... I loved everything about the room.

Cons: Gym kind of sucks.

Cons: The room was a little noisy from outside noise.

Cons: nothing

Cons: The coffee shop has gone down hill

Cons: That we didn't get to stay longer!

Cons: This hotel is just way too loud with people partying right up front. Didnt even feel safe.

Cons: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Cons: Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.

Cons: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Cons: None, accommodations were excellent.

Cons: Parking

Cons: Self park garage was far.

Cons: That they didn't have a Jacuzzi In the hotel

Cons: no full length mirror in the room

Cons: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Cons: No issues.

Cons: Nothing - everything was Great!

Cons: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Cons: At first the lobby seemed a little formal to me, but after I saw that a coffee shop and sitting area were on the floor just below, the lobby made sense to me as it was very easy to navigate and functional, and the more cozy atmosphere was left to the area below.

Cons: No complaints.

Cons: Check in was uncomfortable. My family requested an early check in first thing in morning thru Kayak. We drove several hours with young children & wanted to get to the Chi & settle in for our short visit. I was told thru text an early check in couldn't be guaranteed. We lived in Chicago, spouse a native so we didn't mind finding something to do. We arrived at 11:30 after having breakfast in Lincoln Park by the zoo. It was raining so we decided to try to check in early. I took my place in line. Another lady walked up to the only staff attended desk & stepped between the woman already getting service & myself. She proceeded ahead of me & I spoke up. She huffed & puffed. As if I was inconveniencing her. Worse off the staff member states he didn't know who was next but she just needs to swap her key and I could wait since my check in would take longer! I protested but she was serviced while I continued to wait! When it was my turn I was told I couldn't check in, I was 9th in line, & we couldn't expect a room for at least 2 hours... unless we chose a room to small or we paid $75 for a suite! I removed myself from line & called my spouse. I returned to line moments later to a different staff member, Ricardo. He immediately set us up with the room we needed & handed me keys! Amazing the difference a minute makes! Thanks Ricardo! Later that evening we saw the woman who stepped in front of me & received preference from staff. She was in full pilot uniform leaving the hotel. She hosed past me looking like an angry pitbull. Despite the great location and family friendly atmosphere we might never go back. There are too many other places to choose from!