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171 West Randolph Street, Chicago, IL
0.1 km from
Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay. Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for. If you have a choice, I would recommend booking with another agency for this location.
Staff was very friendly Sense of style The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow Paper thin walls Poor internet Small bathroom (even for small people) SLOW and small elevators Couldn't get receipt at checkout (printer not working, system didn't allow for email) All in all, it was a stressful stay
Free filtered bottles of water! Very centrally located to theaters and to the Blue line train to O'Hare airport was very convenient. Easy walk to rent bikes and quiet for sleeping The TV was all the way across the room and air condition did not seem to cool off the room.
Great for a business trip where you don't spend a ton of time in the room. Not so great for a couple's getaway weekend. Room was rather small and room was in need of upgrades.
The decor and rooms very nice, and the proximity to restaurants and entertainment was perfect. The rooftop bar was a desirable place to be. Free waters weren't offered for Hilton honors members like other Hilton brand hotels. The only free waters were 2 11oz bottles in the room, which is not what I've come to expect when staying in Hilton hotels. This is a perk I love because I drink a lot of water. Also, there is no incentive for hotel guests to go to the rooftop bar. The cost for admittance is the same no matter what, and you would think they would want their guests to spend more time at their hotel.
Great downtown location. Doors locks dont work. Bathroom fixtures broken.
Everything about this stay was top notch. Every single encounter with an employee was pleasant, polite and helpful. Rooms, common areas and restaurant were comfortable and spotless. We could not have asked for a better location - central to everything.
Elevators require key each time to go up stairs
Location, bedding, room decor. Wasn't notified of renovations by kayak nor Marriott, when I told the front desk this, I was told I should do my own research to make sure hotel isn't being renovated. Then the workers started a half hour earlier than I was told on Sunday morning, and when I called the front desk, nothing was done about it. They were constantly drilling directly above our room. I was given the wrong room and wasn't offered a switch when the correct room became available, and I left an item there after checking out and called two hours later and the item had gone missing from the room. When I called the customer care line, the hotel called back to apologize and did not offer anything to rectify the situation. Terrible stay, will not be booking there ever again.
Very posh, clean and pleasant stay. Will stay at this place again in the future. Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.
I dont like anything of them Believe me, their customer service will never respond to you and never solves your problem. They are just irresponsible.