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Chicago hotels near Columbia College Chicago
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Best Chicago hotels near Columbia College Chicago
The Langham, Chicago is centrally located in Chicago, a 4-minute walk from Michigan Avenue and 11 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 15000 square feet (1350 square meters), including conference space.
Overall 9.6 Excellent
Based on 687 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Good
7.7
Excellent
10.0
Excellent
9.6
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Cons: The additional room service charge
Excellent
9.7
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Cons: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.
Excellent
10.0
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Excellent
10.0
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Excellent
10.0
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
Excellent
10.0
Excellent
10.0
Pros: Location is excellent. staff is good.
Excellent
9.7
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Cons: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.
Excellent
9.1
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Cons: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.
Excellent
10.0
Pros: Everything/Room/Location/Staff/Food/cocktails
Cons: Nothing
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Cons: We loved everything about it.
Good
7.1
Pros: The hotel was beautiful
Cons: Room service food quality wasn’t great. The room was low occupancy for Covid but all of the travelers were placed clustered together, so it was quite loud and frankly felt crowded and unsafe. The bathroom, while gorgeous, is terrible for families as it blocks no sound or light.
With a stay at Trump International Hotel & Tower Chicago in Chicago (River North), you'll be a 3-minute walk from State Street and 6 minutes by foot from House of Blues Chicago. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Overall 9.3 Excellent
Based on 1,312 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.6
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: Everything. Zero complaints
Cons: Service was boardline TOO GOOD if that is such a thing
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.
Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Our unique and recently renovated hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.
Overall 8.9 Excellent
Based on 2,155 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Great spot. Conveniently located. Pleased overall with the property.
Excellent
10.0
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Excellent
9.6
Pros: I liked the sofitel before because it had this amazing smell wafting through the entire building especially in the lobby that I loved so much my friend found out what they were using and turns out they were using a scent from a French perfumery which made the whole feeling even more glamorous than it was already. My friend ended up gifting me a candle from the very same perfumery that was the exact scent of the Sofitel Chicago location!
Cons: The scent was missing from the hotel, this was the main thing I was looking forward to and was very disappointed in that there was no luxurious scent to go with a luxurious hotel.
Excellent
10.0
Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
Cons: That we eventually had to leave. Everything was wonderful!
Excellent
10.0
Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
Excellent
8.5
Pros: I would have preferred a discount on the Parking for staying in the hotel.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: Rooms too small
Excellent
10.0
Excellent
10.0
Pros: Decoration and restaurant
Excellent
8.8
Pros: The French ambiance.
Cons: A bit expensive.
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Cons: Nothing. I thought everything was perfect
Excellent
8.6
Pros: Decor was beautiful
Cons: Breakfast was over priced and not that good.
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Unbeknownst to me, the concierge worked with my parents to surprise us with a dessert cart and champaign for my and my girlfriend's birthdays. I've stayed at this hotel on three other occasions. I love how centrally located the hotel is.
Excellent
8.2
Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.
Excellent
10.0
Pros: So close to Michigan Ave, very clean, a large room for downtown Chicago, and helpful staff. Probably wouldn't be kid-friendly but great when you want a break from the kids.
Excellent
10.0
Pros: The decor is always beautiful and the staff is always friendly and helpful. Its one of my favorite hotels.
Excellent
10.0
Pros: beautiful hotel
Cons: bed was too soft
Excellent
9.7
Pros: Bed was super comfy. Views were amazing. Overall feel was very modern.
Cons: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).
Excellent
10.0
Pros: The location was perfect! Convenient to shopping, restaurants, and nightlife. The size was intimate but with nice public areas to enjoy a snack or cocktail by the fire. The elevators were close to the door and fast and easy in/out access.
Cons: Absolutely nothing! Wonderful hotel for a romantic weekend!!
Excellent
9.4
Pros: Room was nicely appointed and very functional
Excellent
10.0
Pros: Great atmosphere! Chic, hip and fashionable hotel that focused on bring art into its theme. Parisian inspired hotel.
Cons: Valet parking was too expensive, $60 plus dollars a day.
Excellent
9.1
Pros: Great service (friendly and attractive receptionist), great location and overall very nice.
Cons: No spa or sauna on the premises. No light in the shower and overall the facilities were less luxurious than other locations (specifically Sofitel Athens), though it was still very nice. Strange decorations for the holidays in the lobby...
Okay
5.1
Pros: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.
Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
Excellent
10.0
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent
9.7
Pros: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.
Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
Excellent
10.0
Pros: Loved the style, convenience and exceptional service.
Excellent
8.8
Pros: Great location, great value for the price.
Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
Excellent
9.7
Pros: Very sophisticated luxury hotel. I loved the service and the French flair. My room was immaculate and the bathroom had more than adequate space for my toiletries.
Cons: The front desk is a bit difficult to get to, but the check in process was smooth. I had a a bit of difficult getting a bellman to collect my bags from storage though I was first in line. Not really a good hotel for children.
Excellent
10.0
Pros: High-end; great location, staff and food. A classy choice.
Excellent
10.0
Pros: we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city.
Cons: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
Excellent
8.5
Pros: Great location, beautiful room and good staff.
Cons: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
Excellent
10.0
Pros: From a previous stay (which was not up to their normal standards) we were noted in the computer and given a room upgrade. Definitely an emphasis on service!
Cons: nothing
Excellent
9.7
Cons: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment. Find solace at the onsite spa, a serene and calming space where you can enjoy massages and facials as well as beauty treatments such as manicures and pedicures. With 25,000 ft. of meeting and event space, the LondonHouse Chicago hotel can comfortably accommodate conferences, weddings, social galas, board meetings, and everything in between. Accessible rooms are also available.
Overall 8.9 Excellent
Based on 1,505 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: My son and I had a great stay at London House! It is located perfectly and is within walking distance or a short Uber ride of Navy Pier, Millenium Park, OTC. The hotel was clean, comfortable, and staff was friendly!
Cons: We tried to eat at the hotel restaurant to avoid going out in a storm. The restaurant is more of a bar setting and the menu is not family friendly. Needless to say we braved the storm, got soaked! Great memory! Lots of good places to eat around the hotel.
Excellent
9.7
Pros: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.
Excellent
8.2
Pros: Location and friendly staff
Cons: Bar, location and staff
Excellent
10.0
Pros: Everything was perfect. Amazing views of the river. Only open a month.
Excellent
10.0
Pros: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.
Excellent
9.7
Pros: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.
Cons: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.
Excellent
8.2
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Cons: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.
Excellent
10.0
Pros: Exceptional customer service training, great rooms, super location
Good
7.1
Pros: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.
Cons: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.
Excellent
10.0
Good
6.8
Cons: Staff were horrendously unhelpful on more than one occasion
Excellent
10.0
Pros: The city is amazing and being able to come back to a great place to rest makes a big difference between a good trip and an awesome trip. The staff was incredibly polite, and the customer service at this place is above and beyond.
Excellent
9.1
Pros: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.
Cons: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.
Excellent
8.5
Pros: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.
Cons: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.
Excellent
9.1
Pros: Good
Cons: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.
Excellent
10.0
Excellent
10.0
Pros: Attention to detail was spectacular, gave over and beyond service
Excellent
10.0
Good
6.5
Cons: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.
Excellent
10.0
Pros: Location and nightlife
Excellent
9.1
Pros: My go-to hotel for “stay-cations” in the city.
Excellent
10.0
Pros: The rooftop bar is amazing...during the winter, however, the lounge is enclosed and not much to talk about. Our room had a gorgeous view of the river, the bed was comfortable, linens were great, and the big tv was like being in bed at a movie theatre. The workout facility was very cool, like a trip to the future. Great stay, we would do it again for sure.
Excellent
8.0
Pros: Location, design, service.
Cons: Soundproofing could be better, for something so new, too many items weren't working.
Good
6.8
Pros: Location was great.
Cons: We went to this hotel so we could have access to the rooftop lounge. They made it very hard for everyone by saying that it’s Booked all year but if you come and wait in a ridiculous line for a few hours you will get in. Are you booked or not? Another thing was the shower water that took very long to get hot.
Located in the epicenter of the city's vibrant River North neighborhood, Kinzie Hotel personifies Chicagos friendly, relaxed aura with a touch of distinctly modern flair. From the original artwork that greets you in our hotel lobby to our helpful and intelligent staff to our effortlessly upscale guest rooms, our boutique Chicago hotel provides the thoughtfully curated amenities you expect and deserve from River North's premier boutique hotel. At Kinzie Hotel, we take service seriously, and go above and beyond to deliver River North's most welcoming Chicago travel experience. To accomplish this, we charge a nightly service fee of $14.95 (plus any applicable sales tax) when booked direct, which helps to cover some pretty awesome amenities: Continental Breakfast Served Daily High Speed Wi-Fi Access for Unlimited Devices Evening Reception with Beer, Wine, and an Assortment of Salty and Sweet Bar Snacks 24-Hour Access to our Business Center and Fitness Center Upgraded HDTV Cable Package In-Room Amenities Like Local Coffee, PURE Bath Products, and More
Overall 8.8 Excellent
Based on 1,831 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Good
7.7
Excellent
10.0
Pros: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
Excellent
10.0
Pros: The loaction is great and the staff is excellant. The room was very clean and the breakfast in the morning was a great addition. For someone wanting to explore the city the location is great, very centrally located and you can easily access public transportation to see all the sites.
Excellent
10.0
Pros: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
Excellent
9.7
Pros: Great beds, healthy breakfast options, helpful staff, perfect location. Skip the stuffy formality and enjoy the attention to convenience.
Cons: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.
Excellent
10.0
Pros: We loved everything about the Kinzie. Great room, super clean, friendly staff. Wouldn't change a thing.
Excellent
10.0
Pros: Good breakfast, great location, modern, very clean, all around great!
Excellent
9.3
Pros: Free continental breakfast was a nice perk - served on each floor. Room was well-furnished with a window bench, nice-sized (36") TV, and USB outlets. Lobby staff gave good recommendations and directions.
Cons: USB outlets caused some issues with phones, and in-room dining is ridiculously expensive.
Excellent
9.1
Pros: Nice property, good location, professional staff
Excellent
10.0
Pros: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
Excellent
8.2
Pros: Location
Cons: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.
Excellent
10.0
Pros: The view was beautiful
Cons: Nothing
Excellent
10.0
Pros: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
Excellent
8.5
Pros: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.
Cons: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.
Excellent
9.4
Pros: It was a great stay for our girls weekend! Clean rooms, good breakfast, free happy hour, very friendly staff!
Cons: Unfortunately, our car was towed during the valet check in. That was a bit of a hassle.
Excellent
10.0
Excellent
10.0
Pros: We loved pretty much everything. It was quiet, clean, and the employees were wonderful.
Cons: Nothing. Except no vending machines for beverages. But a seven-eleven right around the corner so that worked.
Good
6.2
Pros: Location
Cons: Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.
Excellent
10.0
Pros: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.
Excellent
8.5
Pros: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.
Cons: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.
Excellent
9.7
Pros: Comfortable, clean and great location. Some of the rooms are a bit smaller than others. Newly remodeled since changing to name to Kinzie.
Cons: Breakfast could be better. It's basically just juice, coffee and danish. They used to have toast and bagels when it was the Amalfi which I preferred. Prices have really gone up over the years. We have been staying at this location for a number of years (a few visits per year).
Excellent
9.1
Pros: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!
Cons: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.7 Excellent
Based on 4,654 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.0
Pros: We ordered a couple of the breakfast burritos and they were delicious! They are also pretty big and could be shared.
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
10.0
Excellent
9.7
Pros: My Son is an Architect and this was his Birthday gift so we came to see the Chicago Architecture and to sample some of Chicagos fine cuisine
Cons: I really didn't like to see all of the homelessness in the city. Not they we were bothered, but it was sad to see some many people even kids in disparity in such a great city
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Everything
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.1
Cons: Bed was to soft pillows
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
10.0
Cons: I enjoyed my stay. No recommendations for improvement T this time
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.2
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: one of the most beautifully designed lobbies of any of the hotels i have visited. huge atrium with dining, bar, check in, etc. over 2 floors. although it is quite large, i was never overwhelmed with it being too noisy.
Cons: look at your bill. they have mini-bar items on the cabinet. if you hit them with your suitcase, you will be "charged" on your bill. the items are on a tray that detects movement & if an item is dislodged from its place, the computer reads that you used the item. POOR DESIGN!
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Overall 8.7 Excellent
Based on 1,337 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: The view and the equipment of the hotel
Cons: No breakfast provided
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Good
6.0
Good
7.7
Pros: Location right in the Loop
Cons: Rudeness of certain hotel staff, pillows were way too soft
Excellent
8.5
Pros: Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious.
Cons: The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.
Excellent
8.2
Pros: The location was great.
Cons: I needed to print a document and the business center did not have a printer.
Excellent
9.4
Pros: The staff was awesome being able to get some obscure requests.
Cons: The bed and pillows weren't very comfortable. And there weren't that many amenities.
Excellent
10.0
Pros: Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.
Cons: Price to keep the car over night was expensive.
Excellent
10.0
Pros: Central location, nicely decorated, friendly and helpful staff
Excellent
10.0
Pros: Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.
Excellent
9.7
Pros: Central location Nice view Quiet room
Excellent
9.1
Pros: The overall experience was great - facilities, location and staff were wonderful
Cons: The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.
Excellent
9.4
Pros: Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations.
Cons: The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. The lobby Patisserie offers Parisian-inspired pastries, coffee, and sandwiches with outdoor seating in our private courtyard.
Overall 8.7 Excellent
Based on 251 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Pros: Staff was excellent, room was very clean and very comfy. Room service for dinner was great.
Cons: Only two elevators that allow 2 people at a time, took forever to get on an elevator. Fire place in the room, the reason we book this hotel over others, does not work. Room service unavailable in the morning, call 5 times, remain on hold for over 30 minutes only to get busy signals each time. Contacted front desk who confirmed they were available, called one more time, still unreachable. Because of this we were unable to have coffee in the morning, no coffee make in room. Quite disappointing for a hotel that is supposed to be top tier in Chicago
Excellent
10.0
Excellent
8.5
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
Excellent
9.7
Excellent
10.0
Mediocre
2.0
Cons: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
Welcome to Swissotel Chicago, a modern downtown landmark just steps from the Magnificent Mile. Views from the 662 spacious rooms and suites of our Harry Weese-designed tower sweep over Lake Michigan and the skyline. Energise with a workout in our panorami
Overall 8.6 Excellent
Based on 1,762 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.1
Cons: Less than expectation
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
8.5
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Pros: Everyt
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Pros: the bed
Okay
4.2
Excellent
10.0
Excellent
9.6
Excellent
10.0
Okay
5.6
Pros: The bed was nice.
Cons: I had to have the air fixed twice while there. They were not very quick to assist.
Okay
4.6
Excellent
9.6
Pros: Friendly, convenient, clean, well organized, professional
Excellent
10.0
Excellent
10.0
Okay
5.7
Pros: Location and views
Cons: There was no hot water, staff were not helpful. I never experienced this at anywhere before. there was no hot water for shower and had to check out with no shower!
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,086 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
6.3
Pros: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.
Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!
Okay
5.7
Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.
Good
6.0
Pros: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.
Okay
5.7
Pros: Location
Cons: Smallest room I've ever seen. Valet parking outrageously expensive.
Excellent
10.0
Pros: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
Good
6.0
Pros: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.
Okay
5.4
Pros: Central downtown location, good restaurant, nice service
Cons: Needs a good cleaning and update, grungy.
Excellent
10.0
Pros: Room very clean and cozy. Excellent location for downtown. Great value for the money.
Cons: It was difficult to locate and find initally when we were driving and trying to checkin.
Good
7.1
Pros: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny
Excellent
8.0
Pros: Location. Nice view. Nice acomodations. Fun place. Good value
Cons: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.
Good
7.6
Pros: Great location, very good restaurant in the hotel.
Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.
Okay
4.5
Pros: Good location
Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.5 Excellent
Based on 2,288 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: View, beds
Cons: Small shower, noise.
Mediocre
2.0
Cons: Everything... not the room i asked for... was lied too. telling me things would be the same and werent... not even close. will not use again.
Excellent
10.0
Pros: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!
Good
6.8
Cons: Wedding with loud DJ two floors above us kept us up one night. We called the desk and they seemed like they couldnt have cared less about our concern
Excellent
10.0
Pros: The staff was extremely friendly and helpful, the riverfront views were spectacular, the rooms were clean, modern, and spacious, and room service was excellent. I've stayed in several top Chicago hotels and this was by far my best experience.
Excellent
8.0
Excellent
10.0
Pros: Room, Location
Excellent
9.0
Pros: I got a double bed room, the view was amazing (towards the river) the room was very spacious...
Cons: No ice service on this floor ...
Excellent
9.6
Pros: Liked the heat lamps outside and the staff was friendly. Great location for shopping on Michigan Avenue.
Excellent
9.6
Pros: Great and helpful staff
Cons: construction at 3:00 in the morning waking us both up.
Excellent
8.5
Pros: Hotel staff were great! Happy to answer all of my questions both before my visit and during. Room was clean and ready early. Great & central location!!
Cons: A few of the appliances didn't work.. tv in the bathroom and fridge was not cold. However, it would not stop me from coming back. Hotel was a bit pricey, but for the location I was okay paying it.
Good
6.2
Pros: Even though the hotel offers nice spacious rooms with an incredibly friendly staff the noise left us with less than desirable evenings. The noise from people in the hallway travelled down the entire hallway echoing, causing the ability to sleep quite difficult. Conversely early in the morning when people were beginning to check out you heard the elevator almost every time... and we were at least 4-5 rooms away from the elevator. Additionally there was hotel room service plates left in the hallway for 1 1/2 days with dirty food on it. I'm a patient person but that's unacceptable for even more than half a day
Good
7.3
Pros: The employees were so nice and helpful. Especially upon checkout
Cons: No pool. First night of four we were put in a handicapped room with no shower door (1606) but they moved us for the last three nights of our stay
Excellent
10.0
Cons: Hotel and staff were great. Great location! We will book here in the future!
Excellent
8.5
Pros: Location is fantastic and staff were all incredibly friendly. River views from room were great.
Cons: Facilities in the room were a little run down but clean and comfortable beds and everything else was great.
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: .
Cons: .
Excellent
8.0
Cons: Right by elevator
Good
7.7
Excellent
10.0
Excellent
8.5
Okay
5.7
Excellent
8.5
Excellent
10.0
Good
6.2
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.4
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 3,958 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Pros: location
Cons: room size
Excellent
8.0
Excellent
10.0
Pros: Very cool place. Lounge / bar area is like hanging out with your friends in your living room except the Freehand's lounge is better than your living room and the people are cooler than your friends!
Excellent
9.7
Excellent
10.0
Pros: That it's close to everything ,and a gteat naborhood
Cons: Not enuf towels
Excellent
9.4
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
9.7
Pros: NEARLY EVERYTHING
Cons: The bed was a little wonky
Excellent
8.5
Excellent
9.4
Pros: Best bed! Very comfortable
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
2.0
Cons: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
Excellent
10.0
Excellent
8.2
Excellent
8.0
Excellent
9.7
Excellent
10.0
Pros: Everything
Cons: nothing!
Excellent
8.5
Good
7.4
Excellent
10.0
Pros: The nicest hostel (I'm hesitant to even use this word) I've ever stayed in.
Excellent
9.1
Pros: Cool vibe incl. the bar.
Excellent
10.0
Pros: Exactly what I needed for my purpose: a nice, clean room to stay at a reasonable price in a good location. Highly recommended!
Cons: Never got to try the breakfast (which is included) because the lines were too long. Maybe consider extending the time or adding more servers?
Excellent
10.0
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Excellent
10.0
Pros: Perfect Location, good value.
Cons: Sometimes had to wait 3+ mins on the elevator(s).
Excellent
8.2
Pros: I liked the scenery and for the price it was really good! Made new friends due to the room sharing
Cons: Not a lot of privacy when sharing the room. But overall I didn know it was a shared rooms area! I enjoyed my stay and the people I was rooming with!
Excellent
9.1
Pros: The hotel was very clean and in a good location
Cons: They need better security. I stayed in a four person dorm and one of the guys in the dorm brought his girlfriend over to sleep in his top bunk bed so there was five people in the room. Then they started having sex while I was getting ready to sleep. I quickly got up and left the room for like 20 mins hoping that when I got back they would be done but they were still going at it and in fact was getting louder, so loud I could hear them from outside the room. I got annoyed because it was like 11pm and I had to get up really early the next day so I just went in the room, got my bags and went down stairs and asked the front desk to switch rooms. They were really nice and quickly changed me to a different dorm. The rest of my stay was really nice.
Good
6.5
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Cons: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
Excellent
10.0
Pros: Dorm was very clean. Bathroom is inside the dorm room. Very nice place centrally located
Excellent
8.8
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Cons: Window in room didn’t open and no air circulation.
Excellent
10.0
Pros: Got a bunk for $25 per night in an amazing location. Bunks had privacy screens and outlets inside and really weren't anywhere as bad as you might think. Will definitely be coming back here!!
Excellent
10.0
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Cons: Room was a bit small.
Good
6.8
Pros: The location was great! Breakfast and coffee was awesome,
Cons: No phones in room, no T.V., no, blow dryer, bunk beds were very hard, couch on quadruple bunk was not comfortable to even sit on because the cushions would slide off. The table in room seemed in the way and attached to the wall so not very comfortable for two to sit and eat or visit. We had to call security both nights because the group next to us was so loud, yelling, hooting and laughing. It was like they were in our room. Very thin walls.
Excellent
8.2
Pros: Quirky hotel located within close proximity to the heart of Chicago. Laid back comfortable feel to the hotel with an eclectics mix of guests. Vibrant, comfortable, energetic bar located in the back of the lobby. Will definitely stay here again.
Cons: Room was a bit small but that's the level we chose.
Good
7.7
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Cons: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.
Excellent
10.0
Pros: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Excellent
9.7
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Cons: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
Excellent
10.0
Pros: I stayed in the dorm and it was so spacious ! I like that there is bathroom in the room! Cozy place and checkin was so organized.
Excellent
8.0
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Cons: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicagos biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Silver LEED certified 2017-2019 TripAdvisor Certificate of Excellence winner Proud recipient of the President’s Award for receiving top scores in guest satisfaction for quality and outstanding service from 2016-2018.
Overall 8.4 Excellent
Based on 1,202 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Large and full service yet not corporate-looking and bland.
Cons: Very slow elevator.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
9.0
Excellent
9.0
Excellent
10.0
Pros: The room was great and the amenities were awesome. Great location, only a few minutes from Michigan Ave and Millenium Park. It would be hard to return to Chicago and stay anywhere else!
Excellent
8.3
Pros: room was excellent - very comfortable bed
Cons: restaurant was nothing special - for location of the hotel it was poorly situated and did not take advantage of this location and offer a view of the park or of the lake
Excellent
9.6
Pros: I hosted a meeting while I was there and their banquet staff was exceptional! They were able to make changes last minute. If they didn't know the answer to a question they found out for me. They were always smiling and always on top of every detail without my asking.
Cons: The side chair & mattress were a little harder than I prefer.
Excellent
10.0
Pros: Room was amazing. Facilities (pool, fitness & game room) were phenominal
Excellent
10.0
Pros: Loved the view of the city from our balcony. Also, the rain shower was great! It was the perfect location to all the tourist attractions of the city. Would definitely stay here again!
Cons: The cost of parking was a bit overpriced.
Excellent
10.0
Pros: Modern room, loved the shower..
Cons: Found the room servicw menu limited, very few items.
Excellent
8.0
Pros: The hotel was gorgeous. Room was spacious and clean. Workout facility was very good as was all the staff we encountered.
Cons: Noisy neighbors, the fan in the heating system was very loud and there was a intermittent, unidentifiable tapping sound that kept us awake most of the night. I know the hotel has little control over who we get for neighbors and likely would have moved us if we would have called to complain but neither one of us wanted to disturb the other by calling down to the front desk in the middle of the night. They did remove our urban fee which was a very nice gesture.
Excellent
10.0
Excellent
10.0
Excellent
8.3
Pros: The staff was very helpful and welcoming.
Cons: The parking for the hotel was difficult to navigate, and the rooms should have a refrigerator.
Good
7.7
Excellent
10.0
Good
7.7
Okay
5.1
Excellent
10.0
Excellent
9.6
Excellent
9.6
Excellent
10.0
Good
7.6
Excellent
9.7
Cons: Its just 18 floors
Good
7.4
Good
6.2
Pros: Booked through kayak the day of to arrive and no record of my booking at hotel. Card was swiped twice, so I had to wait past my stay for the authorization to fall off for the $700 charge. It was a messy situation and one that shouldn't happen while I am taking a break.
Good
7.4
Pros: Location of hotel was perfect for the activities our family was interested in.
Cons: Room remained humid and warm for the entirety of our stay. Thermostat read 65° and it was definitely no where near that temperature in the room. We also had to do everything short of beg to have the trash cans emptied and new towels brought to the room.
Excellent
10.0
Pros: Location, interior design, amenities
Good
7.6
Pros: Cool looking. Hotel corridors unique in a good way. Room comfortable. Balcony nice but should have bad small chairs.
Cons: Bar uncomfortable and staff had stiff personalities. Facilty confusing.
Excellent
8.0
Pros: Beautiful hotel all around. Incredible pool deck, one of the best I've seen, Upscale, and very clean.
Cons: The noise from fire station nearby meant that we had to keep the balcony door closed and so it was a waste to pay the extra money for a balcony you can't enjoy. Very expensive parking.
Excellent
8.0
Pros: Beautiful hotel.Clean and very modern.
Cons: Parking was awful. Took forever to find and poor signs to tell us when we were there. They would do very well to consider some sort of valet parking. Don't know if I could stay there again, just because of the parking.
Excellent
10.0
Pros: The staff were EXCELLENT! I was there for a small event and Dominic took perfect care of us. Loved my stay!
Excellent
8.0
Pros: Simple, easy checkin and checkout. Cleanliness of the room and the staff seemed pleasant. Shower was AWESOME and the workout facilities were better than typical hotel facilities.
Cons: The barn door to the bathroom was heavy to move (and I'm a big guy) and seemed trendy when what I need is a door that closes. Bar/restaurant was also too trendy for my taste but I understand why.
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
Overall 8.4 Excellent
Based on 606 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Mediocre
3.4
Pros: - The location on the Magnificent Mile, Michigan Avenue, is great and clearly what the hotel is counting on to cover for all of the shortcomings in the hotel.
Cons: My husband and I recently completed a 3 night stay at the InterContinental Chicago Magnificent Mile, unfortunately, we were quite disappointed in the hotel. - No recognition for Spire Ambassador status which should have gotten me a room upgrade but did not, even though staff assured me we had been given one. Why lie about it? - Room (Grand Tower King Suite) was in need of refurbishment with peeling wallpaper and paint. - Climate controls did not actually do anything to control the too hot nature of the room. - Bathroom was ridiculously small and for a suite had just a shower over a bathtub with a yucky shower curtain. - Most of the staff were quite friendly but checking in took a very long time and I have my doubts that they were trained adequately. - Management was indifferent and lacked good customer service skills, which makes for a poor showing to loyal customers. - Room service was not great and they didn't even bring us a glass of water with our meals.
Excellent
8.5
Cons: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
Excellent
9.7
Pros: location, price, amenities, bedding
Cons: bed was lumpy and I had trouble sleeping.
Excellent
8.5
Pros: Great location,cleanliness, comfortable beds.
Okay
4.5
Pros: Nice bar and restaurant in the hotel
Cons: Very slow elevators, mini-bar costs were outrageous. No one wants those any more. Guests would like a frig and microwave. Cost of room was outrageous for how mediocre the rooms were. The parking is a total rip off at $67 a night.
Good
6.2
Pros: It was very clean & the staff was very friendly
Cons: The rooms were very small & the pool is not made for kids. I do not recommend this place if you have children. The refrigerator space for personal use will not hold anything it's so small. No microwave which is inconvenient for families with small children or babies.
Excellent
10.0
Pros: Everything was fantastic and the location is perfect
Good
6.0
Cons: WiFi was not working
Okay
5.4
Excellent
8.0
Good
6.0
Excellent
8.0
Excellent
9.7
Excellent
8.8
Excellent
10.0
Excellent
9.4
Excellent
8.2
Excellent
10.0
Pros: Is the best, perfect ubication
Okay
4.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
8.8
Good
7.4
Excellent
10.0
Excellent
8.8
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Mediocre
3.7
Good
7.1
Excellent
8.2
Excellent
9.4
Cons: The only thing I disliked was the pool! Not very kid friendly!
Good
6.5
Pros: Great staff
Cons: The walls are paper thin so our extremely loud neighbors were a bit much
Excellent
10.0
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Cons: Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
Excellent
10.0
Pros: Clean, comfortable rooms - great location!
Good
7.1
Pros: Location is great, staff professional and helpful.
Cons: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
Excellent
10.0
Pros: Location, staff, great pool and work put facilities. We were able to walk where ever we needed to go. Architecture is beautiful. Great place to stay. Comfortable rooms, nice view. We loved our stay and will go back.
Cons: Need a better coffee maker. Small microwave in room. Fridge for your own soft drinks. Mini bar was very expensive
Excellent
10.0
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Excellent
9.7
Pros: The deluxe room appearance
Excellent
10.0
Pros: This was my first time here and it was AWESOME! I would defiantly recommend. The staff was very friendly and welcoming . The rooms were beautiful and clean . We had a nice view as well . The beds were super comfortable as well made the weekend awesome.
Cons: I didnt like that i wasnt informed ahead of time of a deposit , since i booked it online and it gave me a total , i was thinking that was the total . I was then informed i would get my deposit back the next day and it did not hit my acct for three days . I just dont like to be misinformed. My last complaint would be that the bathroom doors were kinda small.
Excellent
10.0
Pros: Location Ease of Check In and Check Out
Cons: View overlooked the back of the building. Room was right next to elevators, but it was very quiet.
Excellent
9.7
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Cons: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.1 Excellent
Based on 2,313 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.1
Good
6.5
Excellent
9.4
Excellent
10.0
Good
6.0
Excellent
9.7
Excellent
10.0
Mediocre
2.0
Excellent
8.0
Cons: Hotel rooms are too dark! Hallways of hotel are WAY TOO DARK!!
Excellent
10.0
Pros: The location was perfect for what I was in Chicago for! The view was absolutely amazing. The way the room was set up was great too!
Cons: There was a lot of noise coming from several different rooms.
Excellent
9.3
Pros: very modern, great location!
Good
7.4
Pros: We were very happy with the location of the hotel and check in staff, as well as style of the room, loved the pool and outdoor deck overlooking navy pier
Cons: Restaurant staff was rude and inattentive, not many amenities at the hotel that are standard almost everywhere else, room was small and did not have good views (requested in advance lake view on high floor)
Mediocre
2.0
Cons: The staff was unfriendly. There was always a line to get into an elevator from the lobby. The rooms were small and dirty with stains on furniture. You can hear everything through the paper-thin walls. Poor night sleep because our neighbors were up causing noise all night. Do not recommend.
Excellent
8.2
Pros: Rooms looked great and was very comfortable. The view was great.
Cons: For a room that costs 250.00 and up being nickel and dimed for things is kind of silly. Pay for wifi??? Really. Parking was also pretty outragous. The restaurant was pretty over priced for the quality as well. I understand payibg fir your suroundings but was a bit much..... We've stayed there quite a few times now. May be time to try another place.
Excellent
10.0
Pros: Location great staff
Good
6.5
Pros: I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
10.0
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: clean rooms. great HD TV
Cons: high price for sauna ($35). drinks expensive.
Excellent
8.0
Pros: Service was fantastic, and the newly remodeled facilities were eye-catching and beautiful, as well as functional. The location was fantastic too.
Cons: I felt nickeled-and-dimed for things that should have been cheaper, or free. For instance, parking: $65 per day to park is outrageously expensive, even for Chicago, and should have been much cheaper, or free, for what we payed to stay in the hotel. I get that it's not a Holiday Inn...but that surprised me. Also...buy more than single-ply TP, and fix the cable television. Didn't work the whole time we were there.
Excellent
8.0
Pros: Great room, great food at the restaurant.
Cons: Almost double charged me for valet, but corrected it as soon as I showed them.
Excellent
10.0
Pros: The rooms were so nice! Very clean, chic, modern. The bed and pillows were amazingly comfortable. The lobby was incredible. The location was awesome, with views overlooking Lake Michigan and Navy Pier. Our remote batteries were dead and it took about 5 minutes for someone to visit our room with a new remote. The service was excellent!
Cons: The sliding door on the bathroom; the bathroom wasn't very private. The gym was not as large as it looked in photos I saw online, and it was incredibly busy.
Excellent
8.5
Pros: Staff was friendly and responsive. Room was clean.
Cons: Purple lip picture hanging in the room was horrible!
Excellent
8.0
Pros: I liked all the design of the cuilding structure and room.
Cons: I did not like that check in was at 3:00pm but ghey did not let me check in until almost an hour later because my room wasnt ready and there was suppose to be a small fridge there but it was locked up ,So couldnt keep my food fresh.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.3 Excellent
Based on 641 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.6
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Pros: Great location and staff. Feels like a high class hotel.
Cons: One of the 2 elevators was out of service. So the one was always busy. Especially with always stopping at the the Club/Lounge on one of the floors.
Okay
5.4
Pros: Location and amenities
Cons: Room was either directly above or below the in house nightclub. I may as well gone to the club, because that's how loud it was until 2AM. Upon calling front desk the only alternative was an offer of earplugs.
Good
6.5
Cons: Is this a swingers hotel? Lots of people walking around in their underwear in the hallway. Desk said this is typical.
Okay
5.7
Excellent
10.0
Pros: Had a great experience overall. The staff at the front desk, restaurant and main door were all very attentive and courteous. My room was very quiet as requested it. It was located on the 15th floor and it was impeccable. Unfortunately I didn't have the time to check out and enjoy the gym and the lounge on the 4th floor. I was very pleased and would highly recommend anyone to stay at the Godfrey Hotel.
Excellent
9.1
Pros: Exactly the amenity level that you want to pay for. Great, though not extensive, onsite amenities (gym, spa), and a GREAT restaurant/bar. I was passing through on business for one night and I had a couple of small plates and was really amazed. I'd definitely come back just to eat here, but the room was clean and well appointed too.
Cons: At 44, I have to try pretty damn hard to be hip enough to chill at the ultra-cool bar at this place. I leave it to others to judge whether I was successful or not.
Excellent
9.1
Cons: There were some technical issue w the room. They are upgrading things to blue tooth control. But they were very receptive and helped when things didn’t work
Okay
5.1
Excellent
10.0
Excellent
8.0
Excellent
8.8
Pros: Excellent customer service!
Cons: Bathroom could use a pocket door.
Excellent
10.0
Excellent
8.0
Excellent
9.3
Excellent
9.7
Pros: Great service, BCBG, not expensive and they have a great bar on the 4th.
Cons: They don't have recycle bins in rooms... Euhhhh... #2015
Mediocre
3.6
Cons: The front desk hung up on me 3 times and my girlfriend twice, the comforter had black mold. So overall this place is ghetto
Excellent
10.0
Pros: I have heard there is some noise Weds to Saturday late nights but I was there on a Monday night. I guess there is a nightclub. That still probably wouldn't bother me. It's a really nice hotel and if you are going for a night out in the city this is a perfect place.
Excellent
8.0
Pros: The staff was pleasant at check in and breakfast. The room was comfortable and well appointed. I appreciated the full size hair dryer which I'm finding to be a luxury lately.
Cons: The bar was a very young hip LOUD crowd. My group felt very out of place trying to get a drink there with some coworkers and we had to leave early because of it. Coming back to the hotel after dinner there was a wait to get on the elevator between all the loud groups going up to the bar.
Mediocre
2.0
Pros: It was cancelled and I never got my money back
Cons: I’m still waiting for kayak to give me my refund
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.1 Excellent
Based on 3,535 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Mediocre
2.2
Pros: Nothing.
Cons: Room was really small. Room was run down. Dirty. Overpriced. Staff was not helpful when they gave us the wrong room (one even yelled at us).
Okay
5.7
Cons: It was very loud; lots of LED lights that you had to creatively cover; and staff gives conflicting information about the no housekeeping $10 credit.
Excellent
10.0
Pros: Beautiful
Okay
4.5
Pros: Uncomfortable bed, inattentive staff to complaints that my four star room was a bit better than a renovated broom closet.
Cons: If I stayed at the Westin.
Good
7.0
Pros: Location . Reception . Understanding of the customer. Morning coffee.
Cons: No break fast included.
Mediocre
3.7
Pros: Convenient location
Cons: We were downgraded rooms and charged the same amount.
Okay
4.2
Cons: The service was terrible. The bellhops never helped with any bags which was difficult since the lobby is on the 2nd floor and the elevators are so tiny, you can barely fit yourself and you luggage through the doors. When I got to the checkin desk, I asked if they could hold my luggage since I was a few hours early, so they told me to take my bags bck to the ground floor. They were rude when I asked if someone could assist me, so they told me the bellhop was busy and that they would bring the tags up. After about 10 minutes, I asked if they were still coming and she said "oh it won't be for awhile". She said I could just leave my bags at the desk and get the tags later. ??? Very rude and unprofessional. Once I did get my room, the door was so difficult to close that you had to slam it shut, which echoed all down the hallways, and then you have to shove it back open when you returned. There are no water refill stations (unless you sneak into the fitness center) and finding the ice machine was a maze in itsself. The only perk of this place was the location which was right off michigan ave.
Excellent
9.7
Okay
5.7
Excellent
8.0
Excellent
10.0
Excellent
8.0
Cons: The inability to use a luggage cart without retaining a bell boy.
Excellent
9.3
Pros: quaint feel to it felt fancy, but not so fancy to be intimidated nice staff
Cons: scratchy towels fridge unavailable to chill personal beverages
Good
7.7
Pros: The location, cleanliness, reception service, coffee service, breakfast service, bar service with food, valet service, room service, housekeeping service and reservation service!
Cons: The room size & configuration, room price did not include internet access and breakfast service! Hence, the value for money was missing in my opinion!
Good
6.0
Pros: Location
Cons: When I arrived, they had no record of my reservation. Had to wait over 30 minutes to finally get my room and then got overcharged.
Excellent
9.4
Pros: Staff was awesome! Location was awesome!
Cons: The rooms were a little small, but we didn't plan on spending much time in the room anyway, so it was ok. The beds are not made for a 6ft or above person. I am 5'11 and sleeping comfortably meant my feet hung off the bed (queen size bed). The room was well kept, except there was black tape holding the carpet down between the entry walkway area of room and the restroom. Overall, there were minor issues and didn't make our stay unpleasant!
Excellent
10.0
Pros: My view from the Petite room of Magnificent Mile
Good
7.7
Pros: Location, especially if ur going shopping or to MCA.
Cons: Lowest two levels of room r very small. If ur a plus size couple, upgrade to a room w a king size bed.
Mediocre
3.7
Pros: Nothing except its location
Cons: 1- Staff aren't friendly. 2- The furniture and the bed sheets are so dirty.
Excellent
10.0
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Excellent
8.2
Good
6.0
Excellent
10.0
Excellent
8.0
Good
7.4
Excellent
8.0
Good
7.4
Excellent
10.0
Excellent
10.0
Good
7.1
Excellent
8.8
Excellent
8.0
Excellent
8.0
Excellent
9.4
Excellent
8.0
Excellent
8.8
Excellent
8.2
Excellent
8.5
Excellent
10.0
Good
7.7
Okay
4.0
Pros: Clean with nice shower.
Cons: Small, no fridge, microwave, coffee maker, anything. Expect to pay for everything extra.
Good
7.7
Excellent
8.0
Excellent
8.5
Excellent
10.0
Excellent
8.2
Good
7.7
Excellent
8.8
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.1 Excellent
Based on 2,464 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.4
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.6
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.0
Good
7.7
Excellent
8.5
Excellent
8.8
Excellent
9.4
Excellent
8.2
Excellent
9.7
Pros: Perfectly situated for seeing the sights, enjoying the music scene, shopping, and exploring the beaches.
Cons: The gym only had one treadmill. The 2nd was broken. But we had so much fun doing other things that we never hit the gym.
Excellent
10.0
Excellent
9.4
Excellent
8.8
Excellent
8.0
Good
7.1
Pros: Online check in.
Cons: My online check in preferences were not followed. TV didn't work.
Excellent
9.6
Excellent
10.0
Pros: The Chinese restaurant downstairs called Mel's was excellent and affordable. Also nice to and channels.
Excellent
8.0
Okay
5.6
Good
7.7
Pros: rooms decent size, front desk helpful. good location
Cons: minor construction slowed elevator but not horrible and it's temporary inconvenience
Excellent
10.0
Pros: Great staff and service
Good
7.6
Pros: Bed was comfortable.
Cons: Lobby. Entrance. Didn't seem completely updated with finest finishes. Bathrooms and other parts needed updating.
Good
6.0
Pros: Location. A block away off the Magnificent Mile, North Side near the John Hancock building. The North Side of Chicago downtown is the nicer & safest part of downtown Chicago. Also has more restaurants and shopping centers within close walking proximity than the south part of downtown Chicago/or the loop. We were are from San Diego, CA, it was our first time visiting Chicago, we are definitely going back (much nicer & easier to get around than NY).
Cons: We will definitely stay in the North side of town again, but definitely never booking the Whitehall ever again & we are never prepaying for a hotel ever again, unless we have stayed there in the past & we already know what we are booking. Had we not prepaid for the hotel we would have checked out & booked another hotel. We Checked in at around 2pm Dec 26th for a 6 night stay. First room we got on 8th floor modern decor but was not as the one we expected from the pictures, it was a 3star room because the bathroom was big & definitely worthy of a 4star, but room was not. Even in the dim light we could see the walls & furniture were old, once we used our cell flash lights to see better in the room, the walls were scary. And there was a wall just 2 ft away from our window, so even in the day no natural light came in. we tried it for a few hrs but we felt like we were being enclosed & we had 7 days to go & we were there on our 10th yr wedd annv. So at around 7pm, we called front desk, Rebecca was super nice, we requested if we could get a room that was not facing a wall, just something that had a view to the outside world. We got mover to room on the 19th floor, bathroom was small, but room was bigger in size, but worse in décor & condition. Traditional décor, but not in a good way, even more older furniture and walls than first room, & bed frame & fixtures had a layered of dust, as if no one had cleaned it in 10yrs. And I found a woman's sweater and hair wig in the closet. Lets just say the only area I felt okay to get undressed was the bathroom as this was the only 4star worthy part of the room.The only reason why we stayed in this new room is because the room was a corner room away from the main hallway, which seemed a lot safer, being that this hotel did not seem safe at all & the hallways & elevator are super narrow & small & seem taken out of an episode from the "Twilight Zone". Hallway walls are old & musky, elevator even had tagging, I never stay at a hotel that's less than 3stars, never had seen this type of condition in any of the hotels I have stayed. And in past 10yrs we have vacation 2-3 times a yr. Not sure how they have manage to keep a 4star rating. The only 4star worthy of this hotel is the bathrooms in rooms, hotel restaurant, & hotel staff. Rebecca gave us a nice letter and vouchers (we only used the breakfast voucher) to apologize for the hair wig & sweater, but the damage was more than done. We had a hard time even being in our hotel room, before our trip we had originally planned to spend more time relaxing in hotel, but definitely we ended up trying to be out of our hotel as much as possible. If they had 4star rooms elsewhere in the hotel, then we did not stay in one, which again does not make this a 4star hotel because a 4star hotel should have all rooms in 4star condition starting from their smallest deluxe rooms all the way up to their suites. Unacceptable, if anything they are a 2 1/2 to 3star hotel.
Excellent
9.7
Pros: From entry to exit, the place was great. Cordial staff, comfortable amenities and a relaxing atmosphere. There's a good chance that I'll return.
Excellent
9.6
Pros: We are frequent visitors to Chicago and enjoy the location and servious at the Whitehall Hotel. Great location . Nice onsite restsurant.
Cons: We like everything
Good
6.5
Pros: Great location, clean, comfortable bed, quiet,friendly staff. Would stay there again.
Cons: No in room coffee, no ice machines or vending machines. Parking was $65 per day.
Excellent
9.1
Pros: The location was walking distance to great shops and sightseeing
Cons: Parking was $57 a night!
Excellent
10.0
Pros: Location was amazing!! Super close to shopping and pretty much everything! Cute antique ish feel to it. Nice and clean, staff super nice and helpful!
Excellent
9.7
Pros: Location and small hotel
Excellent
8.2
Pros: The location is perfect for shopping and sightseeing on Michigan Avenue and all the trendy side streets. I booked through a 3rd party & got a very low rate. Good thing, as I got a tiny, but well appointed room. perfect for a couple of nights.
Cons: I did not like not having a coffee pot in the room. There is no complimentary breakfast, which is OK, but coffee is essential. Everything else was A-OK.
Okay
4.5
Pros: The location was pretty much the only good part of this hotel. Bed was comfortable, but it should be for the price.
Cons: Parking is expensive, be sure to use valet if you plan to use your car. Check spot hero for cheaper places to park if you self park. Hotel is old. It is maintained fairly well but it does show its age in dated bathroom fixtures. First hotel I have ever been in with no alarm clock, didn't provide any soap for the shower either. It is decent but I would look elsewhere. Isn't worth the price and doesn't deserve its rating.
Excellent
8.6
Pros: Very good location and friendly staff. Biggest safety box we've seen: can easily fit laptops, cameras etc!
Good
6.0
Excellent
9.1
Excellent
10.0
Excellent
8.5
Millennium Knickerbocker Chicago is centrally located in Chicago, a 4-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 2,286 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
8.2
Good
6.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.7
Cons: Charges for WiFi
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
8.0
Pros: location - rooms -
Cons: Having to pay for wifi
Excellent
8.0
Excellent
8.5
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
7.4
Pros: Price was great
Cons: The WIFI is horrible, the hot water was iffy.
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.8
Pros: The whole experience was outstanding
Cons: I liked everything
Excellent
9.7
Excellent
9.4
Excellent
8.0
Pros: It was very comfortable and near museums and points of I interest.
Cons: One of our breakfast's wasn't good. Shower needs anti slip help. Elevator slow
Good
6.8
Good
6.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.4
Excellent
8.0
Excellent
9.6
Excellent
8.0
Excellent
10.0
Mediocre
2.0
Pros: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.
Excellent
9.6
Pros: Very convenient location. Clean rooms. Very modern bathrooms.
Good
7.6
Pros: The room was updated and clean.
Cons: The restaurant was closed for dinner on Saturday. No room service. Two elevators were down on Saturday and we had to wait for the elevator quite a while.
Excellent
8.8
Pros: Cool historical building. Great location
Cons: Parking is $67 at the hotel
Excellent
10.0
Pros: Went to Chicago with family and adult kids who brought a group of friends to go to the Chicago vs Cardinal game.(House divided) This hotel and staff helped us have the best time. From management, to the bar staff, to the bell boys... wonderful hotel and would stay there again without hesitation.
Cons: elevators slow, but it is an old hotel and that is the only thing you can tell that it is older.
Excellent
8.5
Pros: The location.
Cons: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00. HANDICAP ACCESSIBLE ROOMS AVAILABLE
Overall 7.6 Good
Based on 7,228 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
6.0
Excellent
8.2
Good
6.0
Excellent
10.0
Pros: The atmosphere the service
Okay
4.5
Excellent
8.0
Good
7.0
Excellent
10.0
Okay
5.4
Excellent
8.0
Excellent
8.0
Excellent
8.0
Mediocre
3.1
Cons: I ordered a wake-up call and it never came!!! Overslept and missed a meeting.
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
9.7
Excellent
8.8
Mediocre
3.7
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Is a good place
Excellent
8.2
Okay
4.2
Excellent
8.2
Excellent
8.8
Excellent
8.0
Excellent
8.0
Good
6.2
Good
6.0
Excellent
10.0
Pros: Loved the high ceilings and architecture!
Excellent
10.0
Good
7.7
Excellent
8.0
Good
6.5
Excellent
8.0
Excellent
8.8
Excellent
8.0
Excellent
8.0
Pros: Big bed and the museum campus.
Cons: Screaming neighbors, for hours.
Excellent
10.0
Okay
5.4
Good
6.2
Good
6.8
Good
6.0
Excellent
8.0
Excellent
8.0
Okay
4.0
Cons: Way past it's prime...
Good
6.5
Excellent
8.2
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