Chicago hotels near Holy Name Cathedral
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A stay at St. Jane Chicago places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 9.2 Excellent
Based on 2,574 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: This is the Hotel to stay in Chicago! Best location in town close to Millenium park. Great rooms, verry stylish, great view! And on top verry professional and kind staff! Come and come again! Take the tower room or the tower siute! It is worth it!
Excellent
9.7
Pros: The location.the room. The bad .great bathroom.
I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .
Excellent
10.0
Pros: Quiet and comfortable...a top-notch conversion of an office building into a fine hotel. Room features were solid, room size was good, view was extraordinary, staff was efficient and friendly. We had to spend one short night downtown and only discovered this gem because of a Travelzoo coupon. We would recommend it and stay there again.
Excellent
10.0
Pros: Great
Excellent
10.0
Pros: Location. Style of hotel.
Excellent
10.0
Pros: It was beautiful!! The rooms are gorgeous
Excellent
10.0
Pros: Clean and beautiful hotel and wish I made a reservation to spend more time there.
Excellent
10.0
Pros: Awesome modern design.
Good
7.0
Pros: Good location
Good
7.1
Pros: The location was great
Good
6.0
Pros: Historic building
Excellent
10.0
Pros: Comfortable, well appointed room
Details
Reviews
Overall 9.2 Excellent
Based on 2,574 reviews
Location
9.7
Vibe
9.3
Service
9.2
Cleanliness
9.1
Room
8.7
Amenities
8.6
Comfort
7.4
WiFi
7.0
Breakfast
6.3
Location
9.7
Cleanliness
9.4
Service
9.2
Vibe
9.1
Amenities
8.9
Room
8.6
Breakfast
6.1
Value
5.3
Location
9.9
Service
9.2
Cleanliness
9.1
Vibe
9.1
Amenities
8.7
Room
8.6
Comfort
7.6
Bar
7.5
Location
9.7
Cleanliness
9.2
Service
9.2
Amenities
8.8
Vibe
8.8
Room
8.6
Comfort
7.6
Food
7.2
Location
9.8
Service
9.3
Room
8.4
Comfort
7.2
10.0 Excellent
Pros: This is the Hotel to stay in Chicago! Best location in town close to Millenium park. Great rooms, verry stylish, great view! And on top verry professional and kind staff! Come and come again! Take the tower room or the tower siute! It is worth it!
Cons: NOTHING!
9.7 Excellent
Pros: The location.the room. The bad .great bathroom.
I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .
Cons: Every thing was good
10.0 Excellent
Pros: Quiet and comfortable...a top-notch conversion of an office building into a fine hotel. Room features were solid, room size was good, view was extraordinary, staff was efficient and friendly. We had to spend one short night downtown and only discovered this gem because of a Travelzoo coupon. We would recommend it and stay there again.
Cons: Nothing.
10.0 Excellent
Pros: Great
Cons: Great
10.0 Excellent
Pros: Location. Style of hotel.
Cons: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.
10.0 Excellent
Pros: It was beautiful!! The rooms are gorgeous
Cons:
10.0 Excellent
Pros: Clean and beautiful hotel and wish I made a reservation to spend more time there.
Cons: No
10.0 Excellent
Pros: Awesome modern design.
Cons: The staff was sorta friendly.
7.0 Good
Pros: Good location
Cons: I’ve been charged twice and the hotel still haven’t refunded the payment so I’m going to call American Express and get them to refund one of the charges. I think this is utterly disgraceful.
7.1 Good
Pros: The location was great
Cons: Some staff members at the desk were rude and unhelpful
6.0 Good
Pros: Historic building
Cons: Room was small and hot and humid. Apparently the thermostat does not work.
10.0 Excellent
Pros: Comfortable, well appointed room
Cons: Fewer noisy people on my floor at 4:00 AM
A stay at St. Jane Chicago places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 12500 square feet (1161 square meters), including conference space.
Overall 9.2 Excellent
Based on 1,098 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: It was my b'day & my girlfriends & I had booked spa appointments. When I checked in I was upgraded to an executive suite! It was amazing!!
Excellent
8.0
Pros: Very accommodating staff, good food, lovely lounge
Excellent
10.0
Pros: Your City Was Very Clean Very Surprised At How Clean The Were. And Always Great Food At Gibson's
Excellent
10.0
Pros: the luxury accommodations
Excellent
10.0
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Excellent
10.0
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Excellent
10.0
Pros: Location.
Excellent
9.6
Pros: Location and the fact that the staff always goes above and beyond for their guests.
Good
7.0
Pros: Location
Poor
1.0
Pros: Nothing, a very very bad experience. The only good thing about this hotel is its location.
Excellent
8.8
Pros: The food options were excellent.
Excellent
10.0
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Details
Reviews
Overall 9.2 Excellent
Based on 1,098 reviews
Location
9.8
Wellness
9.3
Service
9.2
Food
8.1
Room
8.1
Breakfast
7.9
Pool
7.8
Value
5.3
Bar
4.5
Location
9.8
Service
9.4
Food
8.2
Room
7.7
Location
9.8
Service
9.2
Room
7.2
Amenities
7.1
10.0 Excellent
Pros: It was my b'day & my girlfriends & I had booked spa appointments. When I checked in I was upgraded to an executive suite! It was amazing!!
Cons:
8.0 Excellent
Pros: Very accommodating staff, good food, lovely lounge
Cons: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.
10.0 Excellent
Pros: Your City Was Very Clean Very Surprised At How Clean The Were. And Always Great Food At Gibson's
Cons: Drain In Sink Drained Slow And Toilet Backed Up / But Im Being Picky....Otherwise There Was A Older Lady Who Came To My Room To Iron Some Shirts WOW I WAS VERY IMPRESSED WITH HER !! Her Name Started With Marian ? Shirts Came Out Great And Service Was Fast
10.0 Excellent
Pros: the luxury accommodations
Cons: the internet/cable connection was unpredictable
10.0 Excellent
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Cons:
10.0 Excellent
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Cons: Not really .
10.0 Excellent
Pros: Location.
Cons: Wish we could have picked which city view we faced.
9.6 Excellent
Pros: Location and the fact that the staff always goes above and beyond for their guests.
Cons: Nothing
7.0 Good
Pros: Location
Cons: The spa was quite old and outdated and in need of a major facelift for the prices they were charging.
1.0 Poor
Pros: Nothing, a very very bad experience. The only good thing about this hotel is its location.
Cons: I was extremely disappointed during my stay, this is supposed to be a FOUR SEASONS. The cleanliness is definitely not up to the Four Seasons standards in any way, whether it is the carpet at the entrance, the broken tiles on the elevator floors, the dirt on the lobby's chairs & side tables, not to mention the scratches that are extremely evident every where on the lobby's furniture. The the room was old in every aspect with ZERO update or technology such as automation, smart controls etc. As for the bathroom, it takes you back to the 80's with no water pressure in the shower besides the difficulty in operating the hot water faucet. To top it all, the management decided to close down the lobby on Tuesday Dec 10th for a total renovation, thus making the stay more uncomfortable, A GREAT TIME TO RENOVATE, A FEW DAYS BEFORE THE HOLIDAYS !!!!!!!!!!! This property simply has nothing to do with the Four Seasons, except its name.
8.8 Excellent
Pros: The food options were excellent.
Cons: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
10.0 Excellent
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Cons:
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 12500 square feet (1161 square meters), including conference space.
With a stay at FieldHouse Jones in Chicago (River North), you'll be within a 5-minute drive of Water Tower Place and Chicago Water Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Chicago? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,923 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10.0
Pros: Awesome location, atmosphere and price!
Excellent
8.0
Pros: My impressions were very good. The lobby is well laid out with just the right amount of emphasis on the check-in desk. The lobby also had welcoming aromas in the morning. The room is very clever, comfortable, smart, and clean. Loved the design simplicity, colors, soft water and clean soap. The free on-street parking within the neighborhood is a plus and just as safe as the paid parking and reserved parking options. Nothing wrong with a hotel that I rate as "8." To be a "9" or "10," I would need more attention, unnecessary/unrequired boutique services, and a very central location.
Excellent
10.0
Pros: Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!
Excellent
9.0
Pros: I like the kitchenette in the room and access to a commercial kitchen. Available for staff and hotel guest. Access to free parking on the street is always a bonus. The coffee shop/cafe is located inside the hotel. Great food and beverages!
Good
7.0
Pros: Room has a good size and clean. They have a really nice shared kitchen and entertainment.
Excellent
10.0
Pros: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.
Excellent
9.2
Pros: Very modern and cute vibe, great location.
Details
Reviews
Overall 9.0 Excellent
Based on 1,923 reviews
Vibe
9.7
WiFi
9.6
Cleanliness
9.2
Service
9.2
Amenities
9.1
Food
9.1
Location
9.1
Room
8.1
Breakfast
7.1
Wellness
5.0
Vibe
9.6
Location
9.5
Service
9.3
Amenities
9.2
Food
9.1
Room
7.7
Breakfast
7.2
Vibe
9.5
Service
9.3
Location
9.3
Food
9.2
Cleanliness
9.1
Amenities
8.9
Room
7.9
Breakfast
6.7
Comfort
6.6
Vibe
9.5
Amenities
9.3
Food
9.2
Service
9.2
Location
8.8
Value
7.7
Room
7.3
Vibe
9.6
Cleanliness
9.3
Service
9.2
Location
9.1
Food
9.0
Amenities
9.0
Room
7.7
10.0 Excellent
Pros: Awesome location, atmosphere and price!
Cons: Don’t expect it to be in any way romantic
8.0 Excellent
Pros: My impressions were very good. The lobby is well laid out with just the right amount of emphasis on the check-in desk. The lobby also had welcoming aromas in the morning. The room is very clever, comfortable, smart, and clean. Loved the design simplicity, colors, soft water and clean soap. The free on-street parking within the neighborhood is a plus and just as safe as the paid parking and reserved parking options. Nothing wrong with a hotel that I rate as "8." To be a "9" or "10," I would need more attention, unnecessary/unrequired boutique services, and a very central location.
Cons: My only negative is the sound proofing. Though the room appears solid and isolated, the hallway conversations and footsteps did awaken me. On the same noise issue, the plumbing is probably not decibel isolated so any use is telegraphed very clearly through the walls and ceiling. Minor note: Hey, one cup of complementary coffee on my way out the door would be nice.
10.0 Excellent
Pros: Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!
Cons: Nothing that I didn’t like.
9.0 Excellent
Pros: I like the kitchenette in the room and access to a commercial kitchen. Available for staff and hotel guest. Access to free parking on the street is always a bonus. The coffee shop/cafe is located inside the hotel. Great food and beverages!
Cons: Actually I don't have to many complaints. I would have liked a coffee maker in the room.
7.0 Good
Pros: Room has a good size and clean. They have a really nice shared kitchen and entertainment.
Cons: Walls are really thin. You can easily hear everything from the other rooms or hall. A whole side of the hotel is just a few feet away from train track, so it can get pretty noisy.
10.0 Excellent
Pros: The decoration and furniture are amazing. The service it's good overall and I don't have any complain.
Cons: The tram is next to the place, not so noisy but if you are like the princess...
9.2 Excellent
Pros: Very modern and cute vibe, great location.
Cons: The hot water and heating weren’t as warm as I’d like, given the cold outside in February. Otherwise everything else was great.
With a stay at FieldHouse Jones in Chicago (River North), you'll be within a 5-minute drive of Water Tower Place and Chicago Water Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Chicago? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,497 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
9.6
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
10.0
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Excellent
10.0
Pros: Everything was nice
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10.0
Pros: Location clean friendly teams
Excellent
10.0
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Good
6.0
Pros: Looked really nice. Everyone was helpful.
Details
Reviews
Overall 8.9 Excellent
Based on 11,497 reviews
Location
9.5
Vibe
9.3
Room
8.5
Service
8.5
WiFi
8.2
Breakfast
6.2
Location
9.5
Vibe
9.3
Service
8.5
Room
8.4
Bar
7.3
WiFi
7.0
Breakfast
6.3
Value
5.4
Location
9.4
Vibe
9.2
Service
8.6
Room
8.3
Cleanliness
8.2
WiFi
7.1
Breakfast
5.8
Vibe
9.4
Location
9.4
Room
8.4
Service
8.3
WiFi
6.6
Breakfast
6.6
Value
5.0
Location
9.5
Vibe
9.2
Room
8.4
Service
8.1
Breakfast
6.5
10.0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
9.6 Excellent
Pros: From service, to the gym, location, my room on the 23rd floor with a view. Would 100% recommend this hotel to other people.
Cons: The bed was a little bid on the soft side.
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
10.0 Excellent
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Cons: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.
10.0 Excellent
Pros: Everything was nice
Cons:
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10.0 Excellent
Pros: Location clean friendly teams
Cons: Nothing
10.0 Excellent
Pros: Very spacious clean room. Comfortable bed. Nice view. Overall great experience!
Cons:
6.0 Good
Pros: Looked really nice. Everyone was helpful.
Cons: Hotel didn't have a pool or hot tub.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Sophisticated, stylish and luxuriously modern, Hotel Chicago Downtown, Autograph Collection is located in the heart of the city’s upscale River North area. Part of the Marina City complex, our hotel provides unparalleled access to some of the most renowned restaurants, shopping and nightlife that downtown Chicago has to offer. Within just moments of our doorstep, you'll find yourself able to attend a concert at the famed House of Blues, go on a well-deserved shopping spree on the Magnificent Mile or visit the historic Wrigley Field for a professional baseball game. After a long day of business or sightseeing, withdraw into the comfort of our luxurious rooms and suites, featuring pillowtop mattresses, convenient room service, 55-inch flat-panel TVs and panoramic views of downtown. Finally, cap off your night with a snack, beer or handcrafted cocktail at our on-site bar, the Chicagoan Lobby Bar. At Hotel Chicago Downtown, Autograph Collection, your day is limited only by your imagination.
Overall 8.9 Excellent
Based on 2,393 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.0
Pros: Trevor at check in was awesome! Upgraded me for my birthday and made everything super easy! Nice view. High windows. Gave you a taste of Chicago
Mediocre
2.0
Pros: Location
Excellent
8.0
Excellent
10.0
Pros: Staff help with anything right away .
Good
6.0
Pros: Distance to the house of blues
Excellent
10.0
Pros: Everything was great for our group. Perfect location, plenty of places to eat and drink nearby.
Excellent
10.0
Pros: Location and price
Excellent
8.0
Pros: Location
Good
6.0
Pros: The room.
Good
7.0
Excellent
8.0
Pros: Location fantastic.
Excellent
10.0
Pros: Everything!! Super friendly
Details
Reviews
Overall 8.9 Excellent
Based on 2,393 reviews
Location
9.4
Service
9.1
Room
7.6
Breakfast
7.0
Value
5.9
WiFi
5.8
Location
9.1
Service
9.0
Room
7.6
Breakfast
7.4
Comfort
7.3
Value
5.2
Service
9.0
Location
9.0
Room
6.8
Value
6.0
Location
9.5
Service
8.5
Room
6.7
9.0 Excellent
Pros: Trevor at check in was awesome! Upgraded me for my birthday and made everything super easy! Nice view. High windows. Gave you a taste of Chicago
Cons: No garbage bags in any garbage can.. Had plastic bags so not a big deal. Kinda far away from anything to eat thats not super expensive!
2.0 Mediocre
Pros: Location
Cons: Service for valet Room fridge cannot put any items inside It’s stocked for resale only Ice machine in hall was not working Long waits at check in and check out
8.0 Excellent
Pros:
Cons: Check-in was horrible, took almost 30 minutes because they couldn’t find my reservation.
10.0 Excellent
Pros: Staff help with anything right away .
Cons:
6.0 Good
Pros: Distance to the house of blues
Cons: The bed
10.0 Excellent
Pros: Everything was great for our group. Perfect location, plenty of places to eat and drink nearby.
Cons: Entrance is tough to get in to.
10.0 Excellent
Pros: Location and price
Cons: No. Everything was great for the amount I paid!
8.0 Excellent
Pros: Location
Cons: None
6.0 Good
Pros: The room.
Cons: Very loud. Lots of people partying.
7.0 Good
Pros:
Cons: Our rooms were not ready when we arrived. Bar wasnt open either.
8.0 Excellent
Pros: Location fantastic.
Cons: Used glass left in the bathroom, shower flow was weak, parking amount was too costly had to find other parking which was inconvenient,
10.0 Excellent
Pros: Everything!! Super friendly
Cons: The only downside we had was the bed was super hard and there was no blankets. Sheets were rough
Sophisticated, stylish and luxuriously modern, Hotel Chicago Downtown, Autograph Collection is located in the heart of the city’s upscale River North area. Part of the Marina City complex, our hotel provides unparalleled access to some of the most renowned restaurants, shopping and nightlife that downtown Chicago has to offer. Within just moments of our doorstep, you'll find yourself able to attend a concert at the famed House of Blues, go on a well-deserved shopping spree on the Magnificent Mile or visit the historic Wrigley Field for a professional baseball game. After a long day of business or sightseeing, withdraw into the comfort of our luxurious rooms and suites, featuring pillowtop mattresses, convenient room service, 55-inch flat-panel TVs and panoramic views of downtown. Finally, cap off your night with a snack, beer or handcrafted cocktail at our on-site bar, the Chicagoan Lobby Bar. At Hotel Chicago Downtown, Autograph Collection, your day is limited only by your imagination.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,888 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location, location, location. In the middle of everything. Great in house restaurant also.
Excellent
8.0
Pros: location and staff. recently your rooms are going down in quality and the better restaurants are not open during my stay
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: High floor with great views of the city
Good
6.0
Pros: good location
Excellent
10.0
Pros: Bed was comfortable
Excellent
8.0
Pros: We enjoyed the convenience of the location.
Excellent
9.0
Pros: LOCATION
Okay
5.0
Pros: Parking 75 dollars
Okay
4.0
Pros: View was ok. Large amount of space. Easy and friendly check in and out with staff. Location is OK.
Good
7.0
Pros: Very friendly staff, comfortable rooms. Clean a little dated but nice.
Excellent
9.0
Pros: Lucy or Luz served us each day at breakfast and was brilliant.
Details
Reviews
Overall 8.8 Excellent
Based on 10,888 reviews
Location
9.3
Service
8.7
Room
7.4
Breakfast
7.2
WiFi
7.1
Cleanliness
6.7
Comfort
6.2
Value
5.1
Location
9.5
Service
8.4
Breakfast
7.5
Room
7.1
Cleanliness
7.1
Value
5.3
Location
9.1
Service
8.6
Breakfast
7.1
Room
6.9
Vibe
6.4
Comfort
6.1
Cleanliness
6.1
Value
5.1
Location
9.1
Service
8.6
Breakfast
7.3
Cleanliness
6.6
Vibe
6.4
Comfort
6.1
Room
6.1
Value
5.0
Location
9.4
Service
8.5
Amenities
7.7
Breakfast
6.9
Room
6.6
Vibe
6.3
Comfort
6.0
Value
5.3
10.0 Excellent
Pros: Location, location, location. In the middle of everything. Great in house restaurant also.
Cons: absolutely not
8.0 Excellent
Pros: location and staff. recently your rooms are going down in quality and the better restaurants are not open during my stay
Cons: The rooms are starting to be very dated and there was urine in the toilet upon my arrival! I was quickly moved. the floors are dirty looking and the BIG BAR was closed for entire weekend!
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: High floor with great views of the city
Cons: Room service was unavailable
6.0 Good
Pros: good location
Cons: Cold rooms - not possible to get acceptable temperature.
10.0 Excellent
Pros: Bed was comfortable
Cons: No space to put my personal waters cold.
8.0 Excellent
Pros: We enjoyed the convenience of the location.
Cons: The mattress on our bed could have been more comfortable.
9.0 Excellent
Pros: LOCATION
Cons:
5.0 Okay
Pros: Parking 75 dollars
Cons: Parking 75 dollars
4.0 Okay
Pros: View was ok. Large amount of space. Easy and friendly check in and out with staff. Location is OK.
Cons: Hard bed. Tv volume didn’t work. Asked for high floor did not receive. Dirty towels.
7.0 Good
Pros: Very friendly staff, comfortable rooms. Clean a little dated but nice.
Cons: We cam during offseason so very limited options for food/drinks seemed like everything was closed. No room service or after hour options. Would not stay here again during this time of year for lack of amenities.
9.0 Excellent
Pros: Lucy or Luz served us each day at breakfast and was brilliant.
Cons: Room temperature was temperamental at times.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.6 Excellent
Based on 12,044 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Proximity
Mediocre
2.0
Pros: The view was great for new years eve and room was very nice. There was a nice manager that helped us get to our room in a timely manner.
Excellent
10.0
Pros: Great location, friendly staff, delicious restaurant, rooms with amazing views
Excellent
10.0
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Location was great. Staff was fantastic!! Would definitely recommend and visit again!!
Excellent
9.0
Pros: Room was great
Good
7.0
Pros: It was within walking distance of the things we wanted to do
Excellent
10.0
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Excellent
10.0
Pros: Very nice, clean hotel in an excellent location. The staff was also very helpful.
Poor
1.0
Pros: The location is great. The toiletries were nice.
Excellent
10.0
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Details
Reviews
Overall 8.6 Excellent
Based on 12,044 reviews
Location
8.9
Room
8.1
Service
8.0
Cleanliness
7.2
Wellness
6.6
Bar
6.6
WiFi
6.0
Breakfast
5.1
Value
5.0
Location
8.7
Service
8.0
Room
7.7
Cleanliness
7.1
Wellness
6.7
Food
6.3
Bar
6.0
Amenities
5.9
WiFi
4.5
Breakfast
4.4
Value
4.4
Location
8.7
Room
8.2
Service
8.0
Cleanliness
6.9
Bar
6.7
Wellness
6.5
Amenities
6.0
Value
5.6
Breakfast
5.2
WiFi
4.1
Location
8.5
Room
7.8
Service
7.6
Bar
6.5
Wellness
6.2
Breakfast
6.0
Value
5.1
WiFi
4.6
Pool
3.0
Location
9.3
Room
8.6
Service
8.2
Cleanliness
7.1
Bar
6.6
Wellness
6.4
Value
4.7
Breakfast
4.6
10.0 Excellent
Pros: Proximity
Cons: Pool!
2.0 Mediocre
Pros: The view was great for new years eve and room was very nice. There was a nice manager that helped us get to our room in a timely manner.
Cons: There were too many hidden fee that were not told to us and they came into my account days later after i thought all fees were taken. The time to get into the room was over and hour. Not enough staff for new years eve. It was a lot of drama at the hotel that night with people very drunk and the police came to the hotel several times through out the night.
10.0 Excellent
Pros: Great location, friendly staff, delicious restaurant, rooms with amazing views
Cons:
10.0 Excellent
Pros: Everything about the hotel was outstanding. The staff and property exceeded my expectations.
Cons:
10.0 Excellent
Pros: Everything
Cons: N/A
10.0 Excellent
Pros: Location was great. Staff was fantastic!! Would definitely recommend and visit again!!
Cons:
9.0 Excellent
Pros: Room was great
Cons: We could be using this often. Daughter, her husband and our granddaughter live in a condo in River East but only 2 bedrooms. We need a cheaper room.
7.0 Good
Pros: It was within walking distance of the things we wanted to do
Cons: The cost of parking was more per day than the cost of the room and we were not aware of that and then they told us that there were no other options but yet we found around right across the street that was literally half the cost
10.0 Excellent
Pros: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!
Cons: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.
10.0 Excellent
Pros: Very nice, clean hotel in an excellent location. The staff was also very helpful.
Cons:
1.0 Poor
Pros: The location is great. The toiletries were nice.
Cons: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,
10.0 Excellent
Pros: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.
Cons: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,529 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: location
Excellent
10.0
Pros: Large rooms and a friendly, helpful staff.
Good
7.0
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Good
7.0
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Okay
4.0
Pros: Staff was very nice.
Good
7.0
Pros: Comfy bed
Excellent
10.0
Pros: everything about this hotel was amazing! The location and view can't be beat
Okay
5.0
Mediocre
2.0
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Excellent
9.0
Pros: I ate the breakfast buffet once, it was great. Alex, was wonderful. I ate lunch there once it was good and again, Alex was a great server. I would have liked a little more variety on the menu, turkey burger perhaps. The room service wings were not so good, the bar-b-qued orders to rooms 1217 and 1701 were under cooked, room 1701 returned theirs that night and room 1217 returned theirs downstairs the next day. Please consider adding another flavor choice, southerners like lemon pepper. Overall, it was a great time in Chicago and a good stay at the Sheraton. I would recommend it. I am an ITA (independent travel agent) ARC #10548020 CLIA #00323643 InteleTravel #5612729666
Good
6.3
Pros: Location is great for the view of the river. Probably ideal in the summer vs winter stay.
Excellent
10.0
Pros: We stayed during All Star Weekend and the location was amazing. You’re near everything, lots of shopping places to go to.
Details
Reviews
Overall 8.5 Excellent
Based on 5,529 reviews
Location
9.1
Service
7.8
Room
7.2
Vibe
6.3
WiFi
5.9
Bar
5.9
Comfort
5.8
Breakfast
5.7
Food
5.5
Pool
4.4
Value
4.0
Location
8.8
Service
7.6
Room
6.9
Cleanliness
6.8
Breakfast
5.6
Vibe
5.5
Food
5.3
Comfort
5.2
Pool
4.7
Value
3.7
WiFi
3.0
Location
9.2
Service
7.7
Room
6.8
Bar
5.7
Comfort
5.7
Vibe
5.5
Breakfast
5.3
Food
5.1
Value
3.6
Location
8.8
Service
7.0
Room
6.3
Comfort
5.9
Breakfast
5.4
Value
3.9
Location
9.1
Service
7.8
Amenities
7.6
Room
7.0
Comfort
6.3
Value
3.9
8.0 Excellent
Pros: location
Cons: parking was not very convienent
10.0 Excellent
Pros: Large rooms and a friendly, helpful staff.
Cons:
7.0 Good
Pros: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.
Cons: Room was so loud! Not from noisy neighbors or even street traffic, but constant knocking and clanging in the walls. (Not sure if it was coming from above or next to our room). It went on all hours of the morning. Also did not get housekeeping service.
7.0 Good
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Cons: Long wait to check in. Have to be a “member†for free WiFi. Came back to a dirty room because housekeeping never came. Room was large but strange shape- TV too far from bed to see. Bathtub didn’t drain. Lamp in room flickered. Lots of s
4.0 Okay
Pros: Staff was very nice.
Cons: Additional fees for parking and internet. Also unable to have roll out bed due to fire policy.
7.0 Good
Pros: Comfy bed
Cons: I was charged the wrong price
10.0 Excellent
Pros: everything about this hotel was amazing! The location and view can't be beat
Cons:
5.0 Okay
Pros:
Cons: reserved king bed and got 2 full beds. No room cleaning on first day. Clearly overpriced.
2.0 Mediocre
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Cons: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used
9.0 Excellent
Pros: I ate the breakfast buffet once, it was great. Alex, was wonderful. I ate lunch there once it was good and again, Alex was a great server. I would have liked a little more variety on the menu, turkey burger perhaps. The room service wings were not so good, the bar-b-qued orders to rooms 1217 and 1701 were under cooked, room 1701 returned theirs that night and room 1217 returned theirs downstairs the next day. Please consider adding another flavor choice, southerners like lemon pepper. Overall, it was a great time in Chicago and a good stay at the Sheraton. I would recommend it. I am an ITA (independent travel agent) ARC #10548020 CLIA #00323643 InteleTravel #5612729666
Cons: Food choices in the LB on level 2. I am a foodie. Try to incorporate a little more variety in the cuisine. What was served was delicious.
6.3 Good
Pros: Location is great for the view of the river. Probably ideal in the summer vs winter stay.
Cons: Rooms are just ok. View somewhat makes up for the size of the room & amenities. Pool are temperature too cold for winter season. Not much to chose from for room service options. Older rooms with few modern upgrades.
10.0 Excellent
Pros: We stayed during All Star Weekend and the location was amazing. You’re near everything, lots of shopping places to go to.
Cons:
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.5 Excellent
Based on 5,496 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: Perfect size for us and very quiet. Our room was very clean.
Excellent
9.0
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Excellent
8.0
Pros: Location was in a very nice spot. The staff were nice and professional.
Excellent
8.3
Pros: Location, staff, price
Excellent
8.3
Okay
5.0
Pros: Great location. I just wish they maintained it better.
Good
6.3
Pros: Great location
Excellent
8.0
Pros: Staffs were kind and helpful. Location is not bad considering price.
Excellent
9.0
Pros: Location. Clean. Friendly Staff.
Excellent
10.0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
10.0
Pros: Was close to everything.
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 5,496 reviews
Location
9.7
Service
8.8
Value
8.4
WiFi
8.4
Room
6.3
Breakfast
4.1
Comfort
3.5
Location
9.6
Service
9.2
Value
8.1
WiFi
7.3
Cleanliness
6.6
Room
5.9
Breakfast
3.7
Comfort
3.4
Location
9.8
Service
8.5
WiFi
7.2
Room
6.1
Vibe
5.7
Breakfast
3.7
Comfort
3.6
Location
9.7
Value
8.4
Service
8.4
Wellness
8.1
Room
6.8
Cleanliness
6.6
Vibe
5.4
Amenities
5.4
Comfort
4.6
Breakfast
4.3
Location
9.7
Service
8.8
Cleanliness
6.5
Room
5.7
Vibe
5.6
Comfort
3.6
7.5 Good
Pros: Perfect size for us and very quiet. Our room was very clean.
Cons: Having two beds put together to make a queen size bed. Also, having to go to the 9th floor (we had to take another elevator just to do that) just to use the ice machine.
9.0 Excellent
Pros: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.
Cons:
8.0 Excellent
Pros: Location was in a very nice spot. The staff were nice and professional.
Cons: The bed sheets/blanket were not fantastic, but did suffice.
8.3 Excellent
Pros: Location, staff, price
Cons: No complaints
8.3 Excellent
Pros:
Cons: No good coffee machine.
5.0 Okay
Pros: Great location. I just wish they maintained it better.
Cons: The bed and bed sheets aren’t very comfortable.
6.3 Good
Pros: Great location
Cons: It was quite dusty and the room was cold. The heater fan made a terrible noise. Also one elevator was broken so we had to wait forever to get up or down as we were staying on the 22nd floor.
8.0 Excellent
Pros: Staffs were kind and helpful. Location is not bad considering price.
Cons: Not clean. There were used shampoo, some empty bottle, caps.
9.0 Excellent
Pros: Location. Clean. Friendly Staff.
Cons: Room size.
10.0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
10.0 Excellent
Pros: Was close to everything.
Cons: $53 parking fee.
10.0 Excellent
Pros: Location
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.4 Excellent
Based on 11,360 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location and historical significance. Beautiful lobby.
Excellent
10.0
Pros: Like the location most of all. Can walk to lots of our favorite places.
Excellent
10.0
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: Great hotel, great location.
Good
6.0
Excellent
9.0
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Poor
1.0
Pros: I can't find one thing that I like about this place.
Good
7.0
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Excellent
9.0
Pros: I absolutely loved sitting in the lobby and having a few cocktails! The check in/check out process was very easy and the staff was friendly. It was also nice having a Starbucks on property, and you can't beat the location of the hotel.
Excellent
10.0
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Excellent
10.0
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.4 Excellent
Based on 11,360 reviews
Location
9.4
Vibe
8.3
Amenities
8.1
Bar
7.4
Service
7.2
Breakfast
6.7
Value
5.2
Cleanliness
5.1
Room
5.0
WiFi
5.0
Comfort
4.1
Pool
1.2
Location
9.6
Amenities
8.3
Vibe
8.2
Service
7.5
Bar
7.2
Breakfast
7.0
Value
5.1
Comfort
4.9
Room
4.8
Cleanliness
4.7
WiFi
3.4
Pool
1.1
Location
9.5
Vibe
8.5
Amenities
7.9
Bar
7.2
Breakfast
7.1
Service
7.1
Cleanliness
4.8
Room
4.4
Comfort
3.9
WiFi
3.5
Location
9.4
Vibe
8.0
Bar
7.5
Service
7.2
Value
5.3
Cleanliness
5.1
Room
4.1
Comfort
3.7
WiFi
3.1
Location
9.3
Vibe
7.5
Breakfast
7.2
Service
7.1
Value
5.3
Room
3.9
Comfort
3.7
WiFi
3.6
8.0 Excellent
Pros: Location and historical significance. Beautiful lobby.
Cons: No.
10.0 Excellent
Pros: Like the location most of all. Can walk to lots of our favorite places.
Cons:
10.0 Excellent
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Cons: Rooms are outdated and dark/dreary but that's okay for me. Beds are soft and somewhat lumpy but again not a big deal. I would recommend staying here.
9.0 Excellent
Pros: Location
Cons:
9.0 Excellent
Pros: Great hotel, great location.
Cons: The room was not that great but expected for the great deal we got.
6.0 Good
Pros:
Cons: I guess I expected too much from a grand old hotel. I thought it would be a bit more exclusive, but it is a Hilton with 1000 rooms. It was perfectly acceptable but not special.
9.0 Excellent
Pros: The Palmer House is a great, old hotel. Very friendly place and overall very good place
Cons: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.
1.0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
7.0 Good
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Cons: The bathroom in our room was not very clean and had mold in multiple areas of the shower. There was no fan in the bathroom. When housekeeping was requested for basic things like towels and pillows it took several hours and multiple requests to receive.
9.0 Excellent
Pros: I absolutely loved sitting in the lobby and having a few cocktails! The check in/check out process was very easy and the staff was friendly. It was also nice having a Starbucks on property, and you can't beat the location of the hotel.
Cons: Our room was very underwhelming. It was very tiny and not what I expected when I booked a King room. Also, the restaurant in the hotel (the more casual one, I think it was called Potters?) was absolutely disorganized. Garbage everywhere and what seemed to be only 2 employees working. We waited at a table for 25 mins with no service and ended up leaving.
10.0 Excellent
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Cons: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!
10.0 Excellent
Pros: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.
Cons:
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8.4 Excellent
Based on 4,616 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Poor
1.0
Pros: Location ONLY
Okay
4.0
Pros: downtown Staff was friendly and nice to work with my Check in and check out was easy
Excellent
9.0
Pros: Central location, good price
Excellent
10.0
Pros: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.
Excellent
10.0
Pros: Excellent location. It was a less than 10 minute walk from the subway station on the line that comes directly from O'hare. My flight got cancelled, so it made for the perfect stop to see the city a little bit before my new flight took off!
Excellent
8.0
Pros: Location for the price
Good
7.0
Pros: Price
Excellent
10.0
Pros: nothing except light noise pollution. I was having issues with over zealous fraud protection on my bank card and after an email with several forms of verification, the staff let a friend of mine pay for my room instead. super clean. wonderful huge shower. beautiful downtown view. Giant tv. just all around great for any price but the 75 or so I paid was just the icing on the cake.
Excellent
9.2
Pros: Location is good but anyone with vehicles i need to tell you guys need to pay 50 USD per day(from check in to next day 6 Pm)
Excellent
8.0
Pros: Liked the location. Wanted to take the blue line to ORD and this hotel was right by the metro station. It provided a comfortable stay for a night. I would stay there again under similar circumstances.
Excellent
8.0
Pros: Central position, excellent value for money!!!
Excellent
9.0
Pros: It was clean and we were able to proceed fairly quickly.
Details
Reviews
Overall 8.4 Excellent
Based on 4,616 reviews
Location
9.6
Bar
9.3
Wellness
9.0
Food
8.8
WiFi
8.6
Service
8.5
Value
8.4
Room
6.1
Vibe
5.3
Comfort
4.3
Breakfast
3.9
Location
9.6
Wellness
8.9
Value
8.4
Service
8.3
WiFi
7.4
Room
5.9
Vibe
4.6
Comfort
4.5
Breakfast
4.2
Location
9.9
Bar
8.9
Service
8.6
Value
8.4
WiFi
7.6
Cleanliness
5.9
Room
5.9
Comfort
4.4
Vibe
4.4
Breakfast
4.0
Location
9.7
Bar
9.3
Food
8.9
Service
8.4
Value
8.3
Room
6.1
Comfort
4.3
Vibe
4.3
Breakfast
3.5
Location
9.6
Bar
9.2
Wellness
9.1
Service
8.7
Value
8.5
Room
5.8
Comfort
4.2
Vibe
4.1
1.0 Poor
Pros: Location ONLY
Cons: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta
4.0 Okay
Pros: downtown Staff was friendly and nice to work with my Check in and check out was easy
Cons: Room got super hot and wouldn't cool down Older hotel Small bathroom Beds were not comfortable Beds were small
9.0 Excellent
Pros: Central location, good price
Cons:
10.0 Excellent
Pros: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.
Cons:
10.0 Excellent
Pros: Excellent location. It was a less than 10 minute walk from the subway station on the line that comes directly from O'hare. My flight got cancelled, so it made for the perfect stop to see the city a little bit before my new flight took off!
Cons:
8.0 Excellent
Pros: Location for the price
Cons: No easy parking
7.0 Good
Pros: Price
Cons: Small room
10.0 Excellent
Pros: nothing except light noise pollution. I was having issues with over zealous fraud protection on my bank card and after an email with several forms of verification, the staff let a friend of mine pay for my room instead. super clean. wonderful huge shower. beautiful downtown view. Giant tv. just all around great for any price but the 75 or so I paid was just the icing on the cake.
Cons: the little cove I was in had two other rooms and when they came and and went it sounded like they were literally coming in my door. breakfast would be nice but not necessary.
9.2 Excellent
Pros: Location is good but anyone with vehicles i need to tell you guys need to pay 50 USD per day(from check in to next day 6 Pm)
Cons:
8.0 Excellent
Pros: Liked the location. Wanted to take the blue line to ORD and this hotel was right by the metro station. It provided a comfortable stay for a night. I would stay there again under similar circumstances.
Cons: The rooms are up for an update. Lighting in the room could be improved.
8.0 Excellent
Pros: Central position, excellent value for money!!!
Cons: Nothing
9.0 Excellent
Pros: It was clean and we were able to proceed fairly quickly.
Cons: The desk clerk was a little bit obnoxious
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,394 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location, views and price
Excellent
10.0
Pros: The location is great and the facilities are fantastic.
Excellent
9.0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
8.0
Pros: IT is near the navy pier and the Michigan Av. Loved the view to the lake and city.
Excellent
10.0
Pros: Everything! The room, and hotel is stunning. Staff is really outstanding. Really enjoyed my stay.
Excellent
8.0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
9.2
Pros: Location and great staff.
Excellent
10.0
Pros: Great location and staff is very helpful.
Excellent
9.0
Excellent
9.0
Pros: Location.
Excellent
8.3
Pros: Super comfy beds! Staff was very helpful and friendly. Watched the fireworks from our floor for NYE!
Excellent
9.0
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Details
Reviews
Overall 8.4 Excellent
Based on 3,394 reviews
Location
9.2
Service
7.6
Room
7.1
Amenities
6.2
Cleanliness
5.8
Breakfast
5.6
WiFi
5.5
Comfort
5.3
Food
5.1
Value
4.7
Location
9.0
Service
7.8
Room
5.7
Cleanliness
5.6
Food
5.6
Comfort
5.0
Value
4.8
Pool
3.8
WiFi
3.5
Location
9.3
Service
7.7
Room
7.1
Breakfast
6.0
Cleanliness
5.7
Comfort
5.5
Food
5.1
Value
4.8
WiFi
3.8
Location
9.4
Service
8.0
Room
6.8
Room
6.3
7.0 Good
Pros: Location, views and price
Cons: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.
10.0 Excellent
Pros: The location is great and the facilities are fantastic.
Cons:
9.0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
8.0 Excellent
Pros: IT is near the navy pier and the Michigan Av. Loved the view to the lake and city.
Cons: A little Far away from the subway station.
10.0 Excellent
Pros: Everything! The room, and hotel is stunning. Staff is really outstanding. Really enjoyed my stay.
Cons: N/A
8.0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
9.2 Excellent
Pros: Location and great staff.
Cons: Beds could be more comfortable.
10.0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
9.0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9.0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
8.3 Excellent
Pros: Super comfy beds! Staff was very helpful and friendly. Watched the fireworks from our floor for NYE!
Cons:
9.0 Excellent
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,540 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
8.0
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Excellent
8.0
Pros: Location.
Excellent
10.0
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
10.0
Pros: Perfect
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Poor
1.0
Pros: Nothing at all.
Good
7.0
Pros: The rooms were clean and comfortable. Its safe and very central.
Excellent
8.0
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Excellent
10.0
Pros: Very good
Excellent
10.0
Pros: Perfect
Excellent
10.0
Pros: Cleaniness of the shower room and toilet.
Details
Reviews
Overall 8.3 Excellent
Based on 6,540 reviews
Location
9.7
WiFi
9.3
Bar
8.7
Value
8.2
Service
8.0
Room
6.3
Breakfast
5.3
Comfort
4.6
Location
9.7
WiFi
8.7
Bar
8.2
Service
8.1
Room
7.1
Comfort
5.8
Breakfast
4.0
Location
9.5
Vibe
9.0
Bar
8.7
Service
7.6
Breakfast
5.0
Room
4.5
Comfort
2.5
Location
9.6
Bar
8.7
Value
8.3
Service
8.2
Breakfast
5.6
Room
5.3
Comfort
4.2
Location
9.8
Bar
8.9
Service
8.1
Value
8.0
Room
5.0
Breakfast
4.9
Comfort
4.3
8.0 Excellent
Pros: Stylish place in the heart of Magnificent Line. There is a laundry (washer+dryer) and ATM inside.
Cons: The hostel rooms are very small, where 4 persons sleep on 2 square meters. Bathrooms are also inside each room, with both toilet and shower together, that could lead to queues at the morning. There is no common area except a bar area, that is very loud.
8.0 Excellent
Pros: Location.
Cons: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.
10.0 Excellent
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Cons: The lack of a substantial heating system at some times.
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10.0 Excellent
Pros: Perfect
Cons:
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
1.0 Poor
Pros: Nothing at all.
Cons: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small
7.0 Good
Pros: The rooms were clean and comfortable. Its safe and very central.
Cons: The kitchen could've been cleaner.
8.0 Excellent
Pros: Staff in front desk was very nice! Location, location, location!!! Value..room is small but for a brief business stay it was perfect.
Cons: I have been at this hotel /hostel many times. I got a shared room this time and the curtain in the bathroom was very moldy..l know its a shared room but come on guys..it just takes a wash or replacement. This was unusual the bathrooms are usually very clean. Also the rooms are showing wear..The curtains that keep the beds private are getting stained. Hopefully the hotel will get on it.
10.0 Excellent
Pros: Very good
Cons:
10.0 Excellent
Pros: Perfect
Cons:
10.0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,406 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Good
6.0
Pros: The staff & location; the restaurant & bar.
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Okay
4.0
Pros: Nothing!!!!
Okay
5.0
Pros: Easy to get to Clean
Excellent
10.0
Pros: I liked that I was greeted and welcomed to the hotel as if they had been waiting just for me to arrive. They were like family looking out the window making sure I made it in safely. Anytime I arrived from an outing, they asked me how the outing went and if I needed anything at all. Everyone from the desk, to the valet, to the housekeeping staff always seemed to "check-in" with me to see if I needed anything. If there is room at Whitehall, this is where I will always stay.
Okay
4.0
Pros: Location
Excellent
8.0
Pros: location, bed and room were fine, good value
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10.0
Pros: The room was great!
Excellent
9.0
Pros: Great staff. Great location. Great room.
Details
Reviews
Overall 8.2 Excellent
Based on 5,406 reviews
Location
9.7
Service
8.6
Cleanliness
6.5
WiFi
6.5
Room
5.8
Breakfast
5.2
Wellness
4.8
Vibe
4.4
Amenities
4.1
Location
9.9
Service
8.7
Value
7.4
Bar
7.4
Cleanliness
6.5
Room
5.7
Comfort
5.6
Breakfast
5.0
Amenities
4.3
Wellness
4.1
Vibe
3.4
Location
9.5
Service
8.8
Cleanliness
6.4
Comfort
6.2
Room
5.6
Breakfast
4.7
WiFi
4.2
Amenities
3.9
Vibe
3.7
Location
9.7
Service
8.5
Value
7.1
Comfort
6.5
Cleanliness
6.1
Room
5.4
Breakfast
4.8
Amenities
3.8
Vibe
3.6
Location
9.6
Service
8.5
Room
4.5
Vibe
3.5
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
4.0 Okay
Pros: Nothing!!!!
Cons: The room we get was horrible, a couple of the light bulbs didn't work, the room was facing a duty alley, so much for the City view. I will never book on this hotel.
5.0 Okay
Pros: Easy to get to Clean
Cons: Hardest bed I have ever slept on. Back killer
10.0 Excellent
Pros: I liked that I was greeted and welcomed to the hotel as if they had been waiting just for me to arrive. They were like family looking out the window making sure I made it in safely. Anytime I arrived from an outing, they asked me how the outing went and if I needed anything at all. Everyone from the desk, to the valet, to the housekeeping staff always seemed to "check-in" with me to see if I needed anything. If there is room at Whitehall, this is where I will always stay.
Cons: I absolutely loved Whitehall. I did not check to see if they offered airport shuttles because I had other means of transportation, however, if they did have one, I would probably consider utilizing their shuttle.
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
8.0 Excellent
Pros: location, bed and room were fine, good value
Cons: shower was so so
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
9.0 Excellent
Pros: Great staff. Great location. Great room.
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.2 Excellent
Based on 3,015 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Pros: Perfect location within walking distance to so many attractions. Friendly staff.
Excellent
9.0
Pros: I loved the comfort of the bed , the room itself was very nice and the view was amazing. We also loved the tv and the iHome speaker in the room.
Excellent
8.0
Pros: The location is perfect!
Mediocre
3.0
Pros: Friendliness of staff and ease of check in
Excellent
9.6
Pros: We enjoyed very much our stay here, it is very affordable and the location is excellent, near to Chicago’s major attractions.
Excellent
10.0
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Okay
4.0
Pros: Location was good.
Poor
1.0
Pros: Clean and organized.
Excellent
9.0
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Excellent
10.0
Pros: This property was definitely the perfect quick stay for me and my daughter. It was very convenient to the areas we needed to get to and the staff was very helpful and friendly. There’s a great restaurant on the lower level and the hotel provides limitless complimentary waters, located on every floor (I believe). In addition, the bedding was perfection...great pillows, sheets and the perfect blankets and quilts for those cold nights in Chicago. I’d definitely stay again.
Excellent
10.0
Pros: The staff were friendly and helpful!
Okay
5.0
Pros: The location and the restaurant
Details
Reviews
Overall 8.2 Excellent
Based on 3,015 reviews
Bar
9.8
Location
9.5
Food
9.1
Wellness
8.9
WiFi
8.8
Service
8.6
Value
8.4
Cleanliness
6.4
Vibe
5.7
Room
5.7
Breakfast
4.5
Comfort
3.7
Pool
0.0
Bar
9.8
Location
9.7
Food
9.3
Wellness
8.8
Value
8.7
Service
8.2
Cleanliness
6.4
Room
5.5
Vibe
5.4
Breakfast
4.4
Comfort
3.3
Bar
9.9
Location
9.4
Food
9.1
Service
8.8
Cleanliness
6.2
Room
5.2
Vibe
4.4
Comfort
3.9
Bar
9.9
Location
9.5
Food
8.8
Value
8.5
Service
8.5
Amenities
6.7
Room
5.3
Vibe
5.0
Comfort
3.3
Location
9.5
Food
9.1
Service
8.7
Value
8.6
Cleanliness
6.4
Vibe
4.8
Room
4.3
Comfort
3.4
5.0 Okay
Pros: Perfect location within walking distance to so many attractions. Friendly staff.
Cons: Room was way too warm despite lowering a/c.
9.0 Excellent
Pros: I loved the comfort of the bed , the room itself was very nice and the view was amazing. We also loved the tv and the iHome speaker in the room.
Cons: I didn't like how small the room was , and when we checked in we paid $120 instead of $75 when i booked the hotel. the receptionist also did not explain what the $120 was for. The shower and bathroom were very very small in this room.
8.0 Excellent
Pros: The location is perfect!
Cons: I really hated the automatic check-in. It is very uncomfortable and hostile to be received by a machine instead of by a kind and friendly employee
3.0 Mediocre
Pros: Friendliness of staff and ease of check in
Cons: The room was SO tiny and stuffy. It was so HOT in our room. We did not sleep. The staff brought us a fan but it just circulated the hot air. The bathroom was small and the pillows were to tall and firm.
9.6 Excellent
Pros: We enjoyed very much our stay here, it is very affordable and the location is excellent, near to Chicago’s major attractions.
Cons: Room is a little bit tiny, no fridge
10.0 Excellent
Pros: The staff was so nice and helpful, hotel employee in particular was great! The wine and snacks from 5-7 pm was also very appreciated.
Cons: no!
4.0 Okay
Pros: Location was good.
Cons: Walls are paper thin, can hear EVERYTHING from adjacent rooms. I had a party happening next door to me - no sleep.
1.0 Poor
Pros: Clean and organized.
Cons: YouTube&TV app mirror weren't worked.I was having 2 kids(5&3 years)were bored. when I called receptionist asking them about what is going on? She told it was down and I will check for you after 5 minutes&I will call you back, but she didn't. I called aga
9.0 Excellent
Pros: Location was wonderful. Easy to get to from public transportation and easy to travel to many popular destinations.
Cons:
10.0 Excellent
Pros: This property was definitely the perfect quick stay for me and my daughter. It was very convenient to the areas we needed to get to and the staff was very helpful and friendly. There’s a great restaurant on the lower level and the hotel provides limitless complimentary waters, located on every floor (I believe). In addition, the bedding was perfection...great pillows, sheets and the perfect blankets and quilts for those cold nights in Chicago. I’d definitely stay again.
Cons:
10.0 Excellent
Pros: The staff were friendly and helpful!
Cons: Maybe more pillows.
5.0 Okay
Pros: The location and the restaurant
Cons: I asked for more pillows and they never brought them to the room. The room was very small.
With a stay at Club Quarters Hotel, Central Loop, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a business center, express check-in, and express check-out.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,845 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: location and style of rooms.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Location, location, location. Really close to popular attractions and less than a block away from public transit. The staff was so accommodating and friendly.
Poor
1.0
Pros: The location
Excellent
9.0
Pros: Great location. Friendly staff
Excellent
10.0
Pros: Location
Good
7.0
Pros: Nice location, within walking distance of great restaurants Helpful staff.
Excellent
10.0
Pros: Everything was great but the shower head.
Excellent
10.0
Pros: Great property with a lot of history and memories. We were married here 17 years ago and always enjoy coming back for a visit.
Excellent
10.0
Pros: Everything about our stay was wonderful. From the minute we walked in the door to the moment we loaded the car to leave. The staff was friendly, the hotel was beautiful and in such a great location. Close enough to the magnificent mile that we walked almost everywhere, and just far enough away that it wasn’t commotion crazy. Definitely will be staying again!
Excellent
8.0
Pros: The service level for the price!
Excellent
10.0
Pros: Amazing! I went here for NYE and had a blast!
Details
Reviews
Overall 8.1 Excellent
Based on 3,845 reviews
Location
9.4
Service
7.2
WiFi
7.0
Room
6.3
Cleanliness
6.2
Comfort
5.1
Breakfast
4.9
Amenities
4.6
Wellness
2.8
Location
9.6
Bar
7.4
Service
7.0
Vibe
6.1
Cleanliness
6.1
Food
6.0
Room
5.6
Amenities
5.1
Comfort
4.6
Breakfast
4.4
Location
9.4
Service
6.4
Room
6.2
Food
6.0
Vibe
5.9
Cleanliness
5.8
Value
5.4
Breakfast
5.3
Comfort
5.1
Amenities
4.8
Location
9.2
Service
7.1
Room
6.1
Cleanliness
6.1
Value
5.5
Comfort
5.4
Vibe
5.4
Breakfast
4.7
Amenities
4.5
Location
9.5
Service
7.0
Room
6.4
Cleanliness
6.3
Vibe
6.0
Comfort
5.6
Value
4.9
Amenities
4.0
7.0 Good
Pros: location and style of rooms.
Cons: elevators didn't work and with an event there, we waited over 40 minutes to get downstairs with our bags
8.0 Excellent
Pros: Location
Cons: Coffee wasn’t very good, didn’t try restaurant because of that
10.0 Excellent
Pros: Location, location, location. Really close to popular attractions and less than a block away from public transit. The staff was so accommodating and friendly.
Cons:
1.0 Poor
Pros: The location
Cons: Was not clean the hallway the rooms
9.0 Excellent
Pros: Great location. Friendly staff
Cons: No vending machine on site
10.0 Excellent
Pros: Location
Cons: $15.00 a day charge was not expecting. No exhaust fan in bathroom .
7.0 Good
Pros: Nice location, within walking distance of great restaurants Helpful staff.
Cons: - Only three tiny elevators, one of them not working at one point. Waiting for elevator takes around 10 mins. - Door not soundproof at all. I can hear people chatting while waiting for elevator through the night. - Weak shower.
10.0 Excellent
Pros: Everything was great but the shower head.
Cons: The shower
10.0 Excellent
Pros: Great property with a lot of history and memories. We were married here 17 years ago and always enjoy coming back for a visit.
Cons:
10.0 Excellent
Pros: Everything about our stay was wonderful. From the minute we walked in the door to the moment we loaded the car to leave. The staff was friendly, the hotel was beautiful and in such a great location. Close enough to the magnificent mile that we walked almost everywhere, and just far enough away that it wasn’t commotion crazy. Definitely will be staying again!
Cons:
8.0 Excellent
Pros: The service level for the price!
Cons: There are some charges to my credit card that I did not authorize and the hotel has been slow to respond to fix the issues.
10.0 Excellent
Pros: Amazing! I went here for NYE and had a blast!
Cons: No!
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,244 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10.0
Pros: Locale
Mediocre
3.8
Pros: location
Good
7.9
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Excellent
8.3
Pros: was ok !
Okay
5.0
Pros: Great location
Excellent
8.0
Pros: The location & room size!
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Mediocre
2.0
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Okay
5.0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Excellent
8.0
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Details
Reviews
Overall 8.0 Excellent
Based on 7,244 reviews
Location
9.5
Service
6.7
Cleanliness
6.4
Food
6.2
Room
5.9
Value
5.7
Vibe
5.7
Breakfast
5.7
Bar
5.5
WiFi
5.1
Comfort
4.3
Amenities
4.1
Location
9.6
Wellness
8.8
Service
6.8
Cleanliness
6.4
Room
6.4
Value
6.1
Food
6.1
Breakfast
6.0
Bar
5.7
Vibe
5.5
Comfort
5.2
Amenities
4.0
WiFi
3.5
Location
9.6
Service
6.9
Cleanliness
6.6
Food
6.3
Breakfast
6.1
Vibe
5.5
Room
5.5
Bar
5.0
Amenities
4.3
Comfort
3.8
WiFi
3.5
Location
9.8
Service
6.6
Cleanliness
6.3
Room
6.0
Food
6.0
Breakfast
5.7
Value
5.6
Vibe
5.3
Comfort
4.3
Amenities
4.2
WiFi
3.6
Location
9.5
Cleanliness
6.3
Food
6.2
Service
6.1
Room
5.6
Value
5.3
Breakfast
5.0
Vibe
5.0
Comfort
4.7
Amenities
3.7
WiFi
3.7
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10.0 Excellent
Pros: Locale
Cons:
3.8 Mediocre
Pros: location
Cons: First of all I was very excited to stay at this hotel because of its location and the photos that is uploaded are very nice. I booked a King size room but the bed was barley a queen. no mini bar, no room service, no coffee or tea in the room. yet they are charging a resort fees that is around 40% of your total stay amount, which i found very ridiculous. the only good thing is the location
7.9 Good
Pros: It is very central, you can walk everywhere in the downtown area and there are lots of restaurants around in walking distance.
Cons: The A/C was very very loud and we were able to turn it down but it was not possible to shut it off completely. The stuff wasn’t very helpfully either when we addressed this topic.
8.3 Excellent
Pros: was ok !
Cons: Breakfast is too expensive for what they offer you!
5.0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
8.0 Excellent
Pros: The location & room size!
Cons: Restroom was small!
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
2.0 Mediocre
Pros: The staff was friendly. Apart from that I was extremely dissatisfied with my stay. The staff was very nice but the hotel seemed understaffed. (More on that in the next question) Also, the bathroom design was nice.
Cons: Where to I begin. The door to the hall had a large gap so the room did not stay the temperature we wanted and you could hear every conversation being held in the hallway word for word. Next, the remote for the TV was out of battery and the TV buttons were virtually unreachable with how it was mounted to the wall. Furthermore, my girlfriend went to take a shower and to her horror found quite a few pieces of hair in the shower, long black hairs, she has blonde hair and I have extremely short brown hair. Moving on, I could not find a maid anywhere on our floor to get some more towels. The cart was there, but the maid was no where to be found.
5.0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
8.0 Excellent
Pros: Room was very spacious! It was very comfortable! Location is perfect!
Cons: The bathroom was outdated and small for such a big room.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,805 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: It’s a great hotel
Good
7.0
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Excellent
10.0
Pros: Great hotel!!!!
Good
6.0
Pros: The location of this hote was nice to go into the downtown loop area.
Excellent
10.0
Pros: The overall look and feel of this hotel was great !
Excellent
8.0
Pros: Location
Okay
5.0
Pros: We slept well and the suite was clean.
Excellent
9.0
Pros: Entire vibe is magic
Excellent
10.0
Pros: Excellent location, service, price
Excellent
10.0
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Excellent
8.0
Pros: Location and pleasant staff.
Excellent
10.0
Pros: Friendly staff and location!
Details
Reviews
Overall 7.6 Good
Based on 2,805 reviews
Location
9.5
WiFi
7.9
Service
7.3
Value
6.8
Bar
6.5
Cleanliness
6.1
Amenities
5.8
Wellness
5.5
Room
5.3
Comfort
3.6
Breakfast
3.6
Location
9.4
Value
6.8
Service
6.8
Amenities
5.9
Cleanliness
5.6
Room
4.6
Comfort
3.2
Location
9.5
Value
6.8
Service
6.6
Cleanliness
5.9
Amenities
5.7
Room
5.4
Comfort
4.1
Location
9.6
Service
7.4
Cleanliness
5.6
Room
4.3
Comfort
3.4
Location
9.4
Value
7.0
Service
6.5
Cleanliness
6.3
Room
5.3
Comfort
3.7
10.0 Excellent
Pros: It’s a great hotel
Cons: I don’t have nothing that I don’t like
7.0 Good
Pros: - Cozy room. I saw people complaining about the size of the room, it is smaller than average, but I like it. It has everything I need. Bed was comfortable, decoration looks updated recently. - Location was great.
Cons: - Wall is a bit thin. TV and music can come through from the next room - Honk from the street can be heard pretty clear
10.0 Excellent
Pros: Great hotel!!!!
Cons: No!
6.0 Good
Pros: The location of this hote was nice to go into the downtown loop area.
Cons: Lights were controlled by one switch. The towel bars I. Bathroom were coming out of wall. I was in the room next to elevator and could hear people talked all night and the elevator beeps!
10.0 Excellent
Pros: The overall look and feel of this hotel was great !
Cons: I disliked there not being any parking available for guests. We had to park blocks away and walk to the hotel in the bad weather.
8.0 Excellent
Pros: Location
Cons: Housekeeping staff was not very efficient.
5.0 Okay
Pros: We slept well and the suite was clean.
Cons: Toilet was not flushing due to a broken mechanism inside the tank. Maintenance guy came up to fix it, said "I kind of fixed it", then bailed. The toilet continued to not flush/run for the rest of the night so we had to turn it off. Also the shower was not draining properly because it spilled water everywhere in the bathroom. Usually I have a great stay here, but the plumbing leaves something to be desired. Very irritating.
9.0 Excellent
Pros: Entire vibe is magic
Cons: Having to go next door for a cuppa
10.0 Excellent
Pros: Excellent location, service, price
Cons: No
10.0 Excellent
Pros: I have stayed here many times. The price is alway right and it meets all my needs. I know what I m getting and my expectations Are not a 5 star .
Cons:
8.0 Excellent
Pros: Location and pleasant staff.
Cons: Small room, l no counter space in the bathroom.
10.0 Excellent
Pros: Friendly staff and location!
Cons: Room was smaller than expected and the hot water did t get very hot and we had some burned out light bulbs.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,463 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The lobby is beautiful and the location is nice.
Excellent
10.0
Pros: Location, location, location. It's right in the heart of river north and there is parking garage next door.
Excellent
9.0
Pros: The price and location
Okay
4.0
Pros: Location
Okay
5.0
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Okay
4.0
Pros: The location
Excellent
8.0
Pros: it was in a really beautiful location
Mediocre
2.0
Good
7.0
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Poor
1.0
Pros: Location was good. That’s it.
Poor
1.0
Pros: This time around not a thing
Mediocre
3.0
Details
Reviews
Overall 7.0 Good
Based on 5,463 reviews
Location
9.4
Service
7.0
Food
5.6
Bar
5.3
WiFi
5.2
Vibe
4.2
Room
3.8
Comfort
3.6
Cleanliness
3.6
Wellness
2.6
Breakfast
1.6
Location
9.2
Service
7.4
Food
5.2
Vibe
3.7
Cleanliness
3.4
Comfort
3.1
Room
3.1
Location
9.4
Service
6.8
Bar
4.5
Vibe
4.1
WiFi
3.8
Comfort
3.7
Cleanliness
3.5
Room
3.3
Breakfast
2.0
Location
9.4
Service
6.6
Food
5.4
Comfort
3.7
Cleanliness
3.5
Vibe
3.5
Room
3.1
WiFi
2.6
Location
9.6
Value
7.5
Service
6.9
WiFi
3.9
Comfort
3.8
Room
3.8
Cleanliness
3.7
Vibe
3.1
Breakfast
1.6
7.0 Good
Pros: The lobby is beautiful and the location is nice.
Cons: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.
10.0 Excellent
Pros: Location, location, location. It's right in the heart of river north and there is parking garage next door.
Cons: The hotel is a little worn. The room were clean, but worn down.
9.0 Excellent
Pros: The price and location
Cons: Parking is so expensive
4.0 Okay
Pros: Location
Cons: Room was not cleaned prior to check-in.
5.0 Okay
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Cons: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.
4.0 Okay
Pros: The location
Cons: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.
8.0 Excellent
Pros: it was in a really beautiful location
Cons: the rooms were quite small but the most important part of it was at the staff was not friendly and when spoken to some of them never answered back or had an attitude four simple questions or a simple hello
2.0 Mediocre
Pros:
Cons: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.
7.0 Good
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Cons: Treadmill broken for more than a month now. Filthy furniture, need to put towels on chairs. Hotel could be excellent but is obviously being mismanaged at the top level. Lazy GM!
1.0 Poor
Pros: Location was good. That’s it.
Cons: Bedbugs, really crappy cleanliness, no bathroom lock (broken), carpet was extremely dirty.
1.0 Poor
Pros: This time around not a thing
Cons: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk
3.0 Mediocre
Pros:
Cons: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Where to stay in Chicago?
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